AlertBot
About AlertBot
Awards and Recognition
AlertBot Pricing
Usage based pricing starting at $49.95 USD/month for basic website monitoring. Real Browser and Multi-Step Transaction Monitoring starting at: $89.95 USD/month. Nothing to install. 14-day free trial. Setup within Minutes. No billing information needed.
Starting price:
$110.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for AlertBot
1 - 5 of 26 Reviews
Ricardo
Verified reviewer
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2020
Trustworthy and reliable website monitoring...
Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors.
PROSWe have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence.
CONSThe software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from.
Reason for choosing AlertBot
We still use both, with AlertBot as the primary
JAN
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Top in website monitoring
Great support, top product, reliable.
PROSUsing real browsers gets you the closest to the actual real user journey. No script needed in the source code! Various test browsers and locations to choose from. Good and detailed reporting.
CONSThe setup has to be done by AlertBot support. Also depending on your server configuration, the AlertBot settings may get even trickier! More expensive than similar products. I would welcome sending SMS (to the UK) or WhatsApp alerts, as part of the service.
Reason for choosing AlertBot
Real browser testing, cheaper than the previous provider. Good reviews.
Reasons for switching to AlertBot
They used to be called Site Confidence and then NCC Group bought them and they wanted to concentrate on big clients. So they increased their fees a few fold times!
Val
Consumer Goods, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Very satisfied
Easy to use, great Customer Service/Support Team.
CONSThe website/reporting is a bit more complicated than it supposed to be. Not a big deal, I got used to it.
Rebecca
Financial Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Excellent service and value for your money
We generally know there is an issue before any 3rd party vendor long before the vendor reports an issue now. The best part is we get a heads up before a customer calls.
PROSThe team's willingness to work with our MFA requirements and find a customer solution to make the monitor work.
CONSSometimes making small changes (e.g., updating a password in a log in flow) is not as obvious as you would hope but in any situation to date I have found the support quick and ready to assist me.
Reason for choosing AlertBot
Of all the vendors reviewed they were the ONLY vendor wiling to try and code to get around the log in requiring and MFA code being sent. They also have been incredibly helpful when there are issues. The pricing is also very reasonable.
Clinton
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Prosite Review
I've been using them for years to monitor several of our website, going from basic monitoring to some vary advanced tools over the years. They've been responsive to our needs and quick to help any time I've needed it. I use several software products to monitor what I have going on, but AlertBot is easy one to use.
PROSIt is easy to set up the monitors which has you monitoring your website for outages in no time.
CONSI really don't have anything I don't like about it.
Reason for choosing AlertBot
At the time that I started using AlertBot there wasn't a lot of choice out there. My company uses remote servers to offer up our service management software and most of the choices I had at the time were software based running from our office and I needed something to use remotely to multiple locations from multiple locations. We've always been happy with AlertBot and never saw a reason to switch to another company.
