All Kinsta Reviews
1-25 of 27 Reviews
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Daniel
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kinsta is one of my favourite partner for WordPress Managed Hosting
My company provides ecommerce as a Service. Before Kinsta, we had to manage the infrastructure all by ourselves. This is costly and very specific, so we choose to move to Kinsta and we never regret it. Kinsta took all our pain and helped us to grow from 20 sites to over 50 with ease.
PROSKinsta provides excellent support. This is my preferred feature. They also provide it in spanish, wich is very important for my not-so-fluent english staff. Beside support, they have a very solid infrastructre, and they know WordPress very well.
CONSPHP Workers are my main cause of troubles, specifically my site's shortage of them. I would love to add more php workers on demand easily.
Reason for choosing Kinsta
Spanish support was the feature that turn the scales.
Reasons for switching to Kinsta
AWS and Google Cloud are big beasts that needs to be tamed. Kinsta does this for us, much better than we use to do it.
Vendor Response
Wow, Daniel, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Thank you for your trust in the platform, we hope you'll be pleased with our services for many more years to come.
Replied November 2021
Jose J
Verified reviewer
Market Research, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Great Managed Platform for WordPress
I believe Kinsta team is doing a great work overall.
PROSKinsta gives a great management system for our WordPress sites, allowing us to focus on creating content and forgetting about backend issues. Great documentation on Kinsta help section.
CONSI think that the only con for certain users is the price. Maybe the price is a little bit high compared to similar platforms. Aside from that, everything is great so far.
Reasons for switching to Kinsta
Kinsta servers in Google Cloud was the reason we switched from.
Vendor Response
Thank you for your review, Jose! We are happy to know we've made it easier for you and that you find Kinsta's Help Center useful. Thanks for spreading the word!
Replied January 2023
Lukas
Pharmaceuticals, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2022
Good, but poor support
Easy, sleek design of the GUI, useful staging feature
CONSThe user support isn't worth the name. Standard responses, permanent handovers, basic excuses, no in depth analysis.
Vendor Response
Hi Lukas! We are sorry to hear you are not satisfied with the experience you've had with support. We have a scope of support that specifies the types of issues we are capable of helping you with. There are other issues where our Support team is happy to provide some expert advice but where our users retain responsibility. We are happy to know you are satisfied with the design and the staging feature!
Replied January 2023
Jerrie
Religious Institutions, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent Service
I changed to Kinsta because I was getting frequent attacks with my previous host. Those problems have disappeared with Kinsta. The only problems I've had was when there was an upgrade. Those problems have been quickly solved with Kinsta support.
PROSI changed to Kinsta after having problems with a previous host. I've been very happy with my choice. The transfer was easy. I've had very few problems. When something arose, the support chat with Kinsta has been excellent. I prefer phone support. However, the 24/7 chat support with Kinsta has worked in every case.
CONSI prefer talking on the phone instead of messaging.
Reasons for switching to Kinsta
Frequent attacks on my websites while with Bluehost.
Vendor Response
This is amazing to read, Jerrie! Thank you for sharing your experience. Sometimes people can be turned off by the lack of phone support, that is why it is crucial that they have access to experiences like yours, where they can read first-hand that our chat support feature actually works. Thank you for providing that insight for others who might be unsure about how to move forward with their hosting choices. And don't forget that we're always here to help whenever you might need it.
Replied November 2021
Oumarou
Verified reviewer
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great reputation, reliable managed Wordpress hosting
What a great experience. If you choose kinsta, your visitors will be proud of you
PROSIf you’re looking for the best managed Wordpress hosting service, Kinsta is what you want. In addition to being lightning fast, they offer a quality service and many free tools: powerful CDN, free ssl and a last generation php
CONSIf you have the money to pay for their services, kinsta is excellent, if not, this may be the only problem with them
Vendor Response
Hi Oumarou! Thank you for the amazing review and for considering us the best-managed WordPress hosting service! We truly appreciate you spreading the word with others.
Replied January 2023
Jose
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Best customer support & quality
Our overall experience is very satisfactory. I'm very passionate about website optimization and performance. Kinsta is, by far, the best managed hosting provider I've tried in this matter. Again, Kinsta's customer support team is the best asset this company has.
PROSEasy, great quality and good performance. It's all you need from a managed hosting provider. Kinsta has it all plus the best customer support team I've ever found.
CONSIt would be awesome to have a buil-in file administrator from the Kinsta dashboard, also te ability to manage FTP users. Disk storage is very limited/expensive.
Reason for choosing Kinsta
Reviews and in-house benchmarks.
Reasons for switching to Kinsta
Performance
Vendor Response
We are so glad to read this, Jose, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary! Here's to uptime and fast sites :)
Replied November 2021
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Strong service with excellent performance
It provides a very strong service and excellent performance, but the high price is an important factor in the customer's decision to use its services
PROS• It relies on Google cloud data centers and the stability rate and service performance is excellent most of the time• It has a special system that provides superior performance for WordPress systems, applications and databases• Technical support is excellent and handles hosting management on behalf of the client• Provides a staging service to test changes before they are published• Free website transfer service
CONS•The prices of its services are clearly high compared to its competitors•There is no domain reservation or free domain submission•The options for services are few•The control panel is simple but uncommon and requires training
Vendor Response
Thank you so much for your kind words! We appreciate it and will pass this along to our team as well.
Replied February 2023
Madeline
Design, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kinsta is Crazy Awesome.
I am IN LOVE WITH KINSTA. I love the ease of use. I love the efficiency. I love the layout of the dashboard. I love that I can update my php whenever needed. I even love the chat box bot. I usually hate those, but the probing questions with clickable links to the knowledge base is always spot on and super informative (and it's all so well designed and pleasing to the eye to look at which motivates me to get even more done). And if I can't figure it out on my own with the knowledge base, there's always a real person who has helped in the chat box and they blow me away EVERY TIME with how quickly they can help and they've never failed me once. Really, Kinsta is a life saver when it comes to hosting for my site. 10/10 would recommend.
CONSHoly hell I don't know if there are any Cons with Kinsta. I know it can get pricey but it's also worth it in the long run for the efficiency and ease of use.
Reasons for switching to Kinsta
The page loading times went so much smoother. I also like that I can manage a lot of my own stuff on Kinsta.
Vendor Response
Madeline, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.
Replied November 2021
Gurghian
E-Learning, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Best solution for wp hosting
Great experince. It is easy to see that they are a customer-centric company.
PROSEasy to use, staging for development, great support
CONSNone. There is nothing I can complain. They do a great job.
Reason for choosing Kinsta
I decided to test Kinsta for a new project and I am so happy that I did not look for alternatives.
Vendor Response
Hi Gurghian! Thank you for your kind words. We hope you'll be happy with our speed and service for many years to come. Teodora, OBO The Kinsta Team
Replied October 2021
Vijay
Verified reviewer
Design, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2021
Google cloud C2 VM makes it 200% faster for wordpress sites
It uses Google Cloud platform compute optimised C2 machines which sky rocketa the speed of accessing wordpress files. -Speed -Security -Simple to use -Good customer support -based on new technology -Timely updates are some of the pros of this fantastic products. Earlier i was not so comfortable before buying but when i started using it then the experience till now is like super smooth heaven
CONSOnce i thought that this should be improved then in very next update that thing was more better than what i thought. This is beauty when some company updates itself for users. Till now no issues.
Vendor Response
Wow, Vijay, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!
Replied November 2021
Didier
Internet, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Excellent hébergeur
Depuis plus de deux années passées chez Kinsta je ne pourrais plus m'en passer, j'ai encore quelques sites (plus beaucoup) hébergés ailleurs et j'ai l'impression de retourner sur un vieux disque dur quand je dois les gérer alors que sur mes sites hébergés chez Kinsta je me sens comme avec un disque dur SSD :D
PROSDe l'amélioration notable des performances de mon site, à l'excellent support très technique et très réactif. Je ne peux que conseiller Kinsta pour l'hébergement WordPress.
CONSIl me faudrait trop de temps pour trouver des inconvénients ;)
Vendor Response
Merci Didier pour ce superbe commentaire ! Nous apprécions vraiment que vous preniez le temps de partager vos impressions et votre expérience de la plateforme avec d'autres personnes. Découvrir les performances de votre site, vos interactions positives avec notre équipe de support et la partie sur le disque dur SSD :D sont la meilleure récompense pour nous. Nous vous remercions de votre confiance au cours des deux dernières années et espérons que vous serez satisfait de nos services pendant de nombreuses années encore. Thank you, Didier, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's performance, your positive interactions with our support team and your SSD hard drive :D are the best reward for us. Thank you for your trust in the last two years, we hope you'll be pleased with our services for many more years to come.
Replied November 2021
Anonymous
1 employee
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2023
Kinsta Hosting Wordpress
Como he comentado antes, si tienes dinero para invertir, usas Wordpress en la nube y gestionado, deseas rapidez, soporte profesional, estabilidad no lo dudes debes pensar en Kinsta.
PROSKinsta ofrece servicios de hosting gestionados súper sencillos basado en la nube. Se encargan de prácticamente todo por ti, la instalación y configuración. Son servidores son rápidos y escalables. Poseen un equipo de soporte para Wordpress muy profesional y rápido. Todo esto está claro que tiene un precio y es más caro que la media como no podía ser de otra forma.
CONSLe precio como hemos comentado antes es más elevado que la media pero ofrecen unas características que si lo necesitas y puedes pagarlo es una buena inversión. Desde luego si vas a invertir en Wordpress gestionado en la nube es una opción a tener en cuenta
Vendor Response
Thank you so much for your kind words! We're so happy to hear that you've enjoyed our hosting and if there's ever anything we can do to make your experience even better, don't hesitate to let us know!
Replied April 2023
Tarek
Online Media, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best WordPress hosting has a price
No matter what, the support is awesome and always helping!
PROSBest WordPress hosting on the market. Easy to use and awesome support!
CONSIt is a bit too expensive, but once you start using it, you don't want to miss Kinsta!
Reasons for switching to Kinsta
Website kept crashing, shared hosting and no chance to get 100% page speed, very bad support
Vendor Response
Hi Tarek, Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.
Replied December 2021
jesper
Printing, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kinsta: Power server and Power support 5 stars
Best server host i has ever been used and with the professionel and nice support you are in good hands.
PROSServer uptime 100% Really professionel support members 24/7 Support
CONSNothing, everything is to perfection ..........................
Reason for choosing Kinsta
People was talking good about Kinsta on social media and i was trying it out and found out that server+support was perfect, i will never switch again.
Reasons for switching to Kinsta
I need a more stable server, with more php workers.
Vendor Response
Thank you, Jesper, for your kind feedback and for choosing Kinsta as your hosting service. We are stoked to have you with us!
Replied November 2021
Randi
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Best Customer Service on Planet
Kinsta has been a reliable service for us for years. Any time we have issues their customer service responds immediately and is knowledgeable and helps tremendously. Seriously impressed with Kinsta.
Vendor Response
Randi, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.
Replied November 2021
Humberto
Online Media, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kinsta provider
I use [SENSITIVE CONTENT] hosting services to host my website. The quality of the hosting (speed and stability) is very good. As I don't have technical training in the area, the service and support help me a lot.
PROSThe support the company offers is perfect
CONSI don't know if it can be called a problem, but the price is not that cheap. Either way the support pays off.
Reasons for switching to Kinsta
My website speed was too slow
Vendor Response
Thank you, Humberto, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's speed and stability improvements is a real joy for our entire team and our support team is especially appreciative of your kind words about them. Thank you for your turst, we hope you'll be pleased with our services for years to come.
Replied November 2021
Chevas
Internet, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2021
Land of Precision, Expert Support, World Class Hosting
Outstanding.
PROSSpeed and security for hosting, ease of use, and just being able to instantly clear the server cache, or access some other needed tool.
CONSThis is pretty minor, and rarely needed, but there's no way to customize nginx rules.
Reason for choosing Kinsta
Kinsta telegraphed a mindset of extreme professional skill. They weren't trying to be "hey we are the cool web people." Instead they were the most serious, the most technically advanced, the most precise hosting option there is.
Reasons for switching to Kinsta
Too many security troubles for 2 people to stay on top of.
Vendor Response
Chevas, thank you so much for your kind review! Reading about your experience of the platform and with support is a real joy for our entire team. Thanks for taking the time to write this, and don't forget that we're always here to help whenever you might need it.
Replied November 2021
Chris
Verified reviewer
Staffing and Recruiting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Great WP Hosting!
Excellent - I highly recommend them for WP hosting!
PROSThey offer an easy to use control panel, blazing fast WordPress hosting. Their technical support is exceptional and I highly recommend them.
CONSnothing. Their ease of use and technical support is excellent.
Reasons for switching to Kinsta
Ease of use and cost.
Vendor Response
Thank you, Chris, for this awesome review! Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.
Replied November 2021
Anonymous
201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2021
Premium hosting solution
Pleasant experience with Kinsta since migrating our sites over nearly 2 years ago. We never miss out on important updates since email notifications are regularly sent to keep users informed of changes. On the instances I've reached out to support, they have been responsive and knowledgeable.
PROSWhile I am not well-versed in web development, Kinsta makes it easy to add and manage sites, view usage statistics and error logs, control DNS settings all from its platform dashboard. It also keeps your sites extremely secure with protection from Cloudflare. I also enjoy their staging site feature that allows you to test plugins or code before pushing it to the live site. Their help and resource section is also informative for providing instructions on how to complete specific tasks.
CONSHave not run into any issues while using Kinsta.
Vendor Response
We are so glad to read this, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!
Replied December 2021
Olga
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
The Best Hosting we ever had!
performance and support, easy access to Admin, Dashboard, Backups and Metrics.
CONSbig difference in plan cots if you need more PHP workers. Currently we have 4 PHP workers for $100/month, in order to increase to 6 PHP workers, we would have to pay at least 3 times more ($300). I wish there was a better plan for just increasing PHP workers (we do not need extra space, more sites, etc, we just need more PHP capabilities).
Reasons for switching to Kinsta
for better performance
Vendor Response
Thank you, Olga! We truly appreciate your kind words. It's great to have you on board.
Replied November 2021
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
Kinsta, te hace la vida más fácil
Ofrece un excelente rendimiento y servicio, pero que también tiene un coste elevado. Si buscas lo mejor para tu sitio web y no te importa pagar un poco más, Kinsta es una buena opción.
PROSVelocidad, seguridad y soporte técnico de Kinsta. Desde que uso Kinsta, mi sitio web carga más rápido, no tengo problemas de seguridad y siempre recibo una respuesta rápida y útil de su equipo de expertos. Además, me encanta que se basen en Google Cloud Platform, que tiene una infraestructura muy potente y confiable.
CONSLo que menos me ha gustado es el precio. Kinsta no es el alojamiento más barato del mercado, y sus planes tienen algunas limitaciones en cuanto al número de visitas, el espacio de disco y el ancho de banda. A veces me gustaría tener más flexibilidad y opciones para ajustar mi plan a mis necesidades.
Graham
Gambling & Casinos, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Kinsta are the real deal
Always excellent, quick, reliable, informative, helpful and honest
PROSIt's not so much about the software, which is excellent, but the support is 110%, and so fast, I never have to wait for than a minute to get a response and all the staff go well betond their range/scope to help me
CONSThere are no dislikes, I do not have any issues or problems with Kinsta
Reason for choosing Kinsta
It was recommended to me
Reasons for switching to Kinsta
Did not my needs and kinsta is easier to use.
Vendor Response
Wow, Graham, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Our support team will be delighted by your kind feedback! We hope you'll be pleased with our services for years to come.
Replied November 2021
Bilal
Business Supplies and Equipment, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2022
A Reliable and Faster Premium Managed WordPress Hosting Provider
Kinsta is a leading, reliable, and faster premium managed WordPress hosting provider in the market.Kinsta uses Google Cloud infrastructure that ensures high availability and faster speed. Additionally, it has 34 global data centers, so you can choose the closest data center to your target market, which is a win-win situation.
CONSThere is no phone support and free professional email accounts.
Vendor Response
Thank you for your review, Bilal! We invest in the best infrastructure and tools available to ensure the best performance for every one of our customers. Thank you for spreading the word!
Replied January 2023
Steve
Accounting, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Great, fast hosting
Kinsta is a great hosting company for WordPress. The site is fast, support is great, and having a staging site is wonderful.
CONSI don't have any complaints about Kinsta.
Antonio
Verified reviewer
Research, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
El mejor hosting
Sin duda alguna he tenido problemas con otros hostings y cierta parte de wocommerce pero muy bien, ayudan con la migración por chat y muy bien todo
CONSNo tengo ninguna queja, tratan a todos los clientes por igual y no te dejan hasta que no solucionan tu problema. Creí que la parte de migrar hacia kinsta iba a tener problemas pero nada de eso, espectacular
Vendor Response
We've got you, Antonio! Thank you for your kind words, and we hope to keep working together for many years.
Replied January 2023