Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
5.0 / 5
Pros
"On-call scheduling, reliable incident management."
"Ease of deployment - sign in, add a URL and away you go. You can set the site to be monitored every 30 seconds if you wish which is a great feature for such a low priced tool."
"Setup process is fairly easy. Add you sites and set time frequency to start uptime checks. "
Cons
"I would like to track other aspects like DNS changes. "
"I tried to think of something, but there isn’t anything really. It’s just a reliable piece of software."
"Nothing I can think of right know, it´s just great."
Better Uptime Reviews
Filter by:
October 2020
Devan from HR Partner Software Pty Ltd
Company Size: 2-10 employees
Industry: Human Resources
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
One of the best site monitoring tools I have used.
My expectations were high, but this system completely blew them away. I was really surprised at how easy it was to set up. The reporting is great - not too much. Just enough to get the team working on the right resolution plan whenever something does go down or not look right.
Pros
Better Uptime was so simple and quick to set up. We had been using another good tool for many years, and I didn't think that this system would surpass that, but surpass it did. The reporting is so much better, the flexibility over the time periods for monitoring and configuration for checking systems with sign on walls was so much simpler and easier to set up that any other system I had come across. The 'on call' scheduler is also really cool and useful. No more midnight callouts for me when a server goes down because I can get other team members to take care of them without having to set on/off times. They have a rich set of integrations with a lot of communication and server management platforms, so I don't think you will run out of ways to be informed when a server goes offline. Really appreciate the way we can set up multiple status pages too - we have one for our customers, and one for our internal devops team to monitor non customer facing servers. Additionally, we actually save costs on TWO other services that we can retire, because Better Uptime has heartbeat monitoring as well. We haven't really used this part yet, but can't wait to try it out.
Cons
Not much to dislike at all. I would have loved a raw HTTPS Webhook for server incidents so we can tie it into our existing paging system, but their team have said this is coming so I can be patient.
Reasons for Switching to Better Uptime
Better monitoring intervals, reporting and integration.
December 2020
James from InstantCard
Company Size: 1 employee
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A joy to use
I want to give my users comfort in the quality of my software - having a status page with Better Uptime means I can do that, and I've really enjoyed setting it up. I look forward to being a customer for many years.
Pros
It's so easy to use. It does one thing, and it does it well. Setting up my status page, and connecting it to a custom domain, took me less than five minutes. I haven't had to improve it since.
Cons
I honestly can't think of something I didn't like. I actually emailed the dev team to say well done because using it was so enjoyable!
Reasons for Choosing Better Uptime
Because Statuspage only allowed you to set up two metrics when getting started whereas BetterUptime offered three, which is actually what I was looking for.
November 2020
Eva from Freelance
Company Size: 1 employee
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
November 2020
Just brilliant
Super easy to use, set up was done in no time. It's actually quite a powerful tool, does everything you need. I especially enjoy the UX, which feels much cleaner and straight forward - much better than uptime robot in that case. Also the free status page comes quite handy - the design again very nicely done!
Pros
Easy to use, great uptime robot alternative, love the UX
Cons
I would appreciate some more integrations, hopefully they will arrive soon.
February 2021

Ankit from Double A (1991) Public Company Limited
Company Size: 2-10 employees
Industry: Paper & Forest Products
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2021
The best investment for your website
Fantastic - from user experience to customer support.
Pros
Better Uptime is super simple to use and get started. The dashboard is easy to follow and just a neat tool in general. With Better Uptime, I make my website host accountable for my server's performance.
Cons
Nothing - I love it and has literally saved me money from my website's downtime.
December 2020
Osama from NurulQuran
Company Size: 2-10 employees
Industry: Religious Institutions
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Easy, fast, and organized view of your servers
I am pleased with Better Uptime, and it is a very nice product. I highly recommend it.
Pros
I love the status page. It gives a bird's eye on all the servers. The free version is very generous with up to ten servers. I heard about their service on AppSumo. They regularly add new features to the monitor. Best of all is the ease of use and setting it up. It has an email, in-app messages, SMS, and phone call notifications. I woudl recommend Better Uptime over the competition because of the price and ease of use.
Cons
Response time across the regions is for the last 24 hours. I think it would be better to select a longer period.
Reasons for Choosing Better Uptime
Costs less than Pingdom.
December 2020
Anthony from Deluxe Pixel Limited
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A must have!
No issues, great software, would highly recommend. We switched from UptimeRobot to this.
Pros
It independently monitors your site for any downtime and lets you know if/when it happens. It lets uses know the status and history of how reliable your service are.
Cons
There should be another tier for the costs for startups, very small businesses with less than 10 websites to check. The jump from free to paid is too much.
Reasons for Choosing Better Uptime
Because it was better!
Reasons for Switching to Better Uptime
We tested better uptime after uptime robot and found it was much better!
January 2021
Ruben from HackerDaily
Company Size: 1 employee
Industry: Online Media
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2021
Uptime monitoring made easy and fun
My experience with Better Uptime is nothing more than amazing. They created one of those products that 'simply works', I wish that all software could be this nice. Their customer support is quick, professional, and helpful. (thank you [SENSITIVE CONTENT HIDDEN])
Pros
It is very easy to create monitors for webpages, in just a few clicks you are able to generate a simple monitor, but when needed you can use the advanced settings to create very specific monitors for your use case. Its also possible to check the heartbeat of your application by simply making a request to a custom generated URL. I was able to create a heartbeat monitor in just a minute to notify me when my importer program ever stops running. Finally, you're also able to create a status page. They made this, again, very simple and intuitive for a basic status page with enough options in the advanced settings for when you have more specific needs.
Cons
I have yet to find a real downside to this product.
Reasons for Choosing Better Uptime
Better Uptime has a better UI/UX as well as a more extensive free plan.
December 2020
John from Direct Market Results
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Good results with Better Uptime
tracking website availability.
Pros
Easy to set up. I was able switch all websites being monitored over quickly and easily.
Cons
Been using Better Uptime for over 6 months, have not had any issues.
Reasons for Switching to Better Uptime
was having issues, and was not as easy to use.
December 2020
Mathias from Protonmine
Company Size: 1 employee
Industry: Computer Software
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Functionality
5.0
December 2020
Best uptime software
Its one of the best uptime tools i've tried using
Pros
I love easy it is to use and it actually gives me near realtime updates on the free trial
Cons
I have not found anything that i don't like
January 2021
Robbin from Vanimedia
Company Size: 2-10 employees
Industry: Design
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
January 2021
Easy and better...
Pros
Easy to setup ;) and better than uptime robot.
Cons
Software in general; some learning curve, but very easy to implement.
December 2020
Tair from Snipy
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Sleek and intuitive app with a rich feature set
Pros
BetterUptime is one of the best monitoring solutions I have used. It has a sleek and intuitive design, rich feature set, and good customization options. Especially love that you can create multiple, personalized status pages and easily associate with monitored services.
Cons
Nothing really yet that I disliked, perhaps only automatic dark mode for status pages would be cool.
October 2020
Ripal from arpDigital
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
Custom Status Pages are great
High quality product, and delivered what they promised on website
Pros
I got the unlimited monitors and status pages, and now i can monitor all my client websites and also send let them check the quality of hosting that i use (earlier i just use to say but now i can show them), and its all through Better Uptime. Great Product, Great Support.
Cons
I wish there was a way to integrate Google Sheet or download the Incidents or a way to download incidents so we can email our clients, if they are using some other host for their website, we might be able to move them around and increase our revenue
December 2020
David from Joyce Software
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Functionality
4.0
December 2020
Using Better Uptime to help my customers
Pros
I use it to get notified if my customers sites every go down.
Cons
I tried to get the android app working and couldn't
September 2020

David from Freelance
Company Size: 1 employee
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Great alternative to Uptime robot
Pros
Ease of deployment - sign in, add a URL and away you go. You can set the site to be monitored every 30 seconds if you wish which is a great feature for such a low priced tool.
Cons
Its a fairly new company and there have been a couple of glitches, but nothing to stop me using it to its full potential - The error reporting has been 100% but i've had the odd site that didn't auto resolve the incident - I believe better uptime have now fixed that issue
Reasons for Switching to Better Uptime
Ease of use
December 2020
Dominik from webiz eu s.r.o.
Company Size: 2-10 employees
Industry: Information Technology and Services
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Reliable monitoring
Pros
It's super reliable and easy to set up!!
Cons
More monitors might be a bit pricy, but there is a free tear.
December 2020
Abhi from Noblz
Company Size: 2-10 employees
Industry: E-Learning
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Best software to get notified if your website goes down
Pros
The best feature of better Uptime is that it check's if the text on the page has changed to see if website is down. Great to get immediatly notified if website gets hacked.
Cons
No cons that I can think of. Its one of the best Uptime monitoring software out there.
November 2020

Martin from Zoomsphere
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
Very happy with the experience!
Pros
I was cautious at first, but Better Uptime surprised me in a really good way. It works very well and I could easily setup notifications for slack and email. I started using some features that I wasn’t looking for at first and they really made a lot of things easier for me. All in all, the service is very convenient and extremely polished for a company that hasn’t been around for long.
Cons
I tried to think of something, but there isn’t anything really. It’s just a reliable piece of software.
December 2020
Simonas from NFQ
Company Size: 201-500 employees
Industry: Computer Software
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
December 2020
Very nice tool for monitoring
Pros
* Easy to use. * Free option * Mails as soon as site is down
Cons
Currently I'm using this tool alone, so I haven't tested all features yet. In a features that I've been using, haven't found any cons or things, that I do not like
December 2020
Anonymous
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
A great product!
Pros
Very simple to use, very fair price, it sounds like a very good start to me! Being a marketer it's great to finaly have a tool that is actually easy to use.
Cons
Nothing I can think of right know, it´s just great.
December 2020
Lucia from Medical Practice
Company Size: 1 employee
Industry: Medical Practice
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Great monitoring service!
Pros
On-call scheduling, reliable incident management.
Cons
Nothing really. It hasn't disappointed me at anything yet.
December 2020
Anonymous
Company Size: 11-50 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2020
Gets the job done
Very satisfied, would recommend it
Pros
It is very intuitive, prompt, and useful. Send notifications as soon as there is an issue with the site.
Cons
Nothing, for now, will see if something comes up after using it for a longer period of time.
September 2020

Jorge Edel from veeme media
Company Size: 2-10 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
3.0
September 2020
Track uptime in no time
Pros
Setup process is fairly easy. Add you sites and set time frequency to start uptime checks.
Cons
I would like to track other aspects like DNS changes.
December 2020
Alessandro from TELUS
Company Size: 10,000+ employees
Industry: Telecommunications
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
December 2020
Very easy to use and well priced
Pros
Was very easy to setup and customize. Free tier was very comprehensive and suited my needs for a small VPS server I use to host some small websites.
Cons
Would like if there was a way to get push notifications rather than just email or SMS alerts.