Overall experience was okay, but often frustrating.

Cloudflare slowed down my sites and caused problems.

Also it has some free tools/apps which you can integrate them inside your website without uploading or pasting files & codes.

It is an amazing tool I would recommend to everyone working on websites who needs a good cache system.

Sometimes I come across websites that use Cloudflare, and when I see this error, it brings back bad memories.

Both work wonders in improving your website speed, which Google rewards with better positioning, and customers reward with longer retention. The best part - basic features are free to use.

A quality Content Delivery Network CDN at super affordable prices.

Overall, my favorite feature are the email alerts for when a domain's nameservers no longer point to Cloudflare. That allows us to provide invaluable customer service for our own clients.

The analytics in Cloudflare is not satisfying as it does not show data in detail. Traffic records that the Cloudflare supply is very inadequate.

I loved the fact that it was free. I loved the fact that they solved a problem for me with GoDaddy making things super difficult (as they do).

Cloudflare is the CDN I like and use for many websites I own, create or manage. Free or low cost, it is effective and reliable.

Inability to change CDN IPs without removing the domain and adding it again.

I dislike how confusing the pricing is. I wish it was more transparent.

Great WAF, nice bot mitigation and education. Good for cloud-first companies.

Increased security and greater availability, awesome service for personal projects and enterprise products alike.

We found Cloudflare to be the best, in terms of ease of setup, zero cost and realized almost instant improvement in page load times.

Adds quality to website responsiveness. Great and responsive customer support.

This is a very basic and necessary feature. To upload custom SSL you need to purchase an enterprise plan with a $200/month rental, which is quite costly.

Hotjar has an amazing feature which allows to record user behavior. It is extremely useful to understand how users are interacting with your product.

The biggest downside is that I am unable to use the heatmap functionality for the email signup popup that is located on the site.

Good tool at an affordable price to understand how consumers engage and behave.

It is very easy to integrate using google manager or directly paste the code. One of the best thing in HotJar is Heatmaps it shows me which part of my website are working well.

Really cool tool to help you evaluate where users go when on your site. The software is intuitive and has nice reporting.

The learning curve is basically flat. The product is cheap and has a great free version.

Easy to use and implement on website. Quite good integration system on website.

Hotjar is a great tool to track user behavior on your website. I recommend it, for smaller websites the free edition will be perfect.

Hotjar is super easy to install and easy to use. I love the tools that get straight to the point and help you do your job.

Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and  professional customer support.

It's easy to use, and provides me with detailed information on which elements of my site are working 'well' and which are underutilised. The 'video replay' function is the best feature for this.

It's not the easiest to set up but still manageable. That's the only downside I can think of.

Hotjar is easy to use, easy to set up and pulls great data from your website on usability and conversion topics.

It will allow you the opportunity to further analyze the data of google analytics. With so many excellent features this popular tool will help you to do basic and effective research on your website.

HotJar is great for anyone who has a website and offers a paid monthly service and wants to improve the user experience. It's also cheaper than some other services we've used.

Sometimes, when trying to hide the private information of a customer, it went overboard and aggressively hid a lot of information which was part of the app itself and not the customer's data.

Love how easy Hotjar is to use, the features allow you to really gain an insight into what webpages are working and what aren't - allowing you to boost user experience and conversions.

It's tough to think of a disadvantage to HotJar or a problem I have with the software. It tracks critical data.

Maybe as I go alone this whole become more evident as to why the price is what it is but for now, it seems unnecessarily steep.

I was unsatisfied with other Heatmapping and recording software.

Super easy to set up and integrate with practically any website. Data is pulled in right away.

My overall experience with Hotjar has been great. I love the flexibility and easy to use interface.

In my opinion, Hotjar has at least two big problems, first is the limited page height that is set at 1500px and the second one is the disabled feature for cross-domains.

Great and inexpensive tool for improving user experience.

Hotjar helps you understand how your users interact with your website. I work at a SaaS and it has been very helpful in improving our UX/UI and also for customer support related tasks.

Hotjar was saying to me who comes to my website, who reads my website, who wanted to learn, who clicks etc. Hotjar is very good and I love Hotjar for this.

It's very easy to set up and share data with clients. The heatmaps have been super helpful and the recordings are indispensable.

Overall, amazing experience. Recommended to anyone who is into website optimisation, SEO, and technology.

Loved how easy installation was. You just need to remember generating these for each landing page, but otherwise it is so easy to just get the code and install it on your page, it's great.

I don't know how it works, but it just does and it's amazing. Providing great insights in how visitors use our website.

This software is definitely worth the money, it provides an excellent ROI, it's not pricey by any means.

The support team and user interface of Hotjar are first in class.

My overall experience has been great. Hotjar is my go-to tool when it comes improving UX on websites.

US Dollar

Cloudflare is a cloud-based web performance and security tool, which helps firms in the public and private sectors with protection and speed acceleration of websites applications and other internet services against hackers.


Designed for businesses of all sizes, the platform provides solutions for professional websites, portfolios, blogs, small to midsize e-commerce companies, and businesses requiring enterprise-grade security and network performance.


Cloudflare’s comprises mainly of a Content Delivery Network (CDN), which helps boost performance of internet applications and mobile experiences. Internet properties provided by software routes all traffic through its secure global network enabling improved customer engagement. Other services include SQL injection protection, web application firewall, load balancing, Argo smart routing, local storage caching, rocket loader and cross-site scripting. Cloudflare uses Domain Name System Security Extensions (DNSSEC), which ensures the link between website information and web server. Software comes with free version for individuals and monthly subscriptions for professionals.



LongDescription

Web-Application Security

DDoS Protection

Access Controls/Permissions

SSL Security

Threat Response

Firewalls

Encryption

Anomaly/Malware Detection

Alerts/Notifications

Spam Blocker

Reporting/Analytics

Load Balancing

Vulnerability Scanning

Threat Intelligence

Website Analytics

Content Management

Compliance Management

Performance Metrics

Data Security

Video Archiving

Cloud Application Security

Application Management

Diagnostic Tools

Real-Time Monitoring

Endpoint Protection

Activity Monitoring

ML Algorithm Library

Model Training

Data Management

Cloudflare does not charge on the basis of bandwidth usage, instead charges on features. 

Free Plan offers basic performance and security alongside free SSL and analytics.

Pro Plan at $20/month provides advanced performance and security tools including image optimization and a Web Application Firewall.

Business Plan at $200/month includes advanced DDOS Attack protection, dynamic content compression, custom WAF rules, prioritized support and custom SSL certificates.

Enterprise Plans are bespoke to customer requirements with set-up consultation, a dedicated solution Engineer, phone support and multi-user access.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Cloudflare

Live Online

Webinars

Documentation

Videos

Hotjar is an all-in-one digital experience insights platform. It’s all the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Get to know your users at every step of their journey, through interviews, behavioral insights, and frequent feedback. Join one million other websites to get inspired, spot bugs, and make confident improvements with Hotjar.

Combine Hotjar's three products for a complete view of your users' needs:
- Observe: See how people really experience your site so you can improve it with confidence.
- Ask: Discover how your users feel with Feedback & hear from your users with Surveys
- Engage: Automate the recruitment, scheduling, and hosting of moderated user interviews. 

Real Time Analytics

Engagement Tracking

Funnel Analysis

User Research Analysis

Surveys & Feedback

Site Intercept Survey

Text Analysis

Skip Logic

Customizable Reports

Activity Tracking

URL Customization

Session Recording

Customer Segmentation

Templates

Sentiment Analysis

Single Sign On

Video recording/Transcriptions

Behavioral Analytics

Multiple Site Management

NPS Survey Structure

Customizable Fields

Template Management

Data Import/Export

Randomization

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Qualitative Comparative Analysis

Click Tracking

Multi-Channel Communication

User Interaction Tracking

Question Library

Question Branching

Behavior Analytics

Email Reminders

Dynamic Content

Visual Analytics

Activity Dashboard

Reporting & Statistics

Customizable Questions

Data Visualization

Visitor Tracking

Customizable Templates

Visualization

For Mobile

Dashboard

Customer Journey Mapping

For Websites

Customizable Branding

Behavior Tracking

Widgets

Monitoring

Trend Analysis

Feedback Management

Customizable Forms

Screen Activity Recording

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Third-Party Integrations

Survey Builder

Element Analytics

Mobile Survey

Multi-Channel Distribution

Search/Filter

Quantitative Metrics

Usability Testing

Commenting/Notes

Campaign Tracking

Collaboration Tools

Annotations

Web Traffic Reporting

KPI Monitoring

Real-Time Notifications

Video Support

Interactive Reports

Geotargeting

Demographic Data

Conversion Tracking

Issue Tracking

Multi-Language

Real Time Reporting

Usage Tracking/Analytics

Tagging

Moderated Usability Testing

Build your package by picking plans for Hotjar Observe, Ask, and Engage products. Observe helps you visualize user behavior with Heatmaps and see what your users see with Recordings. Ask lets you discover how your users feel with Feedback and hear from your users with Surveys. Engage seamlessly hosts, records, and transcribes your user interviews. Find the right combination of plans for you at hotjar.com/pricing

Cloudflare vs Hotjar

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