Hotjar vs CloudQA

Hotjar has 402 reviews and a rating of 4.66 / 5 vs CloudQA which has 18 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.66 / 5 (402)

4.56 / 5 (18)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 20, 2021

July 29, 2020

Pros/Cons

  • Pros

  • There's not a lot to say, the product just hits endpoints I needed something to pretend to be a browser - download js/ css/ assets.

  • I like the UI of the tool and the features. It cuts out a lot of time for my team to work on more important tasks. Support is easily accessible, and they quickly fix any issues on our test plans.

  • Cons

  • Doesn't do what I need it to do. Since signing up I've been phoned, emailed, WhatsApp'd and stalked on LinkedIn. I want to delete my account but there's no option to do that.

  • Needs better user experience some things are kind of annoying which needs multiple clicks.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

N/A

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos