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CommandCenter vs Nintex Process Platform

CommandCenter vs Nintex Process Platform

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Overall Rating
4.0 (15)
4.4 (286)
Ease-of-Use
3.8 / 5
4.4 / 5
Value for Money
4.1 / 5
4.3 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
3.9 / 5
4.3 / 5
Last Review Written
December 31, 2018
June 22, 2023
Pros/Cons
  • Pros

  • This creates accountability and you don't have to worry about paperwork being lost, or someone saying they never received something because its all right there in the history.
  • It's been a great transition for staff with great customer support that insured our success. We were able to customize to build the best sorting and tracking by function.
  • Medforce is user friendly & a pleasure to use. One suggestion, while saving a document to my desktop, I would love an option that can save the same file to Patient File & Deposits & EOMB.
  • Cons

  • Sometimes when we send order back to customer service they accidentally cancel or paperwork it without sending it back so they the dashboard goes away.
  • The programs do stop and skip a lot and make it difficult to complete everything in a timely manner do to the issues.
  • That gets frustrating when you want to label your scans and can't then get interupted and forget to go back to label for the next person to finish the work order.
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  • Pros

  • Promapp is a fantastic tool that will enable anyone to map a process. Easy to use and understand and encourages communication and collaboration on the development of processes in your business.
  • It is so well integrated with SharePoint. I have also been amazed at the willingness of Nintex product engineers to provide webinars, help and best practice advice.
  • It is clear why Promapp are in the market and what they want to achieve with their product so it breaths simplicity, collaboration and continuous improvement.
  • Cons

  • Very confusing and frustrating for a simple process.
  • Nintex repeating column should be used with json. Xml is too annoying and too heavy.
  • Lack of training resources specially for power users point of view. That's where Microsoft is dominating the market now.
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Pricing Range
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Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

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FrontRunners

2022

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos