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SmartDraw vs STACK

SmartDraw vs STACK

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Overall Rating
4.1 (114)
4.5 (1388)
Ease-of-Use
3.9 / 5
4.5 / 5
Value for Money
3.7 / 5
4.3 / 5
Customer Support
3.9 / 5
4.7 / 5
Functionality
4.1 / 5
4.2 / 5
Last Review Written
February 5, 2025
December 20, 2024
Pros/Cons
  • Pros

  • Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.
  • I've used this for years to plan out the cubicle layout of our office, the details and features make it very easy to visualize and help people determine the best fits.
  • Very happy with overall experience with smartdraw. So never got the chance to think about an alternative.
  • Cons

  • Without even this basic feature, it's just an utterly useless piece of software to me. After seeing this software, though, I realise why many estate agent's floorplans are so poor.
  • Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.
  • Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF.
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  • Pros

  • Overall I have been very pleased with the time savings and cost savings for missed changes on projects. The overlay feature has been a lifesaver when reviewing plan revisions.
  • What I like most about this software is the different options for reports that it gives you. I also like how easy and user friendly it is.
  • Ease of use, online accessibility, good reporting functionality. I like how professional everything looks and the fact that the tools are fairly easy to pick up.
  • Cons

  • Time to change between sheets can be frustrating.
  • Trouble getting some training, then the software was not what we need and the company basically told me tough there is no refunds. So much for a free trial.
  • The only complaint I would ever have would be when OUR internet is slow, something the STACK doesn't control.
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Pricing Range
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$
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$
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$
$
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$
Product Demo & Screenshots
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos