About Uptrends

Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network performance. Key features include multi-browser monitoring, checkpoint monitoring, real-time alerts, a transaction recorder and mobile apps.

Uptrends offers website monitoring functionality that lets administrators keep track of website uptime and performance in real time. A dashboard can be used to monitor live performance indicators and run root-cause analysis for any issue that occurs.

In addition, Uptrends can also be used to monitor the performance of integrated web applications like shopping carts, login pages, forms, payment screens and more. The solution identifies...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

13 Reviews of Uptrends

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(0)

0

3 stars

(0)

0

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

August 2020

Bryan from Leadpoint

Verified Reviewer

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Uptrends is the website tracking tool you need!

Love uptrends. Don't know how we got along so long without it.

Pros

The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.

Cons

Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.

September 2020

Mike from ITS Group, Inc

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Excellent Product for Pinpointing Issues

Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions.

Pros

We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great.

Cons

We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue.

Reasons for Choosing Uptrends

Better price than the more expensive alternatives and better features than the less expensive alternatives.

February 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

February 2019

Beware of this Company!

Pros

It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.

Cons

We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.

April 2020

Michelle from Donnelley Financial LLC

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Excellent customer service

Uptrends is willing to negotiate and stand behind their product to put their customers first.

Pros

Visibility into your complete infrastructure, cloud & on premises

Cons

nothing i didn't like so I'm not sure what else i need to write

Reasons for Choosing Uptrends

Customer service

June 2021

Keith from EarthRes Group Inc.

Company Size: 51-200 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Uptrends Infra monitoring

The product alerts if there is an issue. Reporting features has help in showing ROI. Realtime alerts give me a piece of mind knowing that the network is constantly being monitored

Pros

Ease of use, setup/configuring sensors, reporting

Cons

Did not find any reasons not to like the software