Pixpa - Website builder for creatives and small businesses
Supported Operating System(s):
About Pixpa
Pixpa’s all-in-one platform enables photographers, designers and creative businesses to create stunning, professional websites easily without any coding knowledge. With a built-in eCommerce store, blogging, client galleries and much more, Pixpa empowers creatives to showcase, share, sell and deliver their work online easily - all in one place.
Pixpa offers pixel-perfect, modern and responsive templates with site design using a simple & powerful visual style editor and a drag&drop page builder.
65 Reviews of Pixpa
Average User Ratings
Overall
4.64 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
August 2021
Montana from Illustrator
Verified Reviewer
Company Size: 1 employee
Industry: Design
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2021
2yr Pixpa user, no complaints!
Positive, I have honestly been free to let my site exist without touching it if I want, which is a bonus for me. When I do want to update it, its easy and fast to do!
Pros
Price, ease of use, customization features, no paying for bells-and-whistles I didn't need
Cons
Maybe more communication, data or updates about my site to my email
Reasons for Switching to Pixpa
Cheaper wit everything I needed/wanted
Response from Pixpa
Replied September 2021
Hi Montana! 2 years! Wow! We are so happy that we have been able to look after your needs so well for 2 years now! Thank you for choosing Pixpa and for continuing to choose Pixpa! - Mia
September 2021
Eve from Eve Black, Inc.
Company Size: 1 employee
Industry: Photography
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2021
Excellent choice for photographers
Pros
The best customer service in website templates! Building the site felt like having a personal assistant on call to help every step of the way. Every question I had was not only answered very quickly but often even solved directly by the PIXPA team. It was like having your own web designer for free! My favorite team to work with!
Cons
No cons so far ...and I have been using it for three years!
Reasons for Choosing Pixpa
Better pricing, great customer support, flexible product window sizing for photography prints that don't fit into square windows
Reasons for Switching to Pixpa
Bad customer service , constant price increases after first year deals
January 2021
David from Gorilla Tornado Photography
Company Size: 1 employee
Industry: Photography
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
2.0
Value for money
1.0
Customer support
2.0
Functionality
1.0
January 2021
DO NOT USE WASTE OF TIME
Lots of complications that will appear out of nowhere, for no reason. Constantly having to check to see if my site has somehow gotten a new problem without me editing it.
Pros
It easy to get very simple stuff started, but a waste of time
Cons
They suck. I've been using Pixpa for 2 years and it just keeps getting worse. I just had hours of work deleted, and because they're based in India and not all of their employees have a good command of english I got the report "Have made the changes" regarding a page being deleted and replaced with a months old backup. They're rarely available for normal US business hours, don't waste your time. Headache generator should be the name of their site editing software.
Response from Pixpa
Replied May 2021
Hi David, We are sorry that you had a negative experience. You have been using Pixpa for several years now and we value your feedback. Our team will reach out to you to resolve any issues that you have faced. Thank you for continuing to use Pixpa.
September 2021
Mikko from Photography
Company Size: 1 employee
Industry: Photography
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
September 2021
Great website builder for photographers
So far, so good. Overall experience has been very good. I really like the ease of use and ability to have almost all features in one package that is affordable in pricing. If you are a photographer Pixpa is a no-brainer and support is just wonderful.
Pros
I really like the client galleries feature in Pixpa, which is a great way to deliver photos/files to customers. I also like many tailor-made features for photographers such as watermarking images if needed, right click protection and so on. Templates are impressive and customer support is unparalleled in its friendliness and efficiency and its available 24/7. It is that good!
Cons
There could be more storage space included in the basic plans and multilingual sites can be challenging to build (to be honest there are tools translate menus and other functions but in order to have a website running completely in two or more languages you may need to buy multiple sites/plans). Integrated booking feature would also be nice to have
Reasons for Choosing Pixpa
It offered more features I needed as a photographer on a ok price compared to others and it is relatively easy to use. Some of the features are unique. You get a feeling that designers of this platform had photographers in their minds and that is not a case with some alternatives.
September 2021
Deborah from Anavista Photography
Company Size: 1 employee
Industry: Photography
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2021
GREAT Customer Service
I have doubled my clients since launching my website. It looks very professional and it's easy for clients to navigate. I also post on social media with links to the website so I have more people visiting my site.
Pros
I've been hesitant building a website because it can get confusing and overwhelming. With Pixpa I was able to contact support staff when I had questions. They always answered quickly and I was able to keep working. Also, they produced little videos to help show me what I needed to do. I couldn't have built a website without their quick help
Cons
I haven't come across anything I'm not happy with.
Reasons for Choosing Pixpa
Having the support staff to help me as I had questions helped me get my website built and up-and-running in record time.
Reasons for Switching to Pixpa
Zenfolio was too confusing for me.
Response from Pixpa
Replied September 2021
Hi Deborah! We are so glad to here we were able to help you double your clientele and expand your business! How amazing is that! Also glad to know that our Customer Support team were able to look after your every need! Customer service is definitely always our first priority! Thank you for taking the time to leave us a review. - Mia
