All HostGator Reviews

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User Profile

Torikul

Verified reviewer

Internet, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Fantastic web hosting company that is suitable for all kinds of websites

My overall experience is fantastic with Hostgator, this hosting company helped me to grow up my business and take it to the next level. Most of my clients like Hostgator web hosting even I also. In my web development carrier as a freelancer, I have used Hostgator so many times, can't explain how much helpful it was.

PROS

I'm a fan of their shared hosting especially because every time when I picked Hostgator shared hosting, it was much enough for me. Pricing is perfect, support is amazing, even the server performance is outstanding with almost 99.9% uptime. Hostgator provide WHM/cPanel that make the server configuration and management easier. However, they have multiple plans and packages build with a focus on users need. I tried all those packages and it was good enough for me from all sides.

CONS

My experience with Hostgator is really good, I don't have any cons in my mind about this company. But there is one small thing I really hate about HostGator. I don't know it is maybe a bug related to the IP-Address of the users. When I try to do portal login to my Hostgator account, or one of my client's accounts, I can't do it simply. Page does not load properly, or sometimes shows an IP related problem from my country, this is really annoying.

Reasons for switching to HostGator

As a web developer, I have to work with different types of hosting companies. So, for my work purpose, I have used alternative hosting companies.

Daniel

Legal Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Excellent Value for Small Business

Overall, my HostGator experience has been without issue. HG made it simple, and affordable, to obtain web hosting, build/design a website, and get my business online. I also like that I feel as though there are many additional features I have not been taking advantage of that are included with my hosting package (if I had more time).

PROS

My favorite thing about HostGator is the value! I use HostGator to host my website through a cheap shared hosting plan, and it was super simple to build my website and get it online using the tools that HostGator provided for a few bucks per month. I would certainly recommend HG to anyone starting a small business or needing a relatively simple way to give their business an online presence.

CONS

The biggest difficult I have had so far with HostGator has been with correctly setting up DNS to properly direct a doman that I purchased from Google Domains to the HG servers while also allowing the Google Workspace email I purchased to function correctly. And this is something I really can't blame HG for. HG appears to allow integration with Gmail if you purchase your domain and hosting via HG and then add Gmail to handle your email. But, when you purchase your domain through Google and setup a Gmail account before purchasing hosting from HostGator, getting everything to work right did take a bit to figure out.

Reason for choosing HostGator

HostGator seemed to have everything I needed with the best price through a promotion it was offering at the time.

Tayeb

Design, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Hostgator is the best hosting service I use

Hostgator has always been my main hosting service, I tried the free hosting services and you can rarely reach the point of making a working website the way you want it. I like the many tools offered, Softaculous is probably the best in the CPanel as it allows you to properly install Wordpress in seconds without the hassle of uploading folders. I give it 4 out of 5 stars, I remove a star because I do not like their upselling tactics even if their customer support via live chat was always very helpful and solved issues within a few hours.

PROS

- Affordable hosting - A wide variety of tools to host, buy a domain, edit php, install Wordpress and experts help. - Customer service experience was great as they offer live chat that can help solve issues whenever you need help.

CONS

- By default, php limits are low which require you to increase them if you are using an imported theme. - They often try to sell you additional features and one should be careful at checkout as some additional options are checked by default and you need to uncheck them if you do not want them.

Reasons for switching to HostGator

Bluehost was much more expensive, lacked of promo offers and complicated to use.

Elena

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

DON'T USE THEM

Really really really bad, see above. Don't use them

PROS

Nothing. I need to meet 40 characters in this field

CONS

I have hosting with hostgator.sg. They have closed down operation in Singapore however left website active. At the same time all support phone lines are down, support chat goes to 404 and sales chat connected to Hostgator India. It is pure scam to continue to sell hosting and domains, while no longer operating in the country.

Anonymous

11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Great Hosting Provider

PROS

HostGator offers WHM/cPanel, simplifying server configuration and management. I am impressed with their service because they provide instant support by chat and call which is great. The interface is also user friendly and their pricing is also reasonable also the response time of their server are fast.

CONS

I find some issue in IP address of the user Attempting to log in to my HostGator account or one of my client's accounts via the portal proves challenging. The page fails to load correctly, and on occasion, an IP-related issue is displayed.

radoslav

Writing and Editing, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed January 2022

Decent hosting for small websites

If you are looking for cheap and great opportunities to start off with your WordPress website, Hostgator is a decent choice. They offer good hosting plans for the price you pay and help you maintain your website, until you decide to end your term and move from them.

PROS

Hostgator has good support. They may not be fast, but they can really try to help with each of your queries (depends on the person who holds your ticket). They offer pretty decent plans, which can be helpful for newbies to make a choice and host more than 1 million websites, which can make you feel safe and trust them.

CONS

While Hostgator has some great features, they have problems with their servers. The loading times are often slow, and the downtime is more than what someone could wish for.

Reason for choosing HostGator

Hostgator seemed really nice and despite the rumours how bad they were, I thought to give it a try for one of my clients. It seemed as a good choice for a website that gets 100-150 daily visitors.

Reasons for switching to HostGator

Hostgator is a close competitor to BlueHost, even though BlueHost pays WordPress to be featured..

User Profile

Jithin

Verified reviewer

Information Technology and Services, 1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2022

Affordable Web Hosting Service for Small to medium sized businesses

Overall HostGator web hosting services provide efficient service and value for money. Customer service, especially the chat-based support is always my go-to.

PROS

HostGator interfaces are easy to use. Their Intro pricing is unbeatable and the support has always been great. Installing SSL certificates via Let's Encrypt is easy and automated.

CONS

I would like to see more location-based server selection. For instance, I'm unable to choose a shared web hosting service that is physically located in Canada.

Reason for choosing HostGator

Intro promotions were unbeatable and the support documentation available was extensive and thorough.

Mohammad

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

One of the best Hosters

Not the best and headache in mail hosting.

PROS

HostGator is a stable and trusted hoster, shared bundles are very cheap.

CONS

HostGator has a wide range of IP Addresses and most of them are recorded as a blacklist, HostGator has a bad reputation for spam.

Anonymous

51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed December 2021

Okay for shared hosting, not much else

If you're familiar with a typical CPanel setup, it's pretty easy. If you're new at this type of stuff, you will probably need to read step-by-step tutorials to figure many steps out.

PROS

Good price especially if you get it on a promotion like end of year or Cyber Monday.

CONS

Owned by EIG, who owns Bluehost, iPage and several other brands. Which means you can expect the same mediocre support. Granted, if you're only using a cheap shared hosting account, you shouldn't really expect real-time phone support, but when you do get someone on chat or email, it would be nice if they were more technically savvy. I rarely had to contact support but when I did it was because I needed more technical support than sending me help file links that I had already read.

Reasons for switching to HostGator

Bluehost uptime was unreliable.

Rono

Verified reviewer

Computer Software, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Since I started using HostGator to host my domain and manage my DNS I have never regretted!

HostGator allows me to link all of my domains and manage their DNS records on one platform. I have surely scaled thanks to HostGator!

PROS

I love how HostGator is quite cheap and offers a wide range of website hosting and domain management solutions.

CONS

I do not like the way HostGators C-panel can be quite complex for the less tech savvy clients.

User Profile

Ricardo

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2022

Security is a concern

Lacking in cyber security.

PROS

The service itself works great. The response time of their servers are fast, and load webpages with ease.

CONS

Security seems to be their least priority. My cPanel was hacked into and MySQL databases were poisoned. Someone was hosting their website on top of mine. No 2FA.

Reason for choosing HostGator

Price and features

Reasons for switching to HostGator

More features like Cron Jobs

Roger

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

La mejor opcion para webhosting

Para mi es la mejor opcion para poder hostear tu sitio web, rapidez, velocidad de carga de las paginas, facil configuracion de los mxrecords, asi como el manejador de Dominios.

PROS

Que he podido implementar mi sitio web facilmente ya que todo esta muy bien organizado y es entendible para los usuarios que manejan el panel. Poderme conectar a traves de ftp para la subida de archivos en Filezilla.

CONS

Lo que menos me gustado es el manejador de archivos en la web ya que si quiero subir una carpeta que tiene varios archivos no puedo realizarlo, tengo que ir subiendo uno por uno, por eso optamos por usar Filezilla y asi poder subir archivos en Bulk.

Reason for choosing HostGator

Porque me siento mas comodo usando hostgator, es muchisimo mas facil de usar que Godaddy, el Panel es mejor, las opciones estan correctamente en su lugar, un usuario sin experiencia pudiera usar Hostgator sin problema.

Reasons for switching to HostGator

Porque es muy limitada la opcion de websitebuilder de godaddy y los servidores se caen de vez en cuando dejando a mi pagina sin poder ser visible. Hostgator tiene servidores mas estables.

Geoffrey

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Cost effective shared hosting with good 24/24 support

They were the one of the first ones to ditch the old school email tickets system where you had to wait hours if not days to get an answer when an issue arises... Support was always fast, friendly and available, and that's what made us chose them in the first place and then stick to them for many years until we needed to scale our operations. Running under cpanel gave us extra peace of mind.

PROS

I loved the fact that their chat support was available 24/24 when we used them. And fast resolution was their key strength when it comes to chat support. It was also a very good value for the money, uptime was good, servers were quite fast as well. I've been a very happy customer with Hostgator.

CONS

There was no cons I could find. For the price we paid, it was way above the competition, especially compared to french providers. In the end, we moved away from them, because we needed more RAM and CPU to run our client's product launches, which was way out of the original scope of a shared hosting. I'd still recommend hostgator for someone getting started with a website.

Reason for choosing HostGator

At that time, hostgator was offering everything we needed at a fair price (shared hosting with cpanel and unlimited disk space provided with 24/24 chat support).

Reasons for switching to HostGator

Poor customer service at OVH. You had to send a ticket (email). Wait a few days before getting a reply at best. Sometimes, it was just lost and you had to write again... I'm always surprised they have so many customers given all the problems we had with them.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed March 2023

Plan Premium VPS Hostgator

Mi experiencia no ha sido satisfactoria y me encuentro un poco decepcionado con la calidad del servicio que repercute directamente en mi negocio hacia mis clientes.

PROS

La rápida habilitación del plan vps al momento de contratar y con los datos necesarios enviados por correo para comenzar su implementación.

CONS

Al contratar el plan VPS Premium con las características que ofrecen, nos dimos cuenta que el servidor en cuestión no soporta 30 sitios basados en woocommerce sin que se ponga lento y genere errores. Los recursos son muy limitados. Además el precio es alto para lo que se ofrece. Por otra parte el soporte es muy deficiente ya que por chat nunca entregan una solución inmediata a un problema y por ticket pueden demorar hasta 4 días en responder.

Reason for choosing HostGator

Porque ofrecía gran espacio en disco SSD comparado con la competencia.

ZhiMin

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2024

Customer Service feels like scamming

PROS

Nothing is special with this company, just like any other. Only offering a good deal to new customer, charge them three times more after three years before the service end date without informing the customer. It's a trap and a hell. Asking refund it's impossible. So, if you use their service, make sure to turn off your automatic renew or put a credit card that's going to expire before the renew date. Or you will be screwed in a big way.

CONS

By the end of three years of the baby plan, I was charged three times higher than the original payment without any notice. When I found out, I called the company immediately, the agent told me that she can't offer me the same deal as before. So I told her that I close my account, she agreed to fully refund me. However, 20 days later, I was not refunded, when I called back, they told me that they won't refund me and ask me to find a friend to take up the plan that I already paid. How is possible? A company can't keep up their words? knowing that I closed the account and not using their service and still not refunding me? I filled a dispute with my credit card company. I will never use Hostgator again!

Thierno Ousmane

Banking, 501-1,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

HostGator, a solution for bandwidth issues.

This is a good product if you’re looking for a well-performing web-hosting solution with good and reactive customer support. Whether you’re a small, mid, or big business, you can try it. Anyway, if you’re not satisfied, you can still get your money back in the next 45 days using the “refund if not satisfied” program.

PROS

Hostgator is web-hosting software. The things that I like the most about this product: - The interface is actually navigation-friendly and intuitive, with the different sections and tabs clearly separated and well-disposed. There’s a cPanel that offers the same intuitiveness: We can type in a searching bar (located on the up-side of the screen) to find apps or any other function available, from the right-side of the cPanel there are pieces of information about the IP address for the server and some statistics such as the bandwidth capacity being used. It is a smooth ergonomy indeed; - Unlimited bandwidth for all three plans. This is a good thing because Hostgator is one of the few softwares in the market that offer unlimited traffic; - Regarding the SEO (Search Engine Optimization) topic, the loading speed is good: Hostgator loads at 2.7 seconds. It can be improved because the Google standard is 2.5 seconds. But, it is not a bad result at all! As soon as it is not below 3 seconds it is good. Many web-hosting opponents are behind in terms of loading speed.

CONS

- Some security features like Sitelock (a security layer that protects us from hackers) need to be integrated into the basic plans without trying to sell them separately in other plans; - It would be better to decentralize the servers outside of the U.S to optimize the loading speed which will improve the SEO in the ranking competition.

Reasons for switching to HostGator

I instantly liked the unlimited traffic that HostGator offers.

osvaldo

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Gator super

Gator Website Builder e o Gator e-commerce são recurso que eu gostei muito e o atendimento rápido.

PROS

Facilidade de uso Gator e-commerce é super amigavel para usuaruis iniciantes, sem necessidade de ser expert, Integração, ferramenta de marketing SEO

CONS

Recursos limitados na expansão de negócio

Reason for choosing HostGator

pela fama que tem

Reasons for switching to HostGator

barato no principio e caro depois

User Profile

Juan

Verified reviewer

Design, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2022

Hosting con todo lo que necesitas para empezar tu proyecto

Llevo años utilizando Hostgator para lanzar proyectos personales hasta que empiezan a requerir grandes recursos. Es perfecto para empezar, pero requiere en ocasiones tener algún conocimiento técnico para solucionar cosas que el soporte no es capaz de ayudarte a solucionar.

PROS

Dispone de un panel de control global que permite acceder y configurar todas las funciones necesarias, además de contar con autoinstaladores de aplicaciones desatendidos que facilitan el uso del servidor.

CONS

El soporte y ayuda que ofrecen no siempre está a la altura, ya que dependiendo del agente que te toque hay unos que controlan más que otros dependiendo de la consulta.

Reason for choosing HostGator

Es más económico y ofrece todos los servicios necesarios para emprender.

Sodiq

Computer Software, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Best Hosting Company

I have hosted all my websites and blogs on HostGator. I also built different blogs and websites for clients big and small. In many years of using the product and hosting and designing blogs works for people around the world, I have hardly had someone tell me their issues were not resolved through their amazing support chat. Also, while it takes some practice to master using the different tools on their control panel, it gets easier the more time you spend working on the platform.

PROS

HostGator is a great hosting company for hosting and building websites with all the necessary support one can get. When you talk of prominent web hosting companies out there, HostGator always makes the list. This is because nearly every web designer uses it to host their websites or blogs. With HostGator, creating a professional website with a peace of mind that one would probably not get elsewhere is assured. With their swift customer support, it is hard not to have your issues resolved within a single chat.

CONS

Like all other products HostGator has its little hitches. For instance, their rate of down-time is increasingly becoming worrisome these days. Something that was unknown to the company since knowing them. Apart from this, the HostGator should also have a security product against malware that is affordable, the current one is expensive.

Reasons for switching to HostGator

Because their customer support service was terrible, I had to dumb them.

User Profile

PAUL

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2021

Hostgator is not a good host

I wanted to make sure that my review was accurate so I went to their website to check on the pricing and the website was down. That pretty much sums up my experience with Hostgator. Before they were acquired by EIG in 2012, I felt that Hostgator was one of the best hosts on the internet. Their service and quality has declined dramatically since then.

PROS

They have good pricing and for a single website and you are restricted by budget, then they are good.

CONS

The amount of down time our clients have had is not ok. We deal with many clients and have had to move them from Hostgator to other hosts depending on their budget and needs, but pretty much any website that we move from Hostgator experiences better uptime as soon as they are moved. The support staff are not helpful and seem to be reading from an updated set of notes. When you move to the very high tiers then you get to deal with the "proper" support guys who can actually help and answer questions. But I don't want to have to deal with the VPS guys for every issue that we face.

Raul Alejandro

Music, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed September 2021

Es un sitio para crear páginas web muy limitado

Para hacer una página muy sencilla es un producto adecuado, pero si es algo profesional y avanzado es nada recomendable, su mayor área de oportunidad está en el soporte.

PROS

Es muy intuitivo para crear páginas web incluso para los que no saben nada de programación y diseño web, se publica muy fácil y no tiene caídas el servicio.

CONS

Sus plantillas son muy limitadas, le hace falta mas funciones de edición, es muy caro relación costo-beneficio y lo más importante que me hizo cambiarme de empresa, el soporte tarda mucho en responder, son muy groseros y no tienen la mínima intención de ayudar.

Reason for choosing HostGator

Porque tenían una buen promoción y descuento.

Reasons for switching to HostGator

La atención de soporte fue excelente, desde un principio me asesoraron de manera increible, eso es lo que un cliente requiere, que nos hagan caso y ayuden.

Frederico

Design, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

I love hostgator

I have been a Hostgator customer for 9 years and I love the company. I can say that they offer the best service. I've never had any problems with the hosting, emails and features they offer. Just joy.

PROS

Easy and intuitive hosting platform, attentive and competent support, it makes my job a lot easier, endless possibilities for project development.

CONS

I would like to have the option to renew for another 3 years always following the new user value. When the 3-year period ends, the plan doubles the value. To continue with the affordable value of the new user I have to hire a new 3 year hosting and migrate all the content to this new hosting. In my view it would be unnecessary work if I had the option of recurring renewal without making the plan so expensive and maintaining loyalty.

Reasons for switching to HostGator

I made the exchange due to the hosting value and I don't regret it.

User Profile

Angel

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed April 2022

Useful, yes. But expensive and not so friendly for beginners.

PROS

HostGator allows you to have overall control of your site and domain. - You have access to Wordpress in which you can (kind of) easily develop a nice professional looking website for your business. - You also have the corporate e-mail feature, which gives you an improvement to your corporate image. Of course HostGator includes platforms to check your inboxes in case your e-mail is not linked to any other popular service. - In general, the cPanel gives really useful features in the technical aspect. Backups, access to codes, files, creating new corporate e-mails for new team work members- - Also important, cPanel has great and essential mailing features such as automated responses, address importer, and mailing lists so you can have control over your mailing leads or clients in the same place you control your website. - Customer support chat is effective in case you're having difficulties.

CONS

- Pricing is probably the weakest HostGator's point. Kind of expensive deals even for shared hosting plans. Also add some important payment features like other website builders, security and SEO tools, between others. - Is almost sure that you're going to have problems learning to use this service if you're a newcomer. Of course you have costumer and technical support, however, cPanel takes time to understand. Between the mailing management, domain management, and the website builder, beginners are gonna need some patience to get along, despite it sounding easy at first by just saying "hey, get your domain and build your page here, simple".

User Profile

Muhammad Aamer

Verified reviewer

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Hostgator is a great hosting provider.

My overall experience with Hostgator is great and i highly highly recommend this because they provide a good support which i always need. Then some of the other things that someone consider while choosing a hosting company is server uptime, server setup and then the pricing. personally I am using there dedicating windows server which they setup for me very very quickly and the pricing is also average not high and the uptime for me is great.

PROS

From my 5 years of experience in the web development i have found hostgator one of the best hosting providers things i like the most about hostgator is everything is crystal clear here. They provide a instant support by chat and call which is a great thing when it comes to hosting. The pricing is also kind of good as compared to other providers

CONS

Everything is good for me but i thing the shared hosting has a little bit of inconsistency in the uptime of shared hosting.

Anonymous

1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

FUNCTIONALITY

4

Reviewed June 2022

Not bad, that's it!

Since some of my websites are still on HostGator, I am still using it. I don't host new websites on it anymore. In my opinion there are better hostinger at this price point but you can try it to see if you like. Not much to loose here.

PROS

I'd like to thank HostGator for being a great hosting company when I was starting my website building. The pricing and tools where good those days. The shared hosting gives you the ability to test new websites and even run more websites on a cheaper plan and it really works. The loading speed is enough to start.

CONS

The pricing is high for a shared hosting by this speed. it's good overall but they cannot compete with Hostinger and other hosting platforms. I think HostGator needs to rethink the whole service by giving better quality and cheaper price point and design much better user interface.

Reasons for switching to HostGator

Dreamhost had that $12 fix price at that time. My clients wanted a cheaper hosting

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