Jira vs OptimumHQ

RATING:

4.4

(13000)

Jira has 13000 reviews and a rating of 4.42 / 5 stars vs OptimumHQ which has 17 reviews and a rating of 4.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (17)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
March 6, 2023
July 5, 2021
Pros/Cons
  • Pros

  • It's intuitive and easy to use while being very robust and comprehensive. Perfect for distributing work across teams and keeping track of progress and issues.
  • Some of the benefits that I found useful are listed below. It helps in tracking a number of tasks whether it is a new feature, an issue or bug or anything that requires some kind of tracking.
  • Cons

  • Some of the breakdowns of what issue the problems fall under aren't specific enough, and there are character limits for some of the requests when they should be able to leave more detail.
  • We've had developers tell us that they hate JIRA because everything is just too confusing.
Read all user reviews
  • Pros

  • Optimum is a great tool for the value you get.
  • I love the price and customizability of the software. I have developers building out exactly what I need on top of an existing platform so that we don't have to start from absolute scratch.
  • Cons

  • We have weak data lines and may become a problem for us to access Optimum. As a solution, we are installing redundant data lines to keep us productive.
  • Nothing we can point out as after 6 years of using the different optimum applications we have found no limitations.
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Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos