Dark Web ID vs DataDome

RATING:

3.7

(30)

Dark Web ID has 30 reviews and a rating of 3.73 / 5 stars vs DataDome which has 17 reviews and a rating of 4.53 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.7 (30)
4.5 (17)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
October 12, 2023
October 10, 2022
Pros/Cons
  • Pros

  • The team is very willing to help in any way they can and they provide a great library of resources for marketing and explaining the services to our clients.
  • Easy to administer and provides valuable notifications to ensure that user account management stays compliant.
  • Cons

  • I have to get American Express to do a chargeback each month which is a real pain.
  • It was a little difficult to get our spam blockers to let the phishing simulation emails through.
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  • Pros

  • The dashboard provides great flexibility and usability for us to check our data.
  • Flexible interface, customizability, rapid reporting on large data sets, crawl management and blocking/whitelisting.
  • Cons

  • Unless you understand the entirety of the solution, your implementation can leave gaps for bots to get through, or an incorrect configuration resulting in hours of frustration.
  • Maybe provide an alarm on when we are about to exhaust our quota for the month, for us to manage our quota more proactively.
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Pricing Range
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos