About Pingdom

SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of glass.

• Help ensure web application availability by proactively monitoring your web applications, APIs, and networks. When your website’s down, you and your team will receive an immediate alert, complemented with a root-cause analysis report and outage details for efficient troubleshooting.

• Maintain critical transactions by measuring and alerting on simple-to-complex multi-step user interactions, such as shopping cart checkout, account login, or item search.

• Monitor performance metrics such as page load speed, number of r...


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58 Reviews of Pingdom

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(37)

37

4 stars

(14)

14

3 stars

(5)

5

2 stars

(0)

0

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 58 results

April 2021

User Profile Picture

Todor from CloudSigma AG

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

Monitor everything, anytime

It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent.

Pros

The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global.

Cons

Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency.

June 2020

User Profile Picture

Nigel Masimba from Calmlock Web Design

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

June 2020

An All-In-One Website Performance Suite

I started out using the free Pingdom website speed test tool before signing up to use the full kit of Pingdom tools. I use Pingdom to monitor website performance and uptime.

Pros

It works with my favorite content management system. Easy to set up compared to some web performance tracking tools. There is a WordPress plugin to add the Pingdom code snippet which may be useful for less technical users.

Cons

If you are using other tools similar to Pingdom you may need to choose between them and Pingdom to avoid having too many code snippets installed which could reduce website performance.

February 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

February 2021

Estaba bien hace unos años

Nulo soporte técnico, no responden los tickets. La app es lenta y en mi caso no funciona en ningún dispositivo las notificaciones (IOS y Android). Además es muy caro, tienes otros servicios por menos de la mitad de precio y mucho más eficiente.

Pros

Me servía para controlar que las webs no estuvieran caídas y el tiempo de respuesta

Cons

Desde hace unos años han hecho cambios que lo único que han conseguido es estropear el servicio. Además la app es un auténtico desastre.

Reasons for Choosing Pingdom

Por desgracia no indague otras posibilidades

February 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Monitor your application servers

Pros

with Pingdom, we are monitoring our applications running on the production, and demo servers. It has multiple features that resulted in choosing this tool.

Cons

it requires a little digging to get the most out of the tool.

Reasons for Switching to Pingdom

Pingdom offered more features according to our requirements.

March 2021

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

March 2021

Decent tool to measure website performance

If you have the budget for it, it's a great solution to track website performance and receive timely alerts.

Pros

What makes this tool stand out from other ones out there is that it provides an easy way to monitor website performance and get alerts.

Cons

It may take some time to get used to the tool itself. Plus, the price can be a big con if you're looking for something inexpensive.

Reasons for Switching to Pingdom

Budget constraints.