All Startquestion Reviews
1-25 of 174 Reviews
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Aleksandra
Non-Profit Organization Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Webankieta review
The advantage of the product is a friendly interface and usually intuitive use of its functions. What I like about the webankieta is that you can easily download data. Thanks to the ability to copy questions from other questionnaires and the function of copying questions from word files to program, working with webankieta is simply easy and fast.
CONSWhat I like the least is the limited features I'm about the downloadable report. It would be great to have an impact on the individual components of the report. It was also not very intuitive for me at the beginning how I can change the logo when designing the appearance of the survey questionnaire.
Dagmara
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Intuitive, easy to use, containing all the key functionalities needed in the daily work
My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys.
CONSI miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client.
Andrzej
Telecommunications, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Reasonable tool that does the job
Rankings which allows me to compare NPS score for different data sources.
CONSI have to filter each survey separately.
Jakub
Computer Games, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
On the market scale of such platforms, it believes that the price-quality ratio is appropriate.
Help on your part in case of any problems. The help of your [SENSITIVE CONTENT] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with [SENSITIVE CONTENT]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most.
CONSLack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform.
Marta
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A good tool for creating surveys with great support.
Quick help in case of problems, ease of creating surveys, intuitiveness.
CONSNo more complicated solutions (e.g. more types of filtering by questions, dynamic display of questions instead of new sections, no possibility to easily do multilingual surveys, no possibility to do the same question for several groups, where there is only one answer in the cafeteria) answer with another word.
Beata
Insurance, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2021
A lot of interesting functions and graphically attractive
Many various forms of questions, also in a graphic sense (this makes the respondent not bored) + ease of use
CONSI miss some features, most probably the ability to conditionally display individual questions (and not just pages). That way, even if I only have one question to be conditionally displayed, I have to put it on the next page.
Nina
Insurance, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
A good solution for PZU
Working with the software is easy. The team is very polite and friendly, always helpful.
PROSAlmost unlimited possibility to create different types of questions and survey configurations. Possibility to automate reports. The ability to track results in real time.
CONSSometimes too many possibilities, which the person who commissioned the research knows about. Then as the person introducing the survey I have more work to do.
Reason for choosing Startquestion
We have chosen to Startquestion with regard to the best software functionalities and guaranteed security of data collected on servers. The price for using the software was not higher than that of their competitors.
Agnieszka
Marketing and Advertising, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
A very useful, easy-to-use tool
Multiple options of setting survey. Ease of use.
CONSIt is not possible to bold / color the selected words in the question. In the case of questions with a similar weight and only one variable, such a distinction would greatly help in the quick understanding of the question by the respondent.
Kamil
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Very convenient survey platform
Surveys with conditions. But also surveys that do not look like surveys, but are more gamified.
CONSThe only thing I miss is a more dynamic display of questions on the page. i.e. a situation where someone selects the answer a and an additional question abcd "Developing" immediately appears (I know you can only give a descriptive "explain" now, but here it is about extending this option, explain to other types of questions, not just textbox).
Marcin
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Fantastic tool!
Great experience, I used this tool in my previous job, it helped us a lot, so now I've chosen Startquestion again.
PROSUser-friendly layout of the of the page; intuitive and fast survey-creation; extended analytics.
CONSI wish this tool was for free:) Can't find negatives.
Ewa
Insurance, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2020
Low CES using this software :)
Simple automation of sending regular, daily invitations to surveys. Both the automation process and its' implementation vere tailor-maide to suit our needs.
CONSSome functionalities regarding setting the logic of showing questions in surveys could be further developed, I am convinced that these functionalities will be further developed.
Aleksandra
Food & Beverages, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Possibilities that fully meet our needs
Simplicity and intuitiveness of use. Responsive and helpful support.
CONSWhen we have more projects on the account I miss functionality of grouping them into folders.
Dorota
Medical Devices, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Visually attractive and professional surveys
Invariably, I am very satisfied with the Startquestion tool, it has all the functions I need, it allows me to create transparent, visually attractive and professional surveys. Another advantage is the kind and always helpful support team.
PROSIn addition to the functionalities and visual aesthetics of the surveys, I especially appreciate the ability to download the results in several formats - from an Excel table to a ready report in Power Point.
CONSI did not have the opportunity to come up with an element that would not suit me or irritate me.
Jacek
Insurance, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
I love it
Many years of excellent experience
PROSEasy of use, many types of questions method
CONSQuestions sorting. I have problem to indicate more.
Anna
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
I have been working in it for several years and still satisfied
Creating a survey. Then everything seems clear to me, and the fact that I can see at any time what it will look like from the customer's perspective (draft filling).
CONSI had the biggest problem with changing the order of the questions.
Aleksandra
Banking, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
A very good tool for creating surveys, however, creating reports is not intuitive and user-friendly
It's great that you can show the QR code and it works well on the cells. if you already know how to create surveys.
CONSGenerating reports and their stiffness, i.e. some data cannot be extracted in the selected form
Michal
Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
It's great software
Simplicity of the tool. Ease of development surveys.
CONSI don't like the graphics a bit. It seems a bit outdated to me. But it's probably a matter of taste, and I don't insist. :)
Lukasz
Consumer Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
A very suggestive program for adding questions and managing the survey.
System of reordering questions, possibilities of using ready templates from service.
CONSDownloading reports and filtering the results is a bit problematic.
Magdalena
Information Technology and Services, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Webankieta functions
I like a lot of possibilities to prepare test's questions.
CONSIt's quite difficult for me to draw the appropriate report - it is not intuitive.
Alicja
Higher Education, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2021
A very helpful tool that allows you to apply more complex rules. I also really like the graphical pr
Filtering, quick filters, cross tabs, graphics
CONSLack. Startquestion software is perfect
Karolina
Insurance, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Easy-to-use tool, lots of interesting features.
Simplicity and intuitiveness, it also gives quite a lot of possibilities.
CONSPDFs and individual sheets of filling are generated strangely (overlapping), I often have information at the entrance that someone is using it, and only I have access.
Justyna
Real Estate, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Very good tool
Very good tool, can be partially replaced by forms. The key is to make the reports compatible with .ppt files.
PROSEasy report generation, easy questionnaire creation.
CONSPoor quality of cross tables. You can only download the source files in Excel and perform the analysis.
Agata
Financial Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
my choice
intuitive tool extensive range of functionality advanced options for professional researchers efficient and quick service support
CONSno free option, not even for student research
Michał
Information Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
It fits our needs perfectly
Good data aggregation and readability, very easy to learn.
CONSI did not learn detailed service, it's hard to judge, but at this moment everything is fine.
Janice
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2016
Great product with great service
Startquestion is incredibly easy to use. Great looking surveys and powerful data analytics. Their staff have been very helpful. Highly recommended!
PROSMany features, user-friendly interface, intuitive to set up
Vendor Response
Thank you for choosing our app!
Replied July 2016