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Supported Operating System(s):
Web browser (OS agnostic), Windows 10About Uptrends
Uptrends is a cloud-based website monitoring solution that helps businesses of all sizes and kinds to monitor their websites, servers, APIs and network performance. Key features include multi-browser monitoring, checkpoint monitoring, real-time alerts, a transaction recorder and mobile apps.
Uptrends offers website monitoring functionality that lets administrators keep track of website uptime and performance in real time. A dashboard can be used to monitor live performance indicators and run root-cause analysis for any issue that occurs.
In addition, Uptrends can also be used to monitor the performance of integrated web applications like shopping carts, login pages, forms, payment screens and more. The solution identifies...
13 Reviews of Uptrends
Average User Ratings
Overall
4.15 / 5 stars
Ease-of-use
4.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2020
Bryan from Leadpoint
Verified Reviewer
Company Size: 201-500 employees
Industry: Marketing and Advertising
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2020
Uptrends is the website tracking tool you need!
Love uptrends. Don't know how we got along so long without it.
Pros
The ability to within 10minutes setup tracking on our sites as been a life saver. We were always gettign complaints of our site being down and our team never could figure out why or by the time they looked it was back up.
Cons
Pricing is definitely enterprise level, they charge on a per credit basis. The learning curve is medium level difficulty maybe some better videos as an intro FAQ could help.
September 2020
Mike from ITS Group, Inc
Company Size: 2-10 employees
Industry: Information Technology and Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
September 2020
Excellent Product for Pinpointing Issues
Great customer support. They reach out regularly to make sure we are happy. Good communicators, flexible business solutions.
Pros
We love the ability to instantly prove where problems are with connectivity. The feature of monitoring from multiple checkpoints is invaluable to isolating network issues. The auto traceroute, log retention, reporting and integration with other tools is great.
Cons
We would have liked the ability to import our monitoring targets from CSV or some other automated method. Minor issue.
Reasons for Choosing Uptrends
Better price than the more expensive alternatives and better features than the less expensive alternatives.
February 2019
Anonymous
Verified Reviewer
Company Size: 11-50 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
February 2019
Beware of this Company!
Pros
It pinged our web site every 5 minutes, and it was easy to use, but i'll never use it again.
Cons
We used this service for several years, and were never set up on Auto-Pay. My boss paid it using a credit card each year. Then she left, and when the rep couldn't get in touch with her, he switched our account to Auto Pay. If you're on Auto Pay, and you don't cancel within 90 days, they charge you for the whole year. I tried to dispute it, even messaged the reps boss and she didn't reply. They just sent us to collections.
April 2020
Michelle from Donnelley Financial LLC
Company Size: 1,001-5,000 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2020
Excellent customer service
Uptrends is willing to negotiate and stand behind their product to put their customers first.
Pros
Visibility into your complete infrastructure, cloud & on premises
Cons
nothing i didn't like so I'm not sure what else i need to write
Reasons for Choosing Uptrends
Customer service
June 2021
Keith from EarthRes Group Inc.
Company Size: 51-200 employees
Industry: Mining & Metals
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
June 2021
Uptrends Infra monitoring
The product alerts if there is an issue. Reporting features has help in showing ROI. Realtime alerts give me a piece of mind knowing that the network is constantly being monitored
Pros
Ease of use, setup/configuring sensors, reporting
Cons
Did not find any reasons not to like the software
