About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes. Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders. Squarespace e-commerce we...

Squarespace Pricing

Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Not Available

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Squarespace Reviews

Overall Rating

4.56

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 2,586 reviews

Nathaniel

Company size: 2 - 10 employees

Time used: Unspecified

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2020

Squarespace User Review

User Profile

Devin

Verified reviewer

Company size: 2-10 employees

Industry: Law Practice

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

October 2022

Great platform for you business website

Pros

Easy to use drag and drop templates to build website for your business

Cons

We had a previous website that was difficult to migrate over

Joelle

Verified reviewer

Company size: 51-200 employees

Industry: Animation

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

4

November 2022

I use Squarespace for my Portfolio Website

I started using Squarespace to create a dedicated portfolio website and blog for my work; something professional that I could include on a business card or show to potential clients/ employers. I had very little coding knowledge, which made Squarespace a lot more desirable than many of its competitors. I was able to make a website to my liking without too much pain or trouble. While certain aspects took more time to implement and I had to compromise on certain features (ex: I wanted the site in both French and English, but could only have one landing page), It was overall much simpler and better than the alternatives I could have gone with. Additionally, since I made the website and its content myself, I could also manage it myself.

Pros

It is easy to pick up and start customizing, even with limited coding abilities. The templates and add-ons are set up to bring your website to life.

Cons

For an individual using Squarespace to display a portfolio and not much more, it's rather expensive compared to its competitors.

Reasons for switching to Squarespace

Squarespace was a lot easier to pick up and required a lot less coding and management.

Charity

Company size: 2-10 employees

Industry: Consumer Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

1

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

October 2022

Customer complaints aren't concerning enough to change practices.

I'm using them while trying to find a better alternative, I'm rooting for them, but I feel like the company may have too many cards in their hand at once, and not enough focus on anything in particular, at least not enough focus to not waste the amount of potential that they have for greatness, while looking to be the next best thing.

Pros

The website design features, ease of use and affordability keeps me hanging on with this company but the most attractive thing about this company is their vast amount of partner integrations.

Cons

Customer service is a complete waste of time. The staff is not at all concerned with an issues that may arise, they cut you off during conversation and have even raised their voice at me.

User Profile

Liza

Verified reviewer

Company size: 1 employee

Industry: Design

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

August 2022

Great for Freelance Web Designers!

Making bold and impactful websites is incredibly achievable through Squarespace. Squarespace in general feels uncluttered, approachable, and non-intimidating to use. I also appreciate how Squarespace includes the fundamental tools of a business. However, this may be too basic if you need a more robust system. Many integrations can help with more functionality but may come at an additional cost, may not match the branding of your website, and too many extensions can be overwhelming to keep track of.

Pros

As a designer and developer, I enjoy designing on Squarespace because of its minimalistic and simple aesthetic. The menu is easy to navigate, and the editor is intuitive. Their new fluid editor update makes it easier than ever to create unique designs. It's fun to play and experiment with code blocks using the custom code feature. I like how CSS changes are live as you're typing. Squarespace also has a great community in its forums. The forum has many people who are always willing to help with anything. Client handoff is especially easy. After the design is finished, the client can manage and update their website without needing web development experience.

Cons

Because of how simple and basic Squarespace is, some features can be limiting. Email Marketing might be the biggest drawback. The extra cost for email marketing is not worth it compared to other platforms that offer most of the features for free. Selling digital products also has limited options. Third-party plugins and extensions can help with extra functionality, but too many can be overwhelming. Custom designing can be challenging because you need extra tools and willpower to target certain elements.

Reasons for switching to Squarespace

Squarespace is easy for clients to update and use, has all the necessities for an online business, and you can make custom coding in trial mode.

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