Basecamp

RATING:

4.3

(14428)

About Basecamp

Basecamp is an efficient collaboration tool used by thousands of teams across the globe. Teams use Basecamp to keep track of assignments, work together on documents, plan projects, chat, and more. Basecamp is opinionated. It's built for teams that want to be efficient and get things done without wasting time or putting in overtime. Experience the Basecamp Way of working by signing up for a free 30-day trial. There are no contracts, complex pricing, or long implementation plans—just good software and a fantastic support team that replies within minutes.

Basecamp Pricing

Basecamp is available at $15 per month/per user

Starting price: 

$15.00 per month

Free trial: 

Available

Free version: 

Available

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Basecamp Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Basecamp

1 - 5 of 13,053 Reviews

Troy

Unspecified

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

We use it every day!

User Profile

Vikram

Verified reviewer

Staffing and Recruiting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

The Best task allocation and monitoring tool available in the market

In remote workplaces, it becomes very difficult to monitor and track the progress of your peers or teammates. Basecamp has been a saviour as it helps us not only monitor and allocate tasks but also becomes a source of communication for internal teams to get the work done. We recommend Basecamp to any IT company which has multiple projects and resources to handle.

PROS

Basecamp has been a great tool for our team as all the projects and tasks are allocated by the managers and peers on this platform and then it becomes easy for everyone to keep a track of it. Basecamp provides an easy communication via threads that make it very convenient to use. We at Wise IT inc have been using basecamp as a project management and collaboration tool and love how it makes our lives easier. It also has a mobile app which makes it more easier to keep a check on your phone when you are away from work.

CONS

Basecamp does not have video conferencing option yet which has become a very important feature for companies that are working from home. Apart form this, I have never faced any problem using Basecamp.

Reason for choosing Basecamp

Pricing and features are better for Basecamp compared to other alternatives available.

Reasons for switching to Basecamp

The interface of Basecamp is easier than Asana. Also in terms of features, Basecamp currently leads the market.

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Ryan

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Great tool, but unfortunately the price is one of the highest values

PROS

Basecamp is an incredibly strong task management tool. Great for small teams. As far as resource management and any medium sized projects basecamp lacks behind its competitors. With all this said, I love basecamp as it is nostalgic for decades now of work that I've been able to implement easy with teams and organizations.

CONS

resource management, alignment, lack of scheduling, confusing interface that forces users to just use search, upgrades and updates... although good, only make it harder to leave and not actually fix needed overhauls.

Reason for choosing Basecamp

sad to say but it was pricing. Now as we've grown we need more value that basecamp cannot keep up with.

Reasons for switching to Basecamp

So Asana, was better designed back in 2018 or so, but was also very buggy at the time, and still lacked in scheduling and other areas, we made the switch and have been happy, but now basecamp is needing another overhaul to keep up with alternatives.Sad to say but their pricing model (back then) was unmatched and now they are switching that up to be per user/month like everyone else. I'd suggest they stick in their lane, but alas.

Anonymous

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2018

Nearly great but not quite

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

PROS

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems. On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task. As a project manager, this is a very useful way of seeing where everything currently "is at"

CONS

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is meant to eliminate!) Once you disable these notifications, we felt that the software starts to lose its impact, our staff started to drift away from it over time and went back to other task tracking methods (such as trello) for different areas of the development. This caused us to reconsider the entire enterprise and look for alternatives, our team just couldn't seem to adopt the (very rigid) way that Basecamp wants you to work.

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Bodamer

Verified reviewer

Translation and Localization, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Basecamp is a powerhouse for project management and makes collaboration easy.

It has been a fabulous experience with Basecamp and we seen it really transform our projects. It has helped us to gain better control on our project work and allows us to collaborate more and achieve better results.

PROS

Basecamp offers an outstanding combination of communication functions which makes it easy for teammates to share information and collaborate more during projects. It helps harmonize all project details into one dashboard which makes it easy to visualize and monitor projects progress. It has a simple and simply designed user interface which makes it easy to use.

CONS

Basecamp has been so perfect and there has been absolutely nothing to like least about it.