Pingdom

RATING:

4.5

(74)

About Pingdom

SolarWinds ® Pingdom® is a powerful and affordable SaaS-based web app performance monitoring solution, combining synthetic and real user monitoring (RUM) for ultimate visibility and enhanced troubleshooting in a single pane of glass. • Help ensure web application availability by proactively monitoring your web applications, APIs, and networks. When your website’s down, you and your team will receive an immediate alert, complemented with a root-cause analysis report and outage details for efficient troubleshooting. • Maintain critical transactions by measuring and alerting on simple-to-complex multi-step user interactions, such as shopping cart checkout, account log in or item search. • Monitor performance metrics such as page load speed, number of requests, size, and...

Pingdom Pricing

30-day free trial available.

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Not Available

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Pingdom Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Pingdom

1 - 5 of 69 Reviews

User Profile

Prashant

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2023

Reliable Effective Website and Server Monitoring with Pingdom

PROS

We can monitor websites, server ping status, trace-route, website response code, ssl and also create alerts for the same. It also check the dns and provide the appropriate reason when url is down. Really helpful in production environment.

CONS

It only works in public domain.For private IP or sub-net we need to configure in house monitoring tool.

Anonymous

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

Monitor your application servers

PROS

with Pingdom, we are monitoring our applications running on the production, and demo servers. It has multiple features that resulted in choosing this tool.

CONS

it requires a little digging to get the most out of the tool.

Reasons for switching to Pingdom

Pingdom offered more features according to our requirements.

User Profile

Torikul

Verified reviewer

Internet, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

It's a good tool but it could be more better from my point of view

My overall experience is average, I don't feel comfortable using this tool. But yes, sometimes clients ask me to improve the website performance with a special focus on the Pingdom testing tool. That time I use Pingdom to make the client happy. I think this tool needs to improve UI/UX more, people like me will start loving this tool again.

PROS

It's easy to use, has a good performance board that shows what grade the site got, its loading time, page size etc that helps to get a clear concept about website performance. Pingdom has a good functionality of downloading website reports har.json file. It's a very unique thing, I didn't get anything like this in other speed testing tools. Like other testing tools, Pingdom also shows how to improve the speed score of a website, this is a very important thing because every testing tool has its own algorithm.

CONS

Like the other speed testing tool, Pingdom works similarly, there are no different and unique things on it that will bring me always to use this software. Even this tool is so hard, they show a lot of obstacles that often does not work as a reason for the website slow loading. There is some user experience problem in this tool. For example, after completing the scan, it not redirects me to the result section. Results show below of the hero section, no animation, no redirection nothing! It should perfectly represent the scan results.

Reasons for switching to Pingdom

Pingdom wasn't able to fulfil my all requirements perfectly, so I switched to another testing tool.

User Profile

Todor

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

Monitor everything, anytime

It pings our phones, emails, collaboration tools and we rarely have issues with it. I recommend for medium and large enterprise monitoring cross-continent.

PROS

The global ping. When attempting to ping a certain host, it tries from multiple locations around the world and helps us isolate whether the issue is with a local provider or global.

CONS

Page loading times. In rare cases, when no network fault is preventing access, page starts to load, then stops, and after this refreshes to a usable state. Also, the Root Cause per host sometimes tends to take a longer period for generation, which can lead to data insufficiency.

User Profile

Nigel Masimba

Verified reviewer

Information Technology and Services, 2-10 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed June 2020

An All-In-One Website Performance Suite

I started out using the free Pingdom website speed test tool before signing up to use the full kit of Pingdom tools. I use Pingdom to monitor website performance and uptime.

PROS

It works with my favorite content management system. Easy to set up compared to some web performance tracking tools. There is a WordPress plugin to add the Pingdom code snippet which may be useful for less technical users.

CONS

If you are using other tools similar to Pingdom you may need to choose between them and Pingdom to avoid having too many code snippets installed which could reduce website performance.