# WhatsUp Gold Software Reviews, Demo & Pricing - 2026

> Review of WhatsUp Gold Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile

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WhatsUp Gold

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Overview

[Reviews](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/)[Alternatives](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/alternatives/)

# WhatsUp Gold 2026: Benefits, Features & Pricing

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

WhatsUp Gold

4.5

[(227)](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/)

Pricing

Starting at $1,169.00 per year

Top Alternatives

### About WhatsUp Gold

Progress WhatsUp Gold is the Network Monitoring Software that allows you to track performance information for network devices, servers, storage, and wireless - whether in the cloud or on-premises. Expand your management tool kit by adding proactive monitoring for network traffic, applications, virtual environments, and device configurations all through the same intuitive interface. Automatically discover and map your entire network and use customized dashboards to get the information you need to streamline

## WhatsUp Gold User Interface

## Popular WhatsUp Gold Alternatives

Main Product

WhatsUp Gold

4.5

[(227)](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/)

Ratings Breakdown

-   4.21Ease of use
-   4.33Value for money
-   4.44Customer support
-   4.40Functionality

Pricing

Starting at $1169.00 per year

Alternative Product

[ManageEngine OpManager](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/)

4.5

[(291)](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.63Value for money
-   4.54Customer support
-   4.59Functionality

Pricing

Starting at $95.00 per year

Alternative Product

[Site24x7](https://www.softwareadvice.com/cloud-management/site24x7-profile/)

4.7

[(351)](https://www.softwareadvice.com/cloud-management/site24x7-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.48Value for money
-   4.49Customer support
-   4.61Functionality

Pricing

Starting at $10.00 per month

Alternative Product

[ManageEngine NetFlow Analyzer](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/)

4.4

[(89)](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.82Value for money
-   4.71Customer support
-   4.65Functionality

Pricing

Starting at $245.00 one time

Alternative Product

[ManageEngine OpUtils](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/)

4.4

[(129)](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.65Value for money
-   4.62Customer support
-   4.54Functionality

Pricing

Starting at $138.00 per year

Alternative Product

[ManageEngine OpManager MSP](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/)

4.4

[(72)](https://www.softwareadvice.com/network-management/manageengine-opmanager-msp-profile/#reviews)

Ratings Breakdown

-   4.57Ease of use
-   4.76Value for money
-   4.73Customer support
-   4.68Functionality

Pricing

Available upon request

## WhatsUp Gold Pricing and Plans

Starting price: $1,169.00 per year

Free Trial

Free Version

Business

$1,169.00

per year

Plan includes:

-   Monitor up to 1,000 devices
-   Single installation of WhatsUp Gold
-   Standard Monitoring Capabilities

Enterprise

$1,949.00

per year

Plan includes:

-   Monitor up to 50k devices
-   Up to 2 installations of WhatsUp Gold
-   Advanced reporting & monitoring
-   Internet Connection Monitoring
-   Log Management

Enterprise Plus

$3,299.00

per year

Plan includes:

-   25000 Devices Per Instance
-   Configuration Management
-   Network Traffic Analysis
-   Up to 4 Installations of WhatsUp Gold

Enterprise Scale

Pricing available upon request

Plan includes:

-   Monitor 100k+ device
-   Customise the number of Whatup Gold installs

Premium-Perpetual

$4,625.00

Plan includes:

-   Automatic Discovery
-   Topology Mapping
-   Availability & Status Monitoring
-   Performance Monitoring
-   Alerting & Reporting

Total Plus-Perpetual

$13,125.00

Plan includes:

-   Configuration Management
-   Network Traffic Analysis
-   Log Management
-   Virtual Monitoring
-   Application Monitoring
-   Scalability Pollers

## WhatsUp Gold Features

-   Popular features found in Network Monitoring
    
    Bandwidth Monitoring
    
    Baseline Manager
    
    Data Visualization
    
    Device Auto Discovery
    
    Incident Management
    
    IP Address Monitoring
    
    Network Analysis
    
    Patch Management
    
    Real-Time Data
    
    Simple Network Management Protocol (SNMP)
    
    Threshold Alerts
    
    Uptime Reporting
    
-   More features of WhatsUp Gold
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Application Management
    
    Color Codes/Icons
    
    Compliance Tracking
    
    Configuration Management
    
    CPU Monitoring
    
    Credential Management
    
    Customizable Dashboard
    
    Customizable Reports
    
    Dashboard
    
    Diagnostic Tools
    
    Email Alerts
    
    Email Monitoring
    
    Event Logs
    
    For MSPs
    
    For Websites
    
    Hierarchical Mapping
    
    IT Asset Management
    
    Location-Based Mapping
    
    Map Exporting
    
    Mobile Access
    
    Monitoring
    
    Network Mapping
    
    Network Monitoring
    
    Network Resource Management
    
    On-Demand Mapping
    
    Performance Metrics
    
    Performance Monitoring
    
    Policy Management
    
    Real-time Alerts
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Remote Access/Control
    
    Remote Monitoring & Management
    
    Reporting/Analytics
    
    Resource Management
    
    Root Cause Analysis
    
    Scheduling
    
    Self-Updating Maps
    
    Server Monitoring
    
    Service Level Agreement (SLA) Management
    
    Troubleshooting
    
    Virtual Machine Monitoring
    
    Web Traffic Reporting
    

## WhatsUp Gold User Reviews

Overall Rating

4.5

Ratings Breakdown

5

54%

4

40%

3

5%

2

1%

1

0%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

4.4

Functionality

4.4

Dustin R.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

WhatsUpGold is a great tool for monitoring the status of your network.

5

We mainly benefit from the alerts system that will notify all specified employees via text/email whenever a part of our network goes down. Typically we will know something is down before our users even notice the problem.

Ratings Breakdown

4

Ease of use

5

Customer support

5

Functionality

Pros:

The alerts are where WhatsUpGold really shines. They are all fully customizable and once they're setup to your specifications they work like a dream. A majority of the time we will know when something on the network goes down before our users even notice the problem!

Cons:

This product can do so many different things it becomes a little overwhelming. Once alerts are setup they work great, but the configuration process can get pretty confusing if you haven't done it before. Online training videos on how to configure certain features would be a great tool.

Vendor Response

Hi and thanks so much for the kind words! We¿re delighted that you¿re enjoying WhatsUp Gold and we love hearing about how you¿re using it. Please note that we do have a number of videos on Youtube that go into detail on our most recent release WhatsUp Gold 2018 as well as a Quick Tips series of how-to videos here: https://www.youtube.com/channel/UCS2lCWFrs4paSSNpe1JnTnQ If you have further questions about using WhatsUp Gold please feel free to contact us directly or visit our online Community at commmunity.ipswitch.com for more help. Thanks again for using WhatsUp Gold.

Replied June 2018

Read More

DS

Dorian S.

Verified reviewer

Utilities

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2020

Great program for monitoring and maintaining your IT infrastructure

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Basic installation and configuration of WUG is very easy. Out of the box, there are many monitors that can be set up without a large amount of experience. The titles and tooltips make setting up the initial software package very simple.

Cons:

Adding non-default alerts seem to be a little more difficult than should be.

Reasons for switching to WhatsUp Gold

Value vs cost. Features were more extensive and ease of use was greater.

Read More

WH

Walter H.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for more than 2 years

Reviewed May 2022

What's Up Gold - could be better!

2

We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional.

Ratings Breakdown

4

Ease of use

3

Value for money

1

Customer support

2

Functionality

Pros:

The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure.

Cons:

Support needs vast improvements. Documentation could be better. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. We've since replaced What's Up Gold for the netflow and syslog functions with other products and are considering replacing the product completely.

Read More

CL

Craig L.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Reviewed November 2020

Easy to configure, customize and implement

4

Wonderful product and reasonably priced compared to other commercial solutions.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Ability to setup proactive alerts based upon custom application monitors, to provide notification to key support individuals of critical process failures.

Cons:

Web interface can sometimes be slow and/or require clearing cache and refreshing.

Reasons for choosing WhatsUp Gold

Licensing costs, developer's familiarity with monitor customization process.

Read More

SB

Steve B.

Verified reviewer

Banking

201-500 employees

Used daily for less than 12 months

Reviewed February 2021

Provides Well Rounded View

5

We are currently enjoying the benefits of using WUG.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Scanning ping-able assets to monitor for status, uptime, performance is extremely helpful to the IT team and allows us to be proactive instead of reactive.

Cons:

I would like to see or learn how I can more easily configure multiple assets with performance, active, and passive monitors.

Reasons for choosing WhatsUp Gold

WUG provided me with basic needs and requirements and as I continued learning about the product, I found that there are so many options and information gathered that WUG provides.

Read More

HL

Henry L.

Verified reviewer

Cosmetics

501-1000 employees

Used daily for less than 2 years

Reviewed November 2020

I like the products!

4

Overall products is good but it needs more easy configurations for basic setting.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

I could view all device status in simple network map

Cons:

It is hard to update the changed info. Also too hard to manage notifications.

Reasons for choosing WhatsUp Gold

We have PRTG for network and purchased WhatsUp Gold for servers

Read More

Umair Ali K.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Lightweight NMS

4

it is a very user friendly and lightweight software and does not put load on the system however it is best suited for small businesses where number of monitoring nodes are less than 100.

Ratings Breakdown

4

Ease of use

5

Value for money

4

Customer support

3

Functionality

Pros:

it is simple and easy to setup. the graphical interface is user friendly and most of the options are easy to locate. adding and removing any device is fairly simple. the built in monitoring maps is a very convenient feature.

Cons:

it starts to hang and crash when large number of devices are added to it for monitoring. so it is not suited for medium or large enterprises with more than 100 nodes for monitoring.

Read More

Yollanda G.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2021

Whatsup gold

3

it has ease of access and can play around it in hiding other chats and messages

Ratings Breakdown

3

Ease of use

4

Value for money

2

Customer support

4

Functionality

Pros:

It has more features than the normal whatsapp, thus making it more fun to play around with and explore other options that suit individual need

Cons:

number of bugs and unending ads and pop up either up or down part of the application, which can be annoying and disturbing

Reasons for choosing WhatsUp Gold

exploring

Reasons for switching to WhatsUp Gold

like to explore application use

Read More

SK

Sara K.

Verified reviewer

Construction

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2022

powerfull app

4

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

my experience has been great it's very powerfull for network monitoring

Cons:

it's a little bit expensive and there is no free premium version

Read More

DW

Diana W.

Verified reviewer

Higher Education

Used unspecified for less than 2 years

Review source

Reviewed September 2015

For Monitoring my environment, I like knowing What's Up

5

When you have a lot of servers and a lot of websites and your college administrators are demanding that they be up 95% of the time or better, you need a good monitoring tool. What's Up Gold is the best tool I've found out there, bar none.

Ratings Breakdown

3

Ease of use

4

Value for money

4

Customer support

Pros:

It is completely customizable. Even the landing page can be customized to display your environment in the way that you want to see it. Alerts can be taken from the library and/or customized for your needs. A graphic display of your environment with color-coded conditions is useful for a quick visual look at your environment, and I have it running on one of my system monitors all the time. Email alerts, text messages - all customizable.

Cons:

Like any large-scale program, it can be difficult to learn and I recommend attending training to get the most out of the product, which is an additional cost. And the product isn't cheap to begin with. Just looking at the initial screens can be very intimidating.

Read More

Showing 1 - 10 of 227 Reviews

[See All Reviews](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/reviews/)

## WhatsUp Gold Popular Comparisons

[ManageEngine OpManager vs WhatsUp Gold](https://www.softwareadvice.com/it-management/manageengine-opmanager-profile/vs/whatsup-gold/)[Site24x7 vs WhatsUp Gold](https://www.softwareadvice.com/cloud-management/site24x7-profile/vs/whatsup-gold/)[PRTG vs WhatsUp Gold](https://www.softwareadvice.com/server-monitoring/prtg-network-monitor-profile/vs/whatsup-gold/)[ManageEngine NetFlow Analyzer vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/manageengine-netflow-analyzer-profile/vs/whatsup-gold/)[ManageEngine OpUtils vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/manageengine-oputils-profile/vs/whatsup-gold/)[Zabbix vs WhatsUp Gold](https://www.softwareadvice.com/website-monitoring/whatsup-gold-profile/vs/zabbix/)[Domotz vs WhatsUp Gold](https://www.softwareadvice.com/it-management/domotz-pro-profile/vs/whatsup-gold/)[Dynatrace vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/vs/whatsup-gold/)[NinjaOne vs WhatsUp Gold](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/whatsup-gold/)[Auvik vs WhatsUp Gold](https://www.softwareadvice.com/observability/auvik-profile/vs/whatsup-gold/)[Datadog vs WhatsUp Gold](https://www.softwareadvice.com/bi/datadog-profile/vs/whatsup-gold/)[LogicMonitor vs WhatsUp Gold](https://www.softwareadvice.com/network-monitoring/logicmonitor-profile/vs/whatsup-gold/)

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