# Hotjar vs Matomo - 2026 Comparison - Software Advice

> Hotjar vs Matomo - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/matomo/

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Hotjar vs Matomo

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Updated July 21, 2026

# Hotjar vs. Matomo: 2026 Comparison

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Updated July 21, 2026

# Hotjar vs. Matomo: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/website-monitoring/hotjar-profile/)

[Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/)

4.6

[(543)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/)

Starting Price

$39.00per month

Free trial

Free version

Pros:

-   Heatmaps
-   User behavior analysis

Cons:

-   Pricing
-   Feature limitations

Who uses Hotjar

Based on 543 reviews

-   Popular among: Small businesses
-   Most common industries: Professional Services (28%) and IT & Software Development (27%)
-   Top use cases: Heatmap (20%), Website Monitoring (12%) and Customer Experience (10%)

84% of users recommend this product

[](https://www.softwareadvice.com/bi/matomo-profile/)

[Matomo](https://www.softwareadvice.com/bi/matomo-profile/)

4.7

[(62)](https://www.softwareadvice.com/bi/matomo-profile/reviews/)

Starting Price

$9.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Matomo

Based on 62 reviews

-   Top use case: Web Analytics (47%)

94% of users recommend this product

[](https://www.softwareadvice.com/website-monitoring/hotjar-profile/)

Hotjar

4.6

[(543)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/)

[](https://www.softwareadvice.com/bi/matomo-profile/)

Matomo

4.7

[(62)](https://www.softwareadvice.com/bi/matomo-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.6

Based on 543 reviews

Ease of use

4.6

Value for money

4.4

Customer support

4.5

Functionality

4.5

4.7

Based on 62 reviews

Ease of use

4.5

Value for money

4.7

Customer support

4.3

Functionality

4.5

## User interface

* * *

## Key features

Features selected based on 605 reviews from Web Analytics

* * *

Data Visualization

4.4

Goal Setting/Tracking

N/A

Heatmaps

4.6

Keyword Tracking

N/A

Real-Time Analytics

5.0

Referral Tracking

N/A

Data Visualization

N/A

Goal Setting/Tracking

4.8

Heatmaps

4.8

Keyword Tracking

5.0

Real-Time Analytics

N/A

Referral Tracking

5.0

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

HubSpot Marketing HubNot enough reviews

](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/)[

SegmentNot enough reviews

](https://www.softwareadvice.com/product-data-management/segment-profile/)[

ZapierNot enough reviews

](https://www.softwareadvice.com/cloud-management/zapier-profile/)

[

JoomlaNot enough reviews

](https://www.softwareadvice.com/cms/joomla-profile/)[

MoodleNot enough reviews

](https://www.softwareadvice.com/lms/moodle-profile/)[

LimeSurveyNot enough reviews

](https://www.softwareadvice.com/product/458234-LimeSurvey/)

## Reviews

* * *

Peter C.Regional Director of Business DevelopmentInformation Technology and Services, 1001-5000 employees

"I like the Funnels feature more as it helps me to understand where potential clients step back during the conversion process."

Jun 26, 2026

OQ

Orion Q.Head of MarketingTelecommunications, 11-50 employees

"I have used many iterations of hot jar over the years and I like to use it (my initial go to for website behaviour review) but it still feels less smooth to use than one would expect."

Jun 3, 2026

VR

Verified ReviewerInternInformation Technology and Services, 11-50 employees

"We used matomo in for a unique requirement which was to track all the use interaction and we wished all those things downloaded on our premise which gets really easy with matomo cause you can setup matomo on your servers."

Feb 2, 2025

FV

Filippo V.CTOInformation Technology and Services, 2-10 employees

"It is not as famous as google analytics."

May 2, 2025

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Lucky Orange vs Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/lucky-orange/)[Microsoft Clarity vs Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/vs/microsoft-clarity/)[Google Analytics 360 vs Matomo](https://www.softwareadvice.com/bi/google-analytics-profile/vs/matomo/)[Semrush vs Matomo](https://www.softwareadvice.com/bi/matomo-profile/vs/semrush/)