About Miro

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range of other collaborative activities.

The solution’s whiteboard toolkit enables users to create mockups and schemes, write down ideas and leave feedback on other members’ input. Boards can be created using pre-loaded templates and can be converted into a presentation or saved as a PDF.

Miro also comes with an integrated library of icons, wireframes and other content. Users can also upload files, images and documents from their computer or Google Drive.


Supported Operating System(s):

Web browser (OS agnostic)

249 Reviews of Miro

Average User Ratings

Overall

4.76 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(197)

197

4 stars

(44)

44

3 stars

(7)

7

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 249 results

February 2020

Max from Geenio

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Awesome tool to visualize your concepts

It's awesome! Great tool, one really needs to visualize complex concepts, processes and structures. We used it to create MVP of trainings, manage our Product team roadmap, design R&D processes and many-many more other difficult-to-tackle projects.

Pros

- Ease of use is stunning. It's so cool how native is your experience with the editor - they detect the touchpad and optimize editing for that. Awesome! - Pre-built templates helps to start conceptualize, instead of bothering with bells and whistles of graphics - The endless board is amazing - you can keep lots of stuff in different forms (mind maps, hierarchies, Customer Journeys) that is related to the same thing together.

Cons

- Sometimes "clever" positioning of elements works not in the way I would expect, but I guess it's something I just haven't got used to. I suppose it's rather minor inconvenience. - Guys, you have to do something with your onboarding - it's way to annoying for people, who just logged in to view the board someone invited them to. I would need to click away from 3 pop-ups to just see the board. If you manage to fix it - your tool will be perfect!

Reasons for Choosing Miro

Ease of use and reasonable pricing.

April 2020

Veljko from Zuhlke Engineering

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

5.0

April 2020

Quick collaboration with real update-as-you-type across the board, perfect for collecting thoughts

We've been using Miro for months now for team retrospectives, collecting notes on past releases, gathering ideas for improvements etc. So far, we haven't had any experiences where we were left with feeling that something was lacking. The whole team is very satisfied with this product.

Pros

It's great when your team is out of reach and you need to gather some ideas. It works even better than the physical presence of people, because it forces them to put it in a note - you can organize notes, transform them etc. Also, you can even see where everybody's mouse cursor is, which, even though isn't required, gives you a nice feeling of collaboration (imagine 10 cursors flying around, doing stuff... it just feels powerful and stimulating). Of course, you can turn it off if you'd like to. The collaboration board is 'near-infinite', offers many types of objects (stickies being most popular, but also tasks, lanes, images etc). There's meeting agenda, todo list, and other stuff you might need from an online meeting tool. Paid version also gives you an option to use active elements, like voting, countdown timer etc. Very cool.

Cons

The history of changes isn't that easy to track - who did what and when, who's put this element? when? what was added by John? etc. What this tool doesn't offer is an actual meeting (call/video) - for that, you'd have to use other means to connect.

Reasons for Switching to Miro

Trello is pretty limiting in terms of organizing ideas, collecting notes etc - every input has to conform to the column, it has to come in specific order, with only text visible (as far as I know). When collecting inputs, it's important for people to feel unconstrained, and our experience shows that we got much more honest responses via Miro.

December 2020

Predrag from Etik Sales Excellence

Company Size: 2-10 employees

Industry: International Trade and Development

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

December 2020

Consultant using Consultant plan

I've join Miro in order to collaborate with my clients online, but it over exceed my expectations and Miro became my daily companion in brainstorming my own ideas. Sometimes, during my mapping, I forget that I'm working on the screen instead of real wall.

Pros

Graphic solution for sticky notes is almost perfect and realistic it is pleasure working in Miro Boards. Shared screen does exactly what is promised, my clients just have to click on the emailed link in order to join my board. Video and voice options related to mapping software are probably the best value for money at the moment on the market.

Cons

Blurred view when is zoomed out and turned the image into an aerial view, to be more precise, I have to zoom in to the sticky particular sticky notes in order not to be blurred view which makes concentration high on the board instead on the idea which is discussing among the participants. I'm not the happiest about the solution for lining up sticky notes, the Lucidchart offers somehow better solution. There could be a template for House of Quality or QFD with formulas, I would pay some extra penny :)

Reasons for Switching to Miro

I explained in Pros. section. Mostly because of Shared screen options...

March 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

March 2019

Growth, VC funding & re-branding cause my love affair with Miro (Realtimeboard) to end

I had an initial love affair with Realtimeboard and had a subscription since 2016/17. Growth and then VC funding last year together with the re-branding debacle are forcing me to re-think that love. It's been unrequited for the last while. :-( NPS scores

Pros

Easy to use, excellent real-time capabilities

Cons

Poor customer support & dishonesty. The change to Miro saw them stiff paid Premium users of Realtimeboard and not honour the remainder of their subscriptions Slow pace of feature development No offline capabilities

November 2020

Jakub from mediaform, s.r.o.

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2020

Whiteboard for the whole company

Generally the experience is great and very useful for UX testing with remote participants.

Pros

The idea of a shared whiteboard is great and well executed in Miro. Everything you do others can see and can interact with in realtime.

Cons

Kanban boards are rather bulky to handle and the idea of placing them onto the board is sort of contraintuitive, but it works.

Reasons for Choosing Miro

I think the greatly done zooming feature was the selling point.

Reasons for Switching to Miro

The realtime feature and ease of use.