Gliffy

RATING:

4.3

(71)

About Gliffy

Gliffy is a web-based diagramming tool that allows users to create professional diagrams in minutes. Professionals can drag and drop their way to professional-looking flowcharts, UML diagrams, entity-relationship diagrams and more in just a few clicks. They can also use a template to make a mind map or concept map while brainstorming. Users can embed an easy-to-update org chart in the tools their team already uses. Teams can Visualize their cloud architecture or IT networks and add them to their team's documentation.

Gliffy Pricing

Free - $0 / / 14-day trial Pro - $6 / user a month - billed annually Pro - $8 / user a month - billed monthly Enterprise - Contact Us

Starting price: 

$10.00 per month

Free trial: 

Available

Free version: 

Not Available

A big part of IT management is being able to advocate for the right technology to support your organization. That can include a lot of conversations with non-technical leaders and stakeholders.
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Gliffy Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for Gliffy

1 - 5 of 69 Reviews

User Profile

Hannah

Verified reviewer

Publishing, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2023

Robust and Scalable UML Architect Drawing Tools Integrations

Gliffy IT Product has been million organisation UML diagramming and file sharing tool choice comprising all modules under one room.

PROS

Simple and multi-device SSO/OBC-L WYSIWYG with pre-built custom LMS for drag-drop /copy -paste. UML architect drawing tools alignment and automations with colours automations. Best for online file sharing. Intuitive cloud data migration.

CONS

Since implementation,it has been our best for cloud UML diagramming. Therefore no single con to register.

Andualem

Biotechnology, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

A Versatile and User-Friendly Diagramming Tool

"I've been using Gliffy for a few years now, and overall I've been really impressed with its versatility and ease of use. The drag-and-drop interface makes it easy to create diagrams quickly, and there are a wide range of diagram types available, which is helpful when I need to create different types of visualizations. I also appreciate the ability to customize the colors and fonts, which helps me to create diagrams that fit my specific needs and preferences.One downside is that it can take some time to learn all of the features and options, and the free version has some limitations, which may be a consideration for some users. However, I've found the collaboration features to be really helpful when working on group projects, and I've been able to integrate it with other tools such as Jira and Confluence. Overall, I would definitely recommend Gliffy to others looking for a powerful and user-friendly diagramming tool."

PROS

Easy to use drag-and-drop interface.Wide range of diagram types available.Customizable with a variety of colors, fonts, and shapes.Integrates with other tools such as Atlassian's Jira and Confluence.Offers collaboration features for real-time teamwork.

CONS

May have a learning curve for new users.Free version has limited features.Some users may find the number of features and options overwhelming.Limited options for importing and exporting data.No mobile app, which may limit its accessibility for some users.

Reasons for switching to Gliffy

Gliffy offers a similar range of diagram types to Visio, including flowcharts, network diagrams, and technical drawings. It also offers real-time collaboration features, which may be an improvement over Visio's collaboration options. Additionally, Gliffy's integration with other tools such as Jira and Confluence may make it a better fit for users who rely heavily on those tools.

Balaji

Pharmaceuticals, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed July 2022

A basic tool to perform UX wireframe, diagram related work

Overall my experience with Gliffy is an average. I hope they can add more features which are available with the other tools in the market. There are some great features and there are some picky stuff which can be relooked for better user experience.

PROS

Not much but, I like couple of things like the option from the left panel to add more shapes. This is really a good addition to the tool and the expand and collapse of the left panel is great feature. When we want a room to work on the board we can collapse the left panel and expand it when ever it's required. along with that the resource option which is there in the bottom right corner also a good feature. When there is a new feature enabled, we can have a quick glance to check from there.

CONS

The connector tool has a wired behavior some times. After adding the shape, I am not able to add the connectors. I have to click on some other shape in the left pane and then I need to re-select the connectors. This is really frustrating some time. Also the free/trial version if they can share all the features or more features, users can check it out and evaluate the product if they can use it or not, instead of go for a paid version to check all the features.

Anonymous

10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2021

Great balance of features

When many of my colleagues are struggling with PowerPoint or trying to remember how to use Visio, I quickly throw together a process diagram that I can share with engineering or other stakeholders. It's quick and easy to use and solves my problems.

PROS

Chrome app so it's light weight and easy to install. Good balance of features on the free version. Doesn't try to do too much in terms of icons and options - it's the perfect tool if you want to do a process diagram and UML document.

CONS

Could benefit from more options with connectors (arrows or direction of flow). The text placement on the diagram elements are not always ideal and can cut off other parts of the diagram. Better file management.

Reasons for switching to Gliffy

PowerPoint is ridiculously hard to use in this context.

Erika

E-Learning, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed November 2021

Good only if you use Confluence

PROS

This was easy to use and made explaining tech workflows and processes easier.

CONS

We actually don't use Gliffy anymore because while it was great with Confluence, we needed it to be more versatile and integrate with other applications, so we switched to Lucidchart.

Reason for choosing Gliffy

We did not - we chose Lucidchart over the Gliffy.