Zenfolio

RATING:

3.9

(10)
Overview

About Zenfolio

Zenfolio offers a comprehensive cloud-based solution with intelligent workflow automation to help photographers build portfolio websites, run marketing campaigns, schedule appointments, sell photos, and more. Zenfolio's key features include: • Build a photography website in minutes with customizable templates. • Showcase photos with beautiful gallery layouts. • Automatically market and sell products year-round with Zenfolio Client Campaigns. • Instantly book new clients and schedule payments with the Zenfolio BookMe tool. • Spend more time behind the lens, while Zenfolio multi-tasks for you behind the scenes automatically coordinating booking, admin, marketing, selling, and shipping.

Zenfolio Pricing

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

Zenfolio Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Zenfolio

10 Reviews

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed June 2021

Great for an artist online portfolio!

I love the affordability and simplicity of their sites and would recommend it to anyone.

PROS

I love the ease and price of using this to set up your own artist portfolio. Compared to other platforms this is a great affordable option.

CONS

Setting up can sometimes be tough to understand. I am an novice at web design so I would love some more video tutorial's to help me along.

Sarah

Photography, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed August 2023

Really great results

Pleased this far

PROS

Easy to customize. Low price for great features. Great templates. Love for client gallery delivery. Really very happy with it

CONS

I haven't come across any dislikes yet.

Reason for choosing Zenfolio

Ultimately chose Zenfolio because of the features and price

Reasons for switching to Zenfolio

It offered templates that were more my style and more storage for cheaper price

Lance

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2023

Stuck with Zenfolio & Unable to Escape

I wish I had never switched over to them. The features are nice and shiny, but other services are available now.

PROS

Zenfolio was easy to set up and seemed clean. My clients liked it. They have an easy import tool to bring in your photos from other systems. I’ve been using it for over a decade with relatively few hiccups. Early on, I met one of the founders and he seemed nice. Things slowly changed after they were acquired.

CONS

There is no way out. I have messaged customer service for years asking for a bulk export feature. They repeatedly claimed this was coming and it never arrived. They have a “gallery” export tool, but even that is a challenge. I have wanted to leave zenfolio for the last 5 years, but with over 300 galleries on the platform, I just don’t have the 150 hours available to download them. They claim that there is no limit on their image download speed, but it’s regularly capped. I have a dedicated gigabyte line here and the folders download very slowly. Run. Do not start with them. You’ll never be able to leave.

Reasons for switching to Zenfolio

I thought zenfolio would be better. At the time it seemed to be. I regret this as now I can’t leave.

Phil

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Website and gallery with sales

PROS

Connecting gallery orders to be processed by professional labs.

CONS

The options to automate discounts and upselling.

Benjamin

Photography, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

Real Estate Photography

After not knowing what to do at first, I was able to schedule a call with one of their reps to go over some of my goals I wanted to achieve with Zenfolio. The rep was very knowledgeable and helped me shorten my learning curve with the product. I now have my team using zenfolio, uploading our photos, categorizing them, and it's now part of our workflow.

PROS

We do real estate photography and love the fact that we're able to repurpose our photos. We position ourselves as marketers that happen to know how to use a camera, but haven't found a way to repurpose all of the beautiful photos we shoot. Zenfolio opened a new opportunity to take the photos we have and put them on their site so we can sell them and license them out to agents and potentially add more revenue to our business. The opportunity Zenfolio adds to our business could be game-changing.

CONS

Zenfolio is a bit slow loading from page to page and the navigation isn't the easiest. I understand that there's so much you can do with it and it provides some amazing features, but the load times and user experience does need improvements. With all that it offers, it's not a big deal.

Reason for choosing Zenfolio

Graph paper Press was super affordable and could plug into my wordpress site. It allowed for me to add my Stripe account to collect payment. After a few days of using it, I got a notification that my Stripe account was compromised and the only thing that I had done recently was adding my Stripe payment API to graph paper. After that, I refunded graph paper and started looking for another solution.

Lissa

Photography, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

The photographer’s dream website

If you have a photography business, then you need Zenfolio. It makes purchasing easy and the setup is fantastic. Lots of features and options that you can use. It’s very reasonably priced too so it won’t cut into your profits. Get it, you won’t regret it.

PROS

This website is perfect for any photographer. You can create an entire e-commerce website with areas to show off your work, client photograph galleries, sell photos online, and it’s all for a pretty low yearly fee. I would never go to anything else in my photography business. It partners you with companies that customers can purchase products from using your photos. You pick your profit margin. Everything is easy to setup and use.

CONS

There is so many options and so many features that it’s almost overwhelming sometimes but they do have videos that help you thru the entire process.

Tom

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2023

As a user since 2006, I would never sign up for it today!

PROS

The unlimited storage feature, which is now basically useless with automatic archiving of galleries older than 14 months...

CONS

Zenfolio's newly implemented 'auto archiving’ feature has ruined all organized galleries I’ve created since 2006...They're only allowing galleries to be accessible for up to 14 months, not only that but they're only allowing users to restore up to 20 galleries at a time?! Thanks a lot Zenfolio... Now I need to find another service to host my photos.

David Josué

Photography, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Safety on the cloud

I have been a long time user, this is a safe and secure platform, I love to be at ease knowing that my files are backed up and safe on the cloud.

PROS

I sleep like a baby because all my photos are safe on zenfolio, also my clients buy extra prints and albums by themselves, this is a great service that I can give to my clients, so they decide what and when to buy more pictures from their sessions

CONS

One of the major problems is that it does not have a search box on your admin back end, so you can't find files by name or date. I don't really understand the lack of this basic feature. Also, it's not the best experience on a mobile phone, and also in a desktop, it looks outdated.

Chris

Arts and Crafts, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2022

Horrible photo website platform from the 1990s

Slow, difficult and limited printlab integration, hard to customise slow limited templates the list goes on and on. I feel stupid for wasting so much time on this platform

PROS

Lots of image storage space but that is cheap everywhere now!!!! Worst CMS system I ever used don’t be lazy and think it would take too much time to change systems

CONS

I was with Zenfolio for 10 years and didn’t change because I thought switching cost of time energy too high. So glad I got off this expensive slow dated cms platform from the 90s

Amy

Photography, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed February 2022

Excellent website building tool

PROS

I love the template options and ease of use to build our website pages. We also use Zenfolio as our online photo gallery for clients. The presentation is great and the ease of ordering prints or downloads is just what we needed.

CONS

Sometimes the pages when building as an Admin doesn't look quite the same when published, so you have to monkey a little. It's not all the time, but sometimes.

10 Reviews