About ClickUp

ClickUp is a cloud-based collaboration and project management tool suitable for businesses of all sizes and industries. Features include communication and collaboration tools, task assignments and statuses, alerts and a task toolbar.

Users can assign comments and tasks to specific team members or groups of team members. Comments and tasks can be marked as resolved or in progress, or users can create custom statuses. Projects can be viewed from an Agile dashboard or organized by assignee. The activity stream displays tasks as they’re created and completed in real time.

Users can configure notifications to be sent only for specific items. The mentions feature alerts users when another team member names them in a discussion,...


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Supported Operating System(s):

Web browser (OS agnostic)

2,228 Reviews of ClickUp

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,579)

1,579

4 stars

(490)

490

3 stars

(43)

43

2 stars

(10)

10

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 2228 results

December 2020

Julien from Tecnilima

Verified Reviewer

Company Size: 11-50 employees

Industry: Import and Export

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2020

Melhor software de Produtividade e Gestão!!

Ainda há alguns pormenores a serem trabalhados no software, mas até à data é o software que mais facilita o meu dia a dia. Através do ClickUp, consigo ter todos os detalhes e informação acerca de um projeto à distância de um clique (Emails trocados sobre o projeto, anexos, subtarefas, detalhes, chat, atividade...)

Pros

- Criação de tarefas através dos emails (os emails ficam anexados à tarefa); - Diversas vistas (calendário, lista, tabela, blocos, mapa mental, etc.), todas elas vinculadas às mesmas tarefas; - Possibilidade de ver apenas tarefas e calendário de um projeto específico, ou então de uma visão geral de todos os espaços existentes; - Código/link webcal (iCal) para sincronizar os eventos/tarefas datadas, com o calendário do smartphone; - Automatismos; - Criação de templates.

Cons

- Mobile app pouco desenvolvida na questão do calendário. Só é possível visualizar por hora. - Não é possível criar gráficos para análise de estatísticas. As únicas estatísticas disponíveis são acerca das próprias tarefas (registos, datas e status).

Reasons for Choosing ClickUp

O ClickUp é realmente o mais completo e prático para trabalhadores de escritório que utilizam frequentemente emails e realizam projetos no computador. O Clickup vence na funcionalidade prática de criar uma tarefa e anexar um email através do Outlook/Gmail, juntamente com todas as restantes funcionalidades que o tornam tão completo. Já mencionei os restantes prós anteriormente.

Reasons for Switching to ClickUp

Notion é um software bastante completo e prático. O único pormenor que me despertou e fez-me realizar esta troca foi a funcionalidade de criar tarefas através do Outlook/Gmail e anexar os emails à tarefa de uma forma bastante prática.

June 2021

Olakunle from Olakunle Oladehin

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Functionality

5.0

June 2021

Very powerful project management tool for freelancers/small businesses

I've been using ClickUp as a project management tool to help oversee subcontractors and give clients insights into how a project is moving along. There are a ton of cool features to dive into even at the free level. I like the ease of switching between a Kanban-like structure to Gantt or Timeline. And more importantly, I like the hierarchy of organization within a workspace. I can organize by Spaces and within each of them have a folder and within each folder have a project. And I can click on any level of the hierarchy to see any projects and tasks to are included.

Pros

The number of features at the free level are enough to tackle 90%+ of all common project needs for those looking for a powerful and cost-effective tool

Cons

Because Click Up also includes features for documents, mind maps, and analytics, it can feel like a lot to manage and understand. I can see some users finding it to be a confusing platform.

Reasons for Choosing ClickUp

There were more features are the free level than these other tools.

Reasons for Switching to ClickUp

I still use Notion for organizing digital content, but it was not as powerful out-of-the-box as a project manager and harder to control permissions/security

Response from ClickUp

Replied July 2021

Hey, Olakunle! Thank you so much for writing this great review! We are so so excited that you've found our Free Forever Plan was able to handle nearly all of your workload and work management needs at a cost-effective price of... no price! Because it will always be free! We definitely understand the overwhelming feeling of learning about ClickUp's endless features, as it can be a lot! However, we have a bunch of helpful documents and videos that can help with this! Check them out here: https://docs.clickup.com/en/ Thanks again for taking the time to write out this awesome review! :)

March 2019

Andreas from sPeople

Verified Reviewer

Company Size: 2-10 employees

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

5.0

March 2019

Clickup is packed with features, but it needs some polishing

Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros

I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons

The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

June 2021

Letha from Contractor

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2021

Game Changer - Get Everything In View & On Track Easily

From onboarding to a year later I'm very happy with how it's worked for myself, the business and the team. I love that I can open my clients space and see exactly where we are at in work production.

Pros

Ease of use, the UI is very intuitive. What I like is the many ways to customize the best workflow for you. And if your business changes it can change with you. The cost is affordable. Again many ways to customize this for your world. For me I've finally found a project management tool that works for my unique instance. The Goals feature is brilliant.

Cons

I only wish the project budgeting, tracking and time tracking functionality worked better as a whole.

Reasons for Choosing ClickUp

Cost and UI.

Reasons for Switching to ClickUp

We were looking for something that had the best of both, but also more customizations and features like tracking goals and sprints. The UI is also very attractive.

Response from ClickUp

Replied June 2021

Hey, Letha! Thanks for the kind words to describe your ClickUp experience! We appreciate users, like yourself, taking the time out of your day to share how ClickUp has made your life just a little more productive! It is music to our ears! We are dedicated to improving all of our features, including time tracking and possibly budgeting! Feel free to check out our feedback boards to see what exciting things we have on the horizon! Check it out here: https://clickup.canny.io/

April 2021

User Profile Picture

Muhammad from Lithium Strategy Inc.

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

Diamond in the rough

A good start. Has the potential to become a great contender to market leaders like JIRA, Asana, and Monday.com etc. But they really need to beef up their UX and optimizations teams. They really need to stop adding more fringe features, and focus more on polishing the essential, core functions.

Pros

Has a LOT of features. Very flexible in theory & concept and allows you to play with your data, plans, timelinnes, tasks etc in many many ways to find the insight you're looking for.

Cons

Too many micro-features. Sometimes when you try to appeal to EVERYONE, it makes you look less focused and cluttered. There's so much of tiny little fidgets and trinkets in there that sometimes it gets a bit stressful trying to navigate the interface. Also the apps, and more importantly the notifications need a LOT of TLC. A long way to go before I can completely abandon the web/desktop apps for mobile version.

Reasons for Choosing ClickUp

Great marketing materials, documentation, and initial impression of the capabilities.

Reasons for Switching to ClickUp

Not enough project management & collaboration capabilities.