All Website World Reviews
1-15 of 15 Reviews
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Kahu
Verified reviewer
Printing, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great product and support from local team
Love. Have recommended it to other business owners and will use it for future businesses.
PROSThe ease of managing products in the online store
CONSLimited font range. To be fair, I haven’t asked about adding other fonts.
Reason for choosing Website World
Recommendation
Vendor Response
Hi Kahu, thanks for that review. We have about 30 standard fonts to select from, but you can use any google font by adding the required link code in the box below where you specify your primary font.
Replied October 2021
Kelly
Retail, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2021
Website world CMS review
I've been with website world for over 5 years, I would not chage to another CMS.
PROSIntegration with other apps and 3ed parties Ease of use, great customer support, welled laid out and easy to understand
CONSMore templates customization would be great, more customization of menus
Reason for choosing Website World
Had more of what I needed, no add ons and local, alsouch faster than word press
Reasons for switching to Website World
I wanted to upgrade, I liked that they were local, and had greT integration
Vendor Response
Thanks Kelly, that's great to hear. We will see how we can make templates and menus easier to customise.
Replied September 2021
Rachael
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
I tried several others- Website World is the best!
Easy to transfer from another website platform, quick comms from support for help, lots of features included in the price where others charge for every add on such as bulk emailing. I was weighing up a switch to Shopify over Website World, when I worked out the monthly fees and the transaction fees that Shopify charges the switch to Website World was a no brainer!!
PROSI maintain a detailed website with ecommerce, blogs, lots of information pages and intergrations . When looking to move to Website World I had a lots of info to move over and was concerned at the work I'd have to do with the transfer. I need not have worried, they transferred my whole site over from another platform, everything transferred briliantly and with a small tweak or two I was good to go! My SEO picked up straight away, I noticed my google placements improved quickly too. After a while I needed a POS that connected to my website. After researching options in NZ and finding them costly I decided to give the POS offered within the Website World platform a go. I set up a desk top PC and use a barcode scanner, everything flows through nicely and I love that there are lots of customizable options which I need such such payments towards an order over time and ability to change payment methods, email customer reciepts, invoices and quotes. All sales from my website connect in real time so if I'm selling an item in my store there is no time delay that you would normally get from a separate POS platform.
CONSSome complicated custom changes are an additional charge, but most requests go into a 'future request list' and generally get rolled out.
Reason for choosing Website World
Great support. Very Good value for money POS, ecommerce dosen't charge big fees on every transaction. Fully customisable.
Reasons for switching to Website World
I needed quicker response to questions than what my US based webhosts could provide, shipping set up didn't work in NZ with address's and RD intergration. Exturnal image hosting (links always dropping out!) High cost of adding ecommerce and charged in USD. If you are building or editing your own website they provide lots of easy to follow Youtube videos for people like me that need a visual example to follow.
Vendor Response
thanks so much
Replied August 2022
Carla
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Well Rounded!
Challenging and Inspiring! I was very green when I started and have enjoyed immensely everything this process has demanded of me.
PROSThis system supports my every interaction! client relationships, provisioning decisions, purchasing decisions, orders, follow up! POS, banking, back orders. Newsletters..... calendar, workshops, events... I guess what I like most is that when you are already so busy you can get on and achieve the demands of your day in a single system. And! I totally love that I see new developments being released that are actually inspiring me to add more cool aspects to my business - purely because with a feature packed suite already available to me I know that half the battle is done.
CONSThe things I have been able to find challenging in the past with this software I have either been able to enjoy the teams planned solutions or commission a repair to that challenge myself. Any cons become a valuable conversation with an attitude of continual improvement.
Reason for choosing Website World
Unleashed was outside of my budget and lacked some of the functions I was looking for. I had transitioned a client's manufacturing onto it so my experience meant I knew it well. Those other two where heavy on the pay per feature and had a real absence of local integrations. (courier, payment etc)
Reasons for switching to Website World
My last system charged me different fees every time I blinked. I became disheartened.
Vendor Response
Thanks Carla, you are a super user for sure!
Replied September 2021
Alice
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Better than Shopify
Website World has allowed myself and other businesses that I work with to realise their online potential with the ability to customise their website to their particular business and needs.
PROSWebsite World is NZ owned and operated, offers exceptional functionality, customisation, support and is inexpensive to boot. It has a CRM, POS, bulk emailer, freight and accounting integrations (amongst others) and is easy to use.
CONSIf I have come across anything, Website World have immediately either developed something that may have been missing, or provided an easy work around solution.
Vendor Response
Thanks Alice! That's fantastic to hear!
Replied September 2021
Antonia
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Website World excel in customer service!
Website World allows us to be the best in our field, helping us to deliver fast and efficient service and products to our customers.
PROSUsing Website World has allowed us to easily integrate our website with our accounting and freight software, giving us seamless transactions. The design and functionality of our front facing website gives our customers the confidence to shop with us. Adding new products is easy, and within minutes of setup we can sell to the public. With little work, we have enjoyed organic reach from our SEO. The biggest bonus of Website World however, is their customer service. They are fast and attentive.
CONSThis software can be a little challenging to navigate at first, as there are so many aspects and features, so you really need to take your time.
Reasons for switching to Website World
I wanted to support NZ owned companies.
Vendor Response
Thanks for your review.
Replied September 2021
Kim
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great Product, Great Service
No complaints, good product, good service.
PROSLove all the customisable features. Multiple templates. Really good, quick service. Custom feature developments implemented quickly and work well. New Zealand made.
CONSMaybe a few more integrations with other services
Reasons for switching to Website World
Wanted something more customisable, feature rich and NZ based as I wanted to deal with a firm within my own timezone. Supporting local is also important.
Vendor Response
Hi Kim, thanks for your review. Please contact our support desk to let us know about specific integrations you require. Snice your review, we have added Zapier and launced our new API, and now have 50+ integrations available.
Replied September 2021
Jasckie
Writing and Editing, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Best eCommerce Platform I Have Ever Used
Website World's CMS is so intuitive to use and has all the features built in. There's no maintenance to worry about and no coding knowledge is needed. The templates are professionally designed and easily customisable.
CONSI honestly can't think of any cons - other than I wish I had found it earlier and first!
Reasons for switching to Website World
I wanted an easier and more thorough eCommerce solution, one that I could fully customise and required no coding experience.
Vendor Response
Thanks so much Jackie!
Replied September 2021
Delene
Arts and Crafts, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Build your Own website, easy as
They are great... Fast easy customer service if I have a question if made a stuff up
PROSBeing able to edit as you like, makes keeping you site current and up to date... Adding and updating stick as I make it and removing old out of stock is easy
CONSAdding pics can be a pain if I haven't resized first
Vendor Response
Hi Delene, thanks for that. I hope you are using our image wizard, that allows you to resize and crop as you upload each image.
Replied October 2021
Tracy
Food Production, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Highly Recommend Website World
I built my business website using the Website World platform and not being tech savvy I had my doubts if I could do this but from day one I found the platform easy to use and for any struggles I had the WW Support Team to help whenever I needed them. Their tutorials are also quite easy to follow. I'm happy to be supporting a NZ based business who is very cost competitive and values their customers.
Reason for choosing Website World
NZ based, price competitive and awesome support team and videos.
Reasons for switching to Website World
Terrible customer service and neverending issues using their platform
Vendor Response
Hi Tracy. Great to have you with us. Glad our platform is better than the last one you had.
Replied August 2022
Michelle
Arts and Crafts, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Review of Website World
Excellent over 16 years.
PROSEasy to use, great tutorials and support is outstanding.
CONSIf there are features missing which I doubt then I don't require them for my ecommerce sites.
Vendor Response
Thanks Michelle
Replied September 2021
Paul
Food & Beverages, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Great platform
Brilliant. No regrets at all. Highly recommend the platform and the Website World team.
PROSEasy to follow templates combined with fantastic support
CONSInitially has a few bugs with lack of freight integration options, but this looks to have expanded greatly since we started.
Vendor Response
Hi Paul, thanks for that! Yes lots more freight options now.
Replied October 2021
Denyse
Apparel & Fashion, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
One of the best company’s to deal with
I have been with this company for several years now and highly recommend them to people all the time
PROSI’m not 100% tech savvy so find this company’s software great for me
CONSI don’t really have anything to complain about with this software
Vendor Response
Thanks Denyse, it's been awesome to have you as a customer for over 10 years!
Replied September 2021
Kathleen
Retail, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Kats Flora 8 months in
Only been with Website world for 8 months, but found them ideal. Alice has been exceptional. The sight allows me to have control of everything, but she is there able to answer any of my silly questions. As a first time website owner, i have heaps of those.
PROSLove that I have control. Able to edit things easily. That there are aps that I can integrate and the costs don't add up for each singular item.
CONSStill learning, so really don't know this yet. There may be more aps that I would like to use, but do not know yet.
Vendor Response
Thanks so much
Replied August 2022
Chris
Retail, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great product
Awesome
PROSEasy to use and issues are resolved quickly
CONSLittle to no cons whenever an issue arises it is solved quickly
Vendor Response
Thanks Chris
Replied September 2021