Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Pros
"Easy to use, supports common services Easy to use, supports common services Easy to use, supports common services"
"Nice UI , consistent interface, nice mobile alerts ( its a pleasant alert sound ) . Also the people are great."
"Test available. Easy of use. Users configuration"
Cons
"The "monitors" were kind of hard to figure out and needed some help from support to figure out as documentation wasn't enough. But their support was very helpful."
"The user interface has a lot of features, but there are other user interfaces in the market that are a little more attractive."
"Price, charged per test. DNS doesn't refresh very quickly, so sometimes the alarm continues when the service was already up in other IP. "
Monitis Reviews
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January 2016
Ana Lucia from Trade Languages
Company Size: 2-10 employees
Industry: Translation and Localization
Review Source: GetApp
January 2016
April 2019
Domonkos from computer and network security
Company Size: 1 employee
Industry: Computer & Network Security
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
April 2019
Best monitoring solution on the market
I have been using it for years now. Stable, and reliable monitoring solution with all the features I need. I hope they stay with us for a long time.
Pros
I wanted to find a simple solution that monitors both uptime and server details (CPU load, memory, free storage etc.). Monitis does it all, and for my personal use I am more than satisfied with their free plan.
Cons
The mobile application does not work well on iOS...monitors can be checked, but push alerts stopped functioning. The app looks bad on newer iPhones, but I would be happy to live with that if it was to function properly.
February 2021
Santiago from Alliance Bioversity CIAT
Company Size: 1,001-5,000 employees
Industry: Non-Profit Organization Management
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
February 2021
Monitis review
We used it for several years, great monitoring, just some issues with DNS.
Pros
Test available. Easy of use. Users configuration
Cons
Price, charged per test. DNS doesn't refresh very quickly, so sometimes the alarm continues when the service was already up in other IP.
Reasons for Choosing Monitis
Price and tests available.
February 2018
Jane from Gravity Station
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2018
Essential for web designers, Very reliable
Pros
Reliability - I can always count on a reliable report, keeping track of my clients' websites uptime and getting a report immediately is crucial to my business. I've been using it for years, before they started charging for accounts, it's always been very reliable. Also like that you can select the monitor locations (which countries) and setup timeframes for each site individually. Love that you can tailor your own plan too! Pricing is really up to you.
Cons
Not too thrilled with the interface, it's a bit janky, but it does what it needs to do so I'm happy, but could really use a UI/UX redesign, it's not easy to find anything in here unless you already know where it is.
April 2018
Anonymous
Company Size: 1,001-5,000 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
April 2018
Good way to get started with web performance monitoring
Pros
Offers free tools and a free trial. Suitable for SMBs, since you can start out small and scale up as your business grows. You only pay for what you need.
Cons
The user interface has a lot of features, but there are other user interfaces in the market that are a little more attractive.
July 2017
Luis from United Security Alliance, Inc.
Company Size: 11-50 employees
Industry: Security and Investigations
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2017
We've been using the service for remote system and device uptime and it's been very reliable so far.
Reliable service to resell as a service.
Pros
It's a good value and pricing strategy that works for us as a integrator dealer that offers MSP like services. We needed assistance figuring out how to get setup, and a single support person took ownership and stayed with us until it was completed.
Cons
The "monitors" were kind of hard to figure out and needed some help from support to figure out as documentation wasn't enough. But their support was very helpful.
April 2018
Nemanja from Testseek
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2018
Great, simple yet effective.
Pros
Easy to use, supports common services Easy to use, supports common services Easy to use, supports common services
Cons
No custom service layer / API avail No custom service layer / API avail No custom service layer / API avail
June 2018
Jesus from University of Carabobo
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
5.0
June 2018
Very good
Pros
I like that offers a free 15-day trial without the need to associate my credit card, I only put my data without having to leave my credit card registered and make money charges that I did not want. It can be used for Internet connection without having to download software and with excellent real-time monitoring Has a good monitoring history, this helps me when I remember monitoring on specific days. At the time of monitoring not presence much latency and runs very fluid, great use nothing more for Internet connection, very useful
Cons
The interface does not seem very attractive, its performance is very good but I think they could improve the interface and make it more attractive to use.
March 2017
Kareem from CorelloNetworks, Inc.
Company Size: 201-500 employees
Industry: Information Technology and Services
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2017
Monitis is an absolutely great software.
Monitis is by far one of the best monitoring programs that I've seen in a very long time. It's compatible with most latest PHP versions we have tested on PHP 5.6 - 7.0. The addon responds quickly plus they have a great support team to assist with any issues. If you are looking to provide your customers with clear and clean monitoring service then Monitis is defiantly the way to go. We have included it with not only our hosting customers we have deployed it along with our VPS and Dedicated Server customers as well.
Pros
Very clean and easy to use.
May 2018
Charlie from Boxnine
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
Very functional
Pros
Nice UI , consistent interface, nice mobile alerts ( its a pleasant alert sound ) . Also the people are great.
Cons
Nothing, maybe support for themes would be nice, because this review is requiring I type something. X
March 2019
VICTORIA from Exodus
Company Size: 2-10 employees
Industry: Consumer Services
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
March 2019
Easy to use and gets the job done
Good, easy to use software that enables you to allow another to see information that is on your computer. As a bookkeeper, it has helped me solve issues quite easily and quickly because I was able to share my screen and show the information while discussing it with another person located elsewhere.
Pros
This software is extremely easy to use and is convenient. It can save time if you have questions or need to share information that is located on different computers.
Cons
I have not had any issues with this software