About OneTrust

OneTrust is a whistleblowing solution designed to help HR, ethics and legal teams manage code of conduct and compliance programs on a unified interface. The platform allows informants to anonymously report unethical or illegal incidents via a telephone hotline. Managers can assign cases across teams and automate investigational tasks related to cases in a centralized dashboard. OneTrust enables administrators to manage information security, third-party risk exchange, consent, data governance and more across the organization. Additionally, teams can conduct awareness training, monitor key productivity indicators (KPIs) and generate reports to streamline regulatory requirements. OneTrust offers an application programming interface (API), which lets businesses in...

OneTrust Pricing

OneTrust is offered across various module-based pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. Pricing starts at: Consent Rate Optimization: $30/mo Targeted Data Discovery: $110/mo (per system); $550/mo (unlimited) Privacy Requests/DSAR: $165/mo Targeted Data Discovery - 5 Systems: $275/mo Data Mapping: $165/mo DataGuidance Research Portal: $165/mo (single user); $330/mo (unlimited) Contact OneTrust for further pricing details.

Starting price: 

$30.00 per month

Free trial: 

Available

Free version: 

Available

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OneTrust dashboard

OneTrust User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

3.5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Rob

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

waarom wij voor onetrust kiezen

alle voorkomende avg zaken

Pros

volledig en overzichtelijk vooral cookie consent icm datamapping.

Cons

je hebt wel wat extra kennis nodig maar onetrust levert perfecte online en relevante trainingen en kennis.

Reasons for choosing OneTrust

customer service en implementatie tijd en ondersteuning legal team.

Ronald

Company size: 1,001-5,000 employees

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

August 2021

A complete compliance management platform

Using Onetrust has been a good experience. The technical support is ok.

Pros

Onetrust is a very complete platform for managing risk, compliance, privacy and other important roles inside the company. You can manage cookies, assets, assessments and other features.

Cons

It is a hard work to integrate Onetrust with other systems and it is also difficult to perform tasks such as cookies scanning and the translations of the tenent is not automatic.

Reasons for choosing OneTrust

Cost benefit and the features it has.

Felix

Company size: 51-200 employees

Industry: Internet

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

August 2020

OneTrust mit Bugs und ohne Lösungsorientierten Kundensupport

Leider habe ich keinen guten Eindruck von dieser Software oder dem Unternehmen. Alle Mitarbeiter sind stets bemüht aber wirklich vorankommen ist sehr müssig. Es ist teilweise buggy und Lösungsvorschläge kommen nicht immer vom Support sondern aus eigenen Reihen. Es wird auf den nächsten Sprint/Release vertröstet oder auf einen Kollegen verwiesen. Wir haben dieses Tool im Bereich Cookie Präferenz eingesetzt und sind ein Stück weit von One Trust abhängig um gesetzlich korrekt auftreten zu können. Dies ist nicht gewährleistet und ist meiner Meinung nach ein Unding!

Pros

Das Prinzip eine URL schnell mit dem Tool verbinden zu können und die gewünschten Einstellungen vorzunehmen.

Cons

Der Kunden Support, die Einführung in das System, die Wartezeiten auf Lösungsvorschläge

Reasons for choosing OneTrust

Es gab mehrere Anbieter aber OneTrust versprach uns die individuelle Lösung zu bieten. Schade, dies hat so nicht funktioniert.

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

January 2022

Cookies consent tool

Pros

Website cookie scan Cookie Autoblocking

Cons

Hard to setup AB Testing reporting issue

Kunal

Company size: 10,000+ employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2021

Centralized consent and Preference Management Repository

We have created a centralized preference management using this tool. Where all customers preferences for mode of communication is stored and also communication opt outs are stored for compliance.

Pros

Audit Log has self service capability to view and report for audit and compliance teams. Data Portability and access controls. Ability to keep up with changes in privacy laws.

Cons

Cost is higher when compared to its competitor Possible Now. Vendor license fees is almost double when compared to Possible now