# CommandCenter Software Reviews, Demo & Pricing - 2026 > Review of CommandCenter Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/workflow/commandcenter-profile --- [Home](https://www.softwareadvice.com/) / [Workflow Management Software](https://www.softwareadvice.com/workflow/) / CommandCenter Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/workflow/commandcenter-profile/reviews/) # CommandCenter 2026: Benefits, Features & Pricing Wondering if CommandCenter is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CommandCenter 4.0 [(15)](https://www.softwareadvice.com/workflow/commandcenter-profile/reviews/) Pricing Starting at $1.00 per year ### About CommandCenter CommandCenter is a Business Process Management Platform that maps, monitors and optimizes the workflows of a business. Serving a wide range of industries, it has remarkable flexibility that helps increase brand visibility, enforce consistency in deliverables and track progress. Workflows can be customized to reflect all the needs of the organization. CommandCenter is completely tailored for businesses to allow total control over operations and analytics for increased productivity. With its built-in analytics reports, dashboards and customizable views, all employees and team members are kept up-to-date regarding the status of projects. Additionally, CommandCenter helps ensure that the highest priority work is addressed first by production and management teams, which eliminates operational waste. The software includes features like automated work assignments, comprehensive tools to adjust access rights, automatic task creation and compatibility with all other Medforce applications. Alerts and escalations regarding projects can be generated for users, creating transparency throughout the organization. Wondering if CommandCenter is right for your organization? Our Workflow Management Software selection experts can help you in 15 minutes or less. ## CommandCenter User Interface ## Popular CommandCenter Alternatives Main Product CommandCenter 4.0 [(15)](https://www.softwareadvice.com/workflow/commandcenter-profile/reviews/) Ratings Breakdown - 3.80Ease of use - 4.08Value for money - 4.40Customer support - 3.93Functionality Pricing Starting at $1.00 per year Get Price Alternative Product [viaSocket](https://www.softwareadvice.com/product/520083-viaSocket/) 4.8 [(647)](https://www.softwareadvice.com/product/520083-viaSocket/reviews/) Ratings Breakdown - 4.71Ease of use - 4.71Value for money - 4.60Customer support - 4.64Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6050)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.45Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) 4.4 [(15393)](https://www.softwareadvice.com/project-management/atlassian-jira-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.28Value for money - 4.20Customer support - 4.44Functionality Pricing Starting at $7.91 per month Get Price Alternative Product [Asana](https://www.softwareadvice.com/project-management/asana-profile/) 4.5 [(13582)](https://www.softwareadvice.com/project-management/asana-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.40Value for money - 4.33Customer support - 4.38Functionality Pricing Starting at $10.99 per month Get Price Alternative Product [Zapier](https://www.softwareadvice.com/cloud-management/zapier-profile/) 4.7 [(3053)](https://www.softwareadvice.com/cloud-management/zapier-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.35Value for money - 4.33Customer support - 4.59Functionality Pricing Starting at $29.99 per month Get Price ## CommandCenter Pricing and Plans Starting price: $1.00 per year Free Trial Free Version Basic $1.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CommandCenter Features - Popular features found in Workflow Management Access Controls/Permissions Alerts/Notifications Approval Process Control Collaboration Tools Compliance Tracking Document Management Drag & Drop Forms Management Reporting/Analytics Search/Filter Third-Party Integrations - More features of CommandCenter Activity Tracking Business Process Automation Business Process Control Calendar Management Compliance Management Configurable Workflow CRM Customizable Dashboard Customizable Fields Customizable Forms Mobile Access Monitoring Process Change Tracking Process Modeling & Designing Progress Tracking Task Management Workflow Configuration ## CommandCenter Integrations Box Integration rated undefined from -1 review ## CommandCenter User Reviews Overall Rating 4.0 Ratings Breakdown 5 33% 4 40% 3 20% 2 7% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.1 Customer support 4.4 Functionality 3.9 at altrina t. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed December 2018 medforce command center 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: we use this to create workflow task, when you scan something and put it in a bin that has been marked to create a task the paperwork you scan in creates a task for the person the bin is assigned to. this is how our QA, & Documentation department receives paperwork. this allows for a paperless system with tracking because you can always see the history of the task. you can see who comples, who update it everything. we recently started using this with our incoming faxes they now come into command center as task and we see how long it take to process orders, how long individuals are taking for each step of the process. when you first get into command center there is a dashboard that I love, it gives you an overview of what is sitting out there an to who. you can create views to see the information you see. I have mine setup so i have 8 views open when I first log in, this allows me to see things like how many orders were scanned in, all task, my task, faxes, and any view that I have created that I want there. this creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history. I can send the order to someone else, I can put notes in the note tab and also put notes in the description area although I don't recommend that because the information in the description can be deleted or overridden. I can sort thing how I want by bringing columns up to the top and arrange. I'm out of space Cons: couldn't fit everything I wanted in the "what I like most" section sorry. I wish I could add permissions for something activities like completing or canceling a task. sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away. don't like permissions so that only certain people can do that or for a box to pop up asking if you are sure you want to complete this taks and it will remove it canfrim command center Read More BG Bracha G. Accounting Used daily for more than 2 years Review source Reviewed April 2017 Medforce Program Review 4 It's a great feeling to be paperless. Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB. Thank you Ratings Breakdown 4 Ease of use 3 Customer support 4 Functionality Pros: The feeling of not having to print up all documents... can upload straight from desktop Cons: If I need a document in Patient Files & Deposits & EOMB, I have to scan 2x's Vendor Response Hi Bracha, Thank you so much for taking the time to review our product. We appreciate the positive feedback! It seems as though this is a review intended for our ContentCenter product (Document Management) rather than CommandCenter (Business Process Management). However, we did want to let you know that you do not need to scan twice. There is a linking option that will allow you to link the document from the Patient File to the Deposits & EOMB file. You simply scan once, and link to the additional cabinet. You can contact our support team at support@medforcetech.com and someone will gladly walk you through how to do this. Kind regards, Ellen & the Medforce team Replied April 2017 Read More RD Rikki D. Medical Devices 51-200 employees Used daily for less than 12 months Review source Reviewed April 2017 Overall, I like the software. I wish there was better training 3 We have multiple locations, getting our work orders etc to our billing department in another town vs mail is very nice. Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: Being able to file multiple categories the way you want and labeling them how you want. Still trying to learn the software Cons: It runs slow frequently, when scanning in paperwork when opening the saved scan batch, sometimes its not there for a few minutes. That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order. Vendor Response Hi Rikki, Thank you so much for leaving us a review. We're happy to hear that you like the software. We have several resources for training that you can take advantage of any time. We have live trainings by webinar every day. We also have an online repository of bite-sized training videos, each are between 8-12 minutes and focus on specific areas - so it's easy to get right to the information you need. Training resources are listed here: https://www.medforcetech.com/support-and-training/. If these don't meet your needs, please let us know and we can come up with options for customized training for your team. Kind regards, Ellen & The Medforce Team Replied May 2017 Read More IM Irene M. Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed May 2017 We recently transitioned to work flow and command center to implement our dme closet tracking. 5 streamline intake tracking and standardization. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function. Very transparent for our management team to monitor staff progress. Cons: I found command center to be complex but once we began using the software, the complexities quickly became clear. We need the functionality to keep multiple child forms open at the same time. Vendor Response Hi Irene, Thank you so much for writing a review for Medforce. As one of the original users of Medforce your comments are especially meaningful. We appreciate your business and for continually giving us feedback that helps us grow and become better. Thank you! Ellen and the Medforce team Replied May 2017 Read More MG Maria G. Medical Devices 51-200 employees Used daily for less than 2 years Review source Reviewed May 2017 Overall I like this software. I was a little intimidating at first but quickly is learnable. 4 People in all 11 locations of our business are easily tied together and can access anyone else's files as needed. Ratings Breakdown 3 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: I like that everyone can access any of the tasks created for another person with ease and that its easy to maneuver into the files based off of those tasks. Cons: It can be frustrating as to how easy it can be to lose the little plus sign on a task in work order view when adding additional documentation. Vendor Response Hi Maria, Thank you so much for taking the time to leave us a review. We're glad to hear that you found it easy to learn and that your team has enhanced collaboration through it. We're not sure what you mean by "lose" the plus sign - whether it's a figure of speech, or if you actually lost it from your screen. If you'd like to explore this further with us to see if there is a solution, please feel free to send a note to our support team and they'd be happy to assist you. Kind regards, Ellen & The Medforce Team Replied May 2017 Read More MK Michael K. Pharmaceuticals 5001-10000 employees Used daily for more than 2 years Review source Reviewed May 2017 Good overall document and workflow management solution 3 Ratings Breakdown 3 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: What is not out of the box, it can be configured or developed in a relatively cost effective manner. Cons: Reporting - needs to be improved and user controlled. Searching needs to be more graphical and user friendly. Vendor Response Hi Michael, Thank you for taking the time to leave us a review. We're happy to hear that you're happy with your Medforce software. I wanted to quickly let you know that we're currently working on improving the reporting capabilities including greater ability for users to self-define reports. We hope to have it completed by the end of the summer. We'll be sure to keep you and all of our customers in the loop once we're ready to beta and ultimately launch it. All the best, Ellen and The Medforce Team Replied May 2017 Read More JK Jennifer K. Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed September 2018 Superior Work Flow 4 Using Command Center to create / follow work flow from user to user and location to location with no paper. and it integrates with our Practice Management System. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Love the way you can set up bins and escalations that help you to move your documents through the work flow process from user to user with ease Cons: It is user friendly from an end user standpoint, as Admin, it is a bit complicated to set up the background settings, but I can usually figure it out by watching a tutorial video or talking to their awesome support Reps! Read More SH Sarah H. Medical Devices 51-200 employees Used daily for less than 2 years Review source Reviewed May 2017 This is a great product to track work. 5 Statistical data and tracking of workloads. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: You really have visibility to where all your items are and at what stage of the process it is in. Dashboards are great. Cons: I wish it did billing or our billing software allowed Medforce to push data into it more. I would love for it to incorporate inventory and billing tracking. Read More KA Katie A. Used daily for less than 12 months Review source Reviewed April 2017 We're only using CC for our customer service staff now but it's been a positive change overall 3 Ratings Breakdown 2 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Tracking who's working on which patients (as a manager). For the users, they have a clear list of "things to do" rather than hoping they aren't forgetting one of the dozen things they were assigned in separate emails scattered throughout the day. Cons: Once everything is set up properly, the system works GREAT, but it is very difficult to get everything set up (Definitions, Views, Creation Rules). In general, I think the User Settings are too complicated in MF. Read More TB Tamara B. Hospital & Health Care 1001-5000 employees Used daily for less than 2 years Review source Reviewed August 2017 Mostly use this for forwarding emails and is very useful 4 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The ability to see all EOBs for one acct without having to go in and out of screens. Ability to print or email from any screen/tab Cons: Have to use the mouse too much. Requires too much movement to and from the mouse. Could use more keyboard shortcuts. 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