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Cacoo vs XTEN-AV
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.7 / 5
4.6 / 5
Value for Money
4.5 / 5
4.7 / 5
Customer Support
4.5 / 5
4.9 / 5
Functionality
4.5 / 5
4.6 / 5
Last Review Written
September 27, 2024
March 10, 2025
Pros/Cons
Pros
- With the free version you can save your map to an image. This tool is useful to help students organize their ideas when they are working on a project collaboratively.
- I really like how easy it is to create a diagram that looks visually appealing. It's easy to select a color pallet and style that complents each price of data I want to visualize.
- I was turned on to cacoo when I noticed a coworker had amazing looking diagrams. He introduced me to cacoo and it quickly became my go to solution for presentation and documentation diagrams.
Cons
- NEVER CHANGE IT AGAIN, it was awful to understand again the same software.
- For something not used all the time it would be difficult to justify paying for it.
- Zooming is difficlut and a bit clunk. Screen real estate is hard.
Pros
- The great customer service and ease of communication with the XTen team is currently still amazing.
- My experience has been wonderful. You are given a dedicated agent from XTEN-AV to work with and they have live agent chat if you need help answering any questions.
- Amazing and fantastic product which is fast becoming a suite of tools and not just a one trick cloud s/w.
Cons
- That there is no offline software based version. I don’t always have access to internet when in field.
- Once I add a border, it is seen as an element in the design and I have to click outside of the border to not select anything. For global page settings such as hiding cable IDs.
- If Hide Cable IDs is selected and more connections are made, the new cables' ID are shown. Need to unselect and reselect Hide Cable IDs.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
