--- title: "Chartbeat Software Reviews, Demo & Pricing - 2026" description: "Review of Chartbeat Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/website-optimization/chartbeat-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Web Analytics Software](https://www.softwareadvice.com/web-analytics/) / Chartbeat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/website-optimization/chartbeat-profile/alternatives/) # Chartbeat Review Custom quote Free trial 1 plan Wondering if Chartbeat is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Chartbeat 4.8 [(17)](https://www.softwareadvice.com/website-optimization/chartbeat-profile/#reviews) Pricing Pricing available upon request ### About Chartbeat Chartbeat is a suite of content analytics tools for online publishing teams across the globe. It is designed to improve audience engagement and loyalty by helping teams make informed editorial decisions. To easily pull traffic data into Chartbeat, it can be integrated with Facebook Instant Articles, Google, AMP, and other apps. Chartbeat provides multiple types of dashboards to break down audience data. With the real-time dashboard, teams can filter by location, traffic source, device type, and more. The historical dashboard can be used to evaluate content performance, KPIs, and trends over time. Chartbeat's video dashboard shows how viewers interact with video content. Additionally, teams can access optimization tools, including a heads up display, headline testing, and image testing. Pricing information is provided by Chartbeat. Support is available via an online help center, documentation, and other resources. Wondering if Chartbeat is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. ## Chartbeat User Interface ## Popular Chartbeat Alternatives Main Product Chartbeat 4.8 [(17)](https://www.softwareadvice.com/website-optimization/chartbeat-profile/#reviews) Ratings Breakdown - 4.71Ease of use - 4.55Value for money - 4.64Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Mida](https://www.softwareadvice.com/ab-testing/mida-so-profile/) 4.6 [(51)](https://www.softwareadvice.com/ab-testing/mida-so-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.51Value for money - 4.54Customer support - 4.37Functionality Pricing Starting at $399.00 per month Get Price Alternative Product [ConvertCart](https://www.softwareadvice.com/web-analytics/convertcart-profile/) 4.8 [(45)](https://www.softwareadvice.com/web-analytics/convertcart-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.80Value for money - 4.91Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [Croct](https://www.softwareadvice.com/product/514707-Croct/) 4.9 [(13)](https://www.softwareadvice.com/product/514707-Croct/#reviews) Ratings Breakdown - 4.69Ease of use - 4.54Value for money - 5.0Customer support - 4.77Functionality Pricing Available upon request Get Price Alternative Product [Instapage](https://www.softwareadvice.com/website-builder/instapage-profile/) 4.5 [(365)](https://www.softwareadvice.com/website-builder/instapage-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.03Value for money - 4.32Customer support - 4.25Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Echobox](https://www.softwareadvice.com/ab-testing/echobox-profile/) 4.7 [(100)](https://www.softwareadvice.com/ab-testing/echobox-profile/reviews/) Ratings Breakdown - 4.80Ease of use - 4.66Value for money - 4.74Customer support - 4.67Functionality Pricing Available upon request Get Price ## Chartbeat Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Chartbeat Features - Popular features found in Web Analytics Campaign Management Goal Setting/Tracking Heatmaps Keyword Tracking Pageview Tracking Referral Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Web Traffic Reporting - More features of Chartbeat A/B Testing Activity Dashboard API Benchmarking Collaboration Tools Content Publishing Options Conversion Tracking Customizable Reports Dashboard Data Visualization Engagement Tracking Key Performance Indicators Multiple Site Management Performance Metrics Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reporting/Analytics Reporting & Statistics Search/Filter Self-service Analytics Self Service Data Preparation SEO Management Third-Party Integrations Trend Analysis Trend/Problem Indicators Video Support Visual Analytics Website Analytics Website Management ## Chartbeat Integrations Slack Integration rated undefined from -1 review Brightcove Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review ## Chartbeat User Reviews ## Chartbeat customer ratings - Overall rating: 4.8/5 - Total reviews: 17 ### Rating distribution - 5 stars: 14 reviews (82%) - 4 stars: 3 reviews (18%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- Have you used Chartbeat and would like to share your experience with others? ### Best real-time Web Analytics period - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles. #### Cons I can't find much to complain about. It's a bit costly and some of our teams can't afford it. #### Reasons for choosing Chartbeat Ease of use. Better customizations. --- ### Chartbeat Review - Overall rating: 5/5 - Reviewer: Steven H. - Verified reviewer: Yes - Industry: Newspapers - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Chartbeat exclusively to track engagement and optimise real-time user experience since I began my current role six years ago. Having used a different company's software in a previous job I can say with certainty that Chartbeat's ease of use and customer support is far, far superior. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros While it took me a little while to get to familiar with, I now find the historical dashboard particularly invaluable for comparing the performance of content from different site categories over time. In my industry, headline testing is very important, and Chartbeat's tool for this makes the process very easy, as does the heads-up display function. #### Cons No real complaints. The interface can sometimes appear quite "busy", at times so perhaps there is scope for this to be streamlined somewhat. --- ### Easy, powerful A/B testing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I love how easy it's been to integrate this into our website and use it to do a/b testing on pieces even after they're published. The testing widget is very intuitive and supports a large number of variants. #### Cons It'd be amazing if we could eliminate CERTAIN variants while they're testing without canceling the entire test. That way the remaining, stronger variants can finish faster. Adding variants mid-test could be nice too potentially but is probably a lot trickier to do/get good results for. --- ### Chartbeat in the news - Overall rating: 5/5 - Reviewer: William S. - Verified reviewer: Yes - Industry: Online Media - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Analytics on where traffic is coming from and how much. It's helpful to see that a story is gaining traction to know to get a video in there before it airs on TV. The ability to look at other news stations in our company across the state, region and even the country is a great asset to fin trending topics. #### Cons Not much to say here. It does however seem that when there are multiple authors on a story/post, Chartbeat doesn't factor them into the individual's overall views. Nothing major, just a bit of a nuisance some days. #### Reasons for choosing Chartbeat I'm not sure. After being hired, I was shown the basic Chartbeat and about a year later we upgraded and it's been a solid platform with benefits that have far outweighed the cost. --- ### Chartbeat beats ahead of Google Analytics - Overall rating: 5/5 - Reviewer: Cameron M. - Verified reviewer: Yes - Industry: Sports - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This overall experience with Chartbeat has taken us off Google Analytics (not completely but close). #### Ratings breakdown - Ease of use: 5/5 - Functionality: 3/5 #### Pros The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has #### Cons The understanding of the differences to Google Analytics was difficult at first but the description and new FAQ answers helped assist that – nothing I don't like! --- ### Chartbeat critical to digital success - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 5001-10000 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very positive overall experience and we can adapt nimbly thanks to real-time analysis #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Easy to use and integrate among the team #### Cons I find the archival features a little difficult to get to grips with, whereas current content is simpler to harness --- ### So easy a sheep could use it - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's user-friendly, easy to navigate and the data I need is very simple to see/access throughout the day. #### Cons I can't go back and track how one particular item did on our site. --- ### Real-Time Analytics - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love how Chartbeat provides real-time analytics. It helps me understand my audience's behavior instantly, allowing me to make quick content decisions. #### Cons The downside is that the interface can be overwhelming at first and requires some time to get used to. --- ### Chartbeat is an essential tool for any digital publisher - Overall rating: 5/5 - Reviewer: John C. - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chartbeat is extremely easy to deploy, reliable and frankly indispensable. And the smartphone app is killer. #### Cons The number and type of alerts I can set are limited, so I would like to have more options for alerting me to various trends. --- ### Essential resource for digital reporters - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Broadcast Media - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a digital reporter, Chartbeat is an essential part of my daily workflow. I use it to check the engagement on my stories from the day before, to test multiple headline options, and to see how my posts fare over the course of the day. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Daily reports with statistics on engagement on all of my articles; real-time statistical tracking; headline testing; #### Cons The search capabilities for past data could be a little more user-friendly --- Showing 1 - 10 of 17 Reviews Load More Reviews ## Other Top Recommended Web Analytics Software [AgencyAnalytics](https://www.softwareadvice.com/web-analytics/agency-analytics-profile/) **4.8** (116) Recently recommended **2** times [Google Analytics 360](https://www.softwareadvice.com/bi/google-analytics-profile/) **4.7** (8101) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3801) Recently recommended **0** times [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.6** (3417) Recently recommended **0** times Stuck Between Options? 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