SiteGuru vs Spiceworks

SiteGuru has 68 reviews and a rating of 4.57 / 5 stars vs Spiceworks which has 514 reviews and a rating of 4.37 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.57 / 5 (68)
4.37 / 5 (514)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 11, 2022
August 8, 2022
Pros/Cons
  • Pros

  • Finally with SiteGuru I have a tool that guides me in the tasks I have to do. Great and the chat support is super efficient.
  • There are a few features that help you maintain your site and keep it compliant. Among them are the quality and SSL alerts.
  • Cons

  • It does not index all of my pages. It does not tell me what words are weak.
  • Navigation is a bit hard, sometimes you don't know if clicking will open the external site/analysis or the description of the step.
  • Pros

  • One benefit that we love is adding and modifying fields in the ticketing system to keep track of certain information of the customer.
  • Great library of extensions, integrations, and more. The forums are extremely helpful too.
  • Cons

  • It does lack some features that you get from a paid alternative such as Autotask,, things such as integrating into an RMM system.
  • What I dislike about the software it crashes most of them based on feedback from Adminstrator. And as End-user, the URL is not available for use.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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