About Better Uptime

Better Uptime is a website monitoring solution designed to help businesses track errors or issues, manage incidents and share system status via branded pages with customers. Supervisors can configure notifications based on an incident's origin, context or urgency.

Using Better Uptime, engineers can track incidents on an audit timeline and collaborate with team members to resolve issues or causes. Managers can receive alerts about incidents via phone calls, SMS, emails, Microsoft Teams, Slack and push notifications. Additionally, it offers mobile applications for Android and iOS devices, which help professionals access reports, schedule staff members and monitor website uptime, among other activities.

Better Uptime facilitates integration with various ...


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Supported Operating System(s):

Web browser (OS agnostic)

23 Reviews of Better Uptime

Average User Ratings

Overall

4.91 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(21)

21

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

October 2020

Devan from HR Partner Software Pty Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

One of the best site monitoring tools I have used.

My expectations were high, but this system completely blew them away. I was really surprised at how easy it was to set up. The reporting is great - not too much. Just enough to get the team working on the right resolution plan whenever something does go down or not look right.

Pros

Better Uptime was so simple and quick to set up. We had been using another good tool for many years, and I didn't think that this system would surpass that, but surpass it did. The reporting is so much better, the flexibility over the time periods for monitoring and configuration for checking systems with sign on walls was so much simpler and easier to set up that any other system I had come across. The 'on call' scheduler is also really cool and useful. No more midnight callouts for me when a server goes down because I can get other team members to take care of them without having to set on/off times. They have a rich set of integrations with a lot of communication and server management platforms, so I don't think you will run out of ways to be informed when a server goes offline. Really appreciate the way we can set up multiple status pages too - we have one for our customers, and one for our internal devops team to monitor non customer facing servers. Additionally, we actually save costs on TWO other services that we can retire, because Better Uptime has heartbeat monitoring as well. We haven't really used this part yet, but can't wait to try it out.

Cons

Not much to dislike at all. I would have loved a raw HTTPS Webhook for server incidents so we can tie it into our existing paging system, but their team have said this is coming so I can be patient.

Reasons for Switching to Better Uptime

Better monitoring intervals, reporting and integration.

December 2020

Osama from NurulQuran

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Easy, fast, and organized view of your servers

I am pleased with Better Uptime, and it is a very nice product. I highly recommend it.

Pros

I love the status page. It gives a bird's eye on all the servers. The free version is very generous with up to ten servers. I heard about their service on AppSumo. They regularly add new features to the monitor. Best of all is the ease of use and setting it up. It has an email, in-app messages, SMS, and phone call notifications. I woudl recommend Better Uptime over the competition because of the price and ease of use.

Cons

Response time across the regions is for the last 24 hours. I think it would be better to select a longer period.

Reasons for Choosing Better Uptime

Costs less than Pingdom.

January 2021

Ruben from HackerDaily

Company Size: 1 employee

Industry: Online Media

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Uptime monitoring made easy and fun

My experience with Better Uptime is nothing more than amazing. They created one of those products that 'simply works', I wish that all software could be this nice. Their customer support is quick, professional, and helpful. (thank you [SENSITIVE CONTENT HIDDEN])

Pros

It is very easy to create monitors for webpages, in just a few clicks you are able to generate a simple monitor, but when needed you can use the advanced settings to create very specific monitors for your use case. Its also possible to check the heartbeat of your application by simply making a request to a custom generated URL. I was able to create a heartbeat monitor in just a minute to notify me when my importer program ever stops running. Finally, you're also able to create a status page. They made this, again, very simple and intuitive for a basic status page with enough options in the advanced settings for when you have more specific needs.

Cons

I have yet to find a real downside to this product.

Reasons for Choosing Better Uptime

Better Uptime has a better UI/UX as well as a more extensive free plan.

November 2020

Eva from Freelance

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

November 2020

Just brilliant

Super easy to use, set up was done in no time. It's actually quite a powerful tool, does everything you need. I especially enjoy the UX, which feels much cleaner and straight forward - much better than uptime robot in that case. Also the free status page comes quite handy - the design again very nicely done!

Pros

Easy to use, great uptime robot alternative, love the UX

Cons

I would appreciate some more integrations, hopefully they will arrive soon.

December 2020

James from InstantCard

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

A joy to use

I want to give my users comfort in the quality of my software - having a status page with Better Uptime means I can do that, and I've really enjoyed setting it up. I look forward to being a customer for many years.

Pros

It's so easy to use. It does one thing, and it does it well. Setting up my status page, and connecting it to a custom domain, took me less than five minutes. I haven't had to improve it since.

Cons

I honestly can't think of something I didn't like. I actually emailed the dev team to say well done because using it was so enjoyable!

Reasons for Choosing Better Uptime

Because Statuspage only allowed you to set up two metrics when getting started whereas BetterUptime offered three, which is actually what I was looking for.