About AlertBot

AlertBot provides advanced website monitoring for businesses of every kind. It uses real web browsers when testing pages and critical applications from locations throughout the world including login areas, sign-up forms, shopping carts, file downloads, control panels, mobile applications, and more. Within minutes, AlertBot will alert teams of website errors, slowness issues, and unresponsive behavior via email, text message, and automated phone calls.


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24 Reviews of AlertBot

Average User Ratings

Overall

4.92 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(22)

22

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

December 2020

User Profile Picture

Ricardo from American Financial Systems, Inc.

Verified Reviewer

Company Size: 11-50 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

December 2020

Trustworthy and reliable website monitoring...

Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors.

Pros

We have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence.

Cons

The software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from.

Reasons for Choosing AlertBot

We still use both, with AlertBot as the primary

March 2021

JAN from The Savile Row Company

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

Top in website monitoring

Great support, top product, reliable.

Pros

Using real browsers gets you the closest to the actual real user journey. No script needed in the source code! Various test browsers and locations to choose from. Good and detailed reporting.

Cons

The setup has to be done by AlertBot support. Also depending on your server configuration, the AlertBot settings may get even trickier! More expensive than similar products. I would welcome sending SMS (to the UK) or WhatsApp alerts, as part of the service.

Reasons for Choosing AlertBot

Real browser testing, cheaper than the previous provider. Good reviews.

Reasons for Switching to AlertBot

They used to be called Site Confidence and then NCC Group bought them and they wanted to concentrate on big clients. So they increased their fees a few fold times!

November 2020

Val from SunSetter LLC

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Very satisfied

Pros

Easy to use, great Customer Service/Support Team.

Cons

The website/reporting is a bit more complicated than it supposed to be. Not a big deal, I got used to it.

June 2021

Ryan from Experient Group

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2021

AlertBot Review

It's very useful and very reliable.

Pros

It's easy to use and never seems to have problems.

Cons

It is a little difficult to understand the pricing sometimes.

March 2021

Dave from Multi-Bank Securities

Company Size: 51-200 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

AlertBot review

Pros

Easy to setup. We have relied on this application for many years now. It gives us a heads-up on problems before they become impactful to our customers.

Cons

The 'from' on the text alerts are always from a different source which causes many different 'senders' in the text inbox. It would be nicer to have a common sender.