# Uptrends Software Reviews, Demo & Pricing - 2026 > Review of Uptrends Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/website-monitoring/uptrends-profile --- [Home](https://www.softwareadvice.com/) / [Website Monitoring Software](https://www.softwareadvice.com/website-monitoring/) / Uptrends Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/website-monitoring/uptrends-profile/reviews/)[Alternatives](https://www.softwareadvice.com/website-monitoring/uptrends-profile/alternatives/) # Uptrends 2026: Benefits, Features & Pricing On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Uptrends 4.7 [(107)](https://www.softwareadvice.com/website-monitoring/uptrends-profile/reviews/) Pricing Starting at $100.00 per month ### About Uptrends Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network performance. Key features include multi-browser monitoring, checkpoint monitoring, real-time alerts, a transaction recorder and mobile apps. Uptrends is now part of ITRS, which provides 24/7 monitoring service that alerts and fix errors quickly to prevent any downtime and strengthen the digital experience for the users. Uptrends offers website monitoring functionality that lets administrators keep track of website uptime and performance in real time. there are over 231 checkpoints worldwide which automatically check and analyze website load, the processes, and payments. A dashboard can be used to monitor live performance indicators and run root-cause analysis for any issue that occurs. In addition, Uptrends can also be used to monitor the performance of integrated web applications like shopping carts, login pages, forms, payment screens and more. The solution identifies broken or slow website interactions and suggests possible causes and troubleshooting steps. Uptrends is available on a monthly subscription basis. Support is o... ffered via phone and email. ## Uptrends User Interface ## Popular Uptrends Alternatives Main Product Uptrends 4.7 [(107)](https://www.softwareadvice.com/website-monitoring/uptrends-profile/reviews/) Ratings Breakdown - 4.43Ease of use - 4.37Value for money - 4.67Customer support - 4.52Functionality Pricing Starting at $100.00 per month Alternative Product [Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/) 4.7 [(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.48Value for money - 4.49Customer support - 4.61Functionality Pricing Starting at $10.00 per month Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(262)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.58Value for money - 4.69Customer support - 4.59Functionality Pricing Starting at $39.00 per month Alternative Product [ManageEngine Applications Manager](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/) 4.6 [(264)](https://www.softwareadvice.com/database-monitoring/manageengine-applications-manager-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.69Value for money - 4.73Customer support - 4.70Functionality Pricing Starting at $395.00 per year Alternative Product [Uptime.com](https://www.softwareadvice.com/network-monitoring/uptime-profile/) 4.7 [(53)](https://www.softwareadvice.com/network-monitoring/uptime-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.41Value for money - 4.52Customer support - 4.55Functionality Pricing Starting at $1.00 per month Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(195)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.95Value for money - 4.20Customer support - 4.54Functionality Pricing Available upon request ## Uptrends Pricing and Plans Starting price: $100.00 per month Free Trial Free Version Business $100.00 flat rate, per month Plan includes: - Worldwide Checkpoints - Availability Monitoring - Web Performance Monitoring - User Journey Monitoring - Multi-Step API Monitoring - Real User Monitoring - Public Status Pages - 1 year historical data + 30 day saved logs Enterprise Pricing available upon request Plan includes: - All Features From the Starter and Business Plans - Check from multiple locations at once - Monitor web apps in & outside the firewall - Error screenshots - Waterfall charts - SLA Monitoring - Unlimited operators - Advanced alerting - Advanced user management - Native integrations for ITSM automation Read More ## Uptrends Features - Popular features found in Website Monitoring Activity Dashboard Availability Testing Data Visualization Event Logs Real-Time Notifications Server Monitoring Transaction Monitoring Uptime Reporting Visitor Tracking - More features of Uptrends Alerts/Notifications API Chat/Messaging Collaboration Tools Customizable Reports Drag & Drop Email Alerts For Websites FTP Monitoring Issue Tracking Mail Server Monitoring Mobile Alerts Multiple User Accounts Performance Management Performance Metrics Real-Time Monitoring Remote Monitoring & Management Single Sign On Third-Party Integrations User Management Widgets ## Uptrends Integrations PagerDuty Integration rated undefined from -1 review Slack Integration rated undefined from -1 review ## Uptrends User Reviews Overall Rating 4.7 Ratings Breakdown 5 80% 4 14% 3 1% 2 1% 1 4% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.7 Functionality 4.5 BH Bryan H. Verified reviewer Marketing and Advertising 201-500 employees Used daily for less than 6 months Review source Reviewed August 2020 Uptrends is the website tracking tool you need! 5 Love uptrends. Don't know how we got along so long without it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up. Cons: Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help. Read More JH Jeff H. Verified reviewer Electrical/ Electronic Manufacturing 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2024 Site monitoring for hosted environments 5 overall a very positive experience and I would implement it again. It's been instrumental in monitoring of commercial sites Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: easy to setup. reasonable prices. very good support Cons: The sales people used to be aggressive. Not really in a negative way, but regularly trying to sell more. That's changed since the acquisition. Reasons for choosing Uptrends for sites that are hosted by a third party and clients don't have access to infrastructure like sql, CDN (service worker), IIS, etc. a JS based tool is all you can use and Uptrends serves that market very well. If you have complete control of your infrastructure, more robust tooling is available - New Relic, DataDog, etc. Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed February 2019 Beware of this Company! 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again. Cons: We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections. Read More DD Derek D. Verified reviewer Sporting Goods 11-50 employees Used daily for more than 2 years Review source Reviewed August 2022 A must for any e-commerce merchant 5 Fantastic. The support team is great, and your product manager will always be in contact with you to let you know of new features or how to get the best out of your account with them. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Real-time user insights and notifications. When your business is open 24/7 it can be hard to step away but if you do step away and an issue arises, Uptrends will notify you immediately. Not only will you receive the notification but it will provide you with plenty of information about what the problem is so you can take quick and appropriate actions to fix it. Cons: Uptrends has constantly evolved since we signed up and have yet to hit a roadblock or limitation for our use. If we had one request, it would be related to the real-time user dashboard. We want to see active users and pageviews in real-time like Google Analytics provides vs. a 5-minute interval Reasons for switching to Uptrends A more robust feature set and support. Read More NR Nate R. Verified reviewer Utilities 51-200 employees Used daily for less than 12 months Review source Reviewed September 2022 More than an uptime monitor 5 10/10 - great experience from onboarding to support. If anything, our internal team was not prepared to engage at the same level and we were the drag on getting the most out of Uptrends. Great value for money. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Other than the ease of implementation, the "hands on" nature of the customer success team, literally implementing monitors for us, showing us how to do it (vs pointing us to documentation), and even above that, proactively notifying us when a monitor needs to be updated and offering to make those updates for us. Wow! Cons: Hard to really say a true "con", but there were a ton of features we have not even used yet which are included in our subscription. I would maybe like the ability to customize the uptime chart a little more. Since our software deployments do not always happen within the same window, I would like a capability to sort of programmatically pause the monitor (at the start of a deployment, for example) and then reinstate so that customer-facing uptime charts show green or a planned outage vs. downtime. Read More SA Svetlana A. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2022 The great tool to easy monitoring 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: — We enjoy the API that helps our main monitoring system (Zabbix) trough integrations, — we like the coolest technical support who always helps us to solve our different issues and answers for different questions, we always feel the real support here, — it's the most powerful tool for GEO-distributed and independent outside monitoring of availability of our services, — it's very easy to control multi-user access and to do mass updates with templates or API. Cons: Of course we desire if there were more servers located in our country and some other countries, it could make our monitoring more sensitive :) Read More RD Raj D. Verified reviewer Higher Education 1001-5000 employees Used daily for more than 2 years Review source Reviewed February 2022 Convenient 5 We were able to remotely monitor transactions (simulated user interactions) with key services, from multiple locations around the UK and EU with ease. I tested around 50 solutions and Uptrends came out in the top 3, winning through price and features. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It is very easy to record transactions. Uptrends configure the transactions. We find SAS, and also on-prem services often change during upgrades. We just log a call with uptrends and pretty soon after they have updated the transaction and monitoring is working again. Azure authentication and creating a large number of users was straightforward. Varied alerting options, groups, and high degrees of customisation work well for us. The information from errors available can include screenshots, traceroutes and waterfalls. It helps diagnose problems and is quite usefull. Cons: Cost. If this was cheaper we would have monitored far more of our services remotely through uptrends. Currently, we are limited to just key services. Read More AB Andy B. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed December 2022 Uptrends Continues to Shine 5 We love the product, and trust it across our portfolio. It's clear and intuitive to use for the most part and the support team are first rate if you ever need to engage with them. Really happy we moved to Uptrends Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to use, and customise and you can get up and running with a basic monitor really quickly. Support are excellent in assisting you get the most out of the product too, and have proved really useful when exploring the more complex monitor and journey tracking that is available Cons: Don't like the new UI, but honestly, it's just a case of getting used to it. I wouldn't not recommend the product because of this. Reasons for choosing Uptrends Another area of our company were using it and recommended it to us Reasons for switching to Uptrends It was overly complex and difficult to administer Read More Cam B. Verified reviewer Retail 51-200 employees Used monthly for less than 2 years Review source Reviewed December 2023 Beware of 12 month contract with 90 day termination notice 1 The worst SAS contract I have every seen for a moderately useful product. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 3 Functionality Pros: Their monitoring is fine. They were helpful in getting us set up. Cons: Buyer Beware: when signing up, you are agreeing to a 12 month contract with a 90 day termination notice. If you complain about this, their customer "service" will send you a screen shot of the contract with these terms highlighted. The 12 month term is not mentioned on the website. They aren't offering annual pricing with a discount vs monthly pricing. Nope, you're just signing up for 12 months with a 90 day out. Read More VR Verified Reviewer Computer Software 11-50 employees Used other for less than 12 months Review source Reviewed October 2019 Acceptable functionality, scammy business practices 2 Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: It does its job of monitoring, albeit with a clunky 90s-era interface. Cons: First, their UI makes it impossible to downgrade plans . You can only upgrade. Nice. Then, their "month to month" billing is a scam. In the fine print, you have to give them 3 months' notice (!) Who does that... And they conveniently interpreted "3 months" as "4 more payments". I.e., I cancelled in mid-June, and I'm charged at the end of June, the end of July, the end of August, and the end of September. Great! Then... they don't stop charging your card even after the ridiculous 3 months have passed ... \*Another\* charge comes in at the end of October. Don't fall for it like we did... Use something else like dotcom-monitor.com (which is recommended in Google Page Speed docs) -- just anything else than these guys. Read More Showing 1 - 10 of 107 Reviews [See All Reviews](https://www.softwareadvice.com/website-monitoring/uptrends-profile/reviews/) ## Uptrends Popular Comparisons [Site24x7 vs Uptrends](https://www.softwareadvice.com/cloud-management/site24x7-profile/vs/uptrends/)[Uptimerobot vs Uptrends](https://www.softwareadvice.com/website-monitoring/uptimerobot-profile/vs/uptrends/)[Oh Dear vs Uptrends](https://www.softwareadvice.com/compare/66769-uptrends/vs/466089-Oh-Dear/)[Screpy vs Uptrends](https://www.softwareadvice.com/website-optimization/screpy-profile/vs/uptrends/)[Google Alerts vs Uptrends](https://www.softwareadvice.com/website-monitoring/google-alerts-profile/vs/uptrends/)[SiteGuru vs Uptrends](https://www.softwareadvice.com/website-monitoring/siteguru-profile/vs/uptrends/)[Datadog vs Uptrends](https://www.softwareadvice.com/bi/datadog-profile/vs/uptrends/)[Uptime.com vs Uptrends](https://www.softwareadvice.com/network-monitoring/uptime-profile/vs/uptrends/)[Dotcom-Monitor vs Uptrends](https://www.softwareadvice.com/database-monitoring/dotcom-monitor-profile/vs/uptrends/) [Compare All Alternatives](https://www.softwareadvice.com/website-monitoring/uptrends-profile/alternatives/) ## See what companies are saying about Software Advice