About Critical Mention


Critical Mention is a cloud-based media monitoring platform that offers solutions to find and share TV and radio content, associated metadata and historical archives.

Critical Mention’s key features include broadcast monitoring, online news tracking and social media monitoring. It provides analysis to create reports through custom templates, graphs and charts and visualize coverage on density maps and word clouds. Critical Mention offers solutions for global TV and radio sources, Nielsen markets, cable networks, online newspapers, magazines, trade publications, forums and blog pages. It enables users to share and refine an editing tool.

Critical Mention integrates with media monitoring platforms for managing TV stations for various languages. It offers multiple tools for ad hoc search visualizations, mobile-friendly data reporting, self-service and saving local and national current events offline.



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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of Critical Mention

Overall rating

4.33 / 5 stars

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July 2018

Sarah from Indiana Restaurant & Lodging Association

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

Pull all of my media coverage in minutes!

I am able to show my partners how much value we've gotten out of our trade media.

Pros

This software pull all of my media coverage in minutes. It shows the value of my coverage, reach/audience and links to all of the clips. It even pulls video clips from live TV.

Cons

It cannot track some radio due to closed captioning. I also wish it could pull social media coverage as well so that i could pull everything in one report instead of using two different softwares.

April 2018

Sarah from The First Tee

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

April 2018

Easy to search

Pros

It was very easy to figure out how to use the software and search for related topic for our organization.

Cons

I felt that all the searches did not come up when the word was searched. I would have to use different words for one topic.

April 2018

Marie from Self

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Reporting is quick

Pros

Reporting is quick and easy. This is something that I've needed for a while with my social media management position. I also am able to gather useful data to better target my audience. The implementation process was also pretty quick and easy.

Cons

It is a bit time consuming and cumbersome to use. There is still a lot of updating that would benefit this software as it evolves.