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> Reviews of CustomerHero. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if CustomerHero is a good fit for you!

Source: https://www.softwareadvice.com/website-optimization/startquestion-profile/reviews

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CustomerHero Reviews

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# CustomerHero Reviews

## Reviews Summary

## Overall Rating

4.9

* * *

## Ratings Breakdown

5

(161)

4

(14)

3

(0)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.9

Value for money

4.7

Functionality

4.6

* * *

### Pros

"It's simple to use, you can create widgets that are displayed on your platform as well as full, more formal, surveys that can be sent to users and the support is excellent."

"I like the analysis capabilities it offers, I can collect data very efficiently and generate detailed reports that help me make decisions based on clients or employees."

"I really appreciate that the tool is constantly developing - it has more functions and sample surveys that are ready and can be used for the research we conduct with "one click"."

### Cons

"Some question types are not available on widgets"

"There's nothing else jumping out at me as a weakness."

"It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire."

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CustomerHero Reviews, Pros and Cons - 2026 Software Advice