About FlowCentric Processware

FlowCentric Processware is a business process management platform designed to help businesses build workflow-specific applications. Built on the Microsoft platform, the application uses forms to let administrators build, automate, integrate and optimize applications. 

With FlowCentric Processware, businesses can digitize existing processes by automatically implementing recurring tasks across applications. The platform provides an Integrated Search Engine to locate the latest and archived data across IoT devices, people and other systems. Developers can utilize a built-in security framework to provide authorized and granular access among users.

FlowCentric Processware uses a versioning framework to streamline and track the deployment of ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10

51 Reviews of FlowCentric Processware

Average User Ratings

Overall

4.47 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(28)

28

4 stars

(20)

20

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

March 2019

Gerhard from Astraia Technology

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

March 2019

Enhanced Automation

FlowCentric Processware enabled our business to add value to our clients, improving their operational processes and ensuring a more controlled, auditable business system

Pros

It provides a more controlled & automated environment for the current demanding workspace most businesses find themselves into.

Cons

Standard data view search functionality can be improved with a more responsive auto-find searching functionality. However, this can be achieved through customisation.

Response from FlowCentric Technologies

Replied March 2019

Thank you very much for your review Gerhard, your feedback is much appreciated.

August 2017

Sanjay from Acacia Mining

Company Size: 10,000+ employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

I have used Flowcentric since 2011. The product radically changed the way we did business.

The business achieved significant savings through Flowcentric. By locking in the DOA and business rules, it has significantly reduced the collusion with internal resources and suppliers. The transparency created through Flowcentric ensure that the bid process was free and fair. Flowcentric has also enabled the business to streamline its supply chain. Prior to Flowcentric, the supply chain department consisted of 65 team members. Within 2 years of implementing Flowcentric, the number of resources reduced to less than half that number. Prior to Flowcentric, there was no visibility of how contracts were run and managed. Flowcentric Contract Life Cycle Management has changed this. Flowcentric Contract Life Cycle Management has enabled significant savings, efficiency and compliance. The business has a rotation system and Flowcentric's vacation rules has enabled continuity without disruption.

Pros

Quick implementation, ease of use, value for money (fraction of what it will cost to change an ERP system), flexibility, efficient and effective. There's so much one can do with Flowcentric that requires alot of effort to do on an ERP system. Flowcentric integrates with any ERP system. Response times are quick and this adds to the user experience. Flowcentric can be used to automate almost every manual transaction. It's audit function is remarkable. Automated notifications and escalations ensures no slippage. The user interface is simple and effective. Very little training is required from inception. The vacation rules function is very useful for businesses with a rotation system. Flowcentric enables one to lock in business rules and the Delegation of Authority (DOA) to ensure compliance. Flowcentric enable the user to track pending tasks at any given point in time.

Cons

The pending tasks can be improved by grouping the tasks in process groups. Users currently have to filter through in order to get to the task that requires immediate action.

Response from FlowCentric Technologies

Replied August 2017

Thank you so much for your review Sanjay. We appreciate your feedback about filtering pending tasks. We will keep you in the loop regarding product updates to address this concern.

September 2020

Sean from AdvanceNet

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Anything is Possible

I love the product. I use it everyday, and everyday we find new and exciting ways to make processes better.

Pros

Everything...from its ease of use to the flexibility the software gives you in implementing processes. Simple processes are really simple and quick to implement while the software still gives you the ability to implement, and streamline, really complex processes making it easy to automate any business process throughout the organisation.

Cons

There is not much to say here...if I had to mention something it would be that the system is not available offline processing, however, it seems that has been addressed in the latest version and tasks can now be processed offline with the use of the API.

Response from FlowCentric Technologies

Replied September 2020

Dear Sean, Thank you so much for sharing your experience with FlowCentric Processware! We hope that you continue creating powerful solutions for many years to come.

August 2017

Etienne from ABInbev

Company Size: 10,000+ employees

Industry: Food & Beverages

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

August 2017

All round it's been a good experience.

Single point of entry for all users, for all processes, irrespective of the end system being affected. Reduction of ERP and 3rd party licensing costs. Despite facing a lot of challenges in rolling out to different instances across Africa, we still managed to do it cheaper than our peers in other Zones.

Pros

The flexibility to convert just about any business process into the software. Integration into 3rd party software is easy and straight forward. Personalized relationship provided to us has been incredibly valuable.

Cons

No managed code. This is a big problem for us. Testing our releases has been manual, very time consuming and as a result of this, expensive. GUI and workflow are one and the same. Changing the workflow, which happens quite often, can be cumbersome and tedious to implement "quickly". Because of the sheer size of our operations, rolling out changes (big or small) has been slow at best. Software is absolutely perfect for a small to medium sized business. In our environment though, as a massive enterprise, the software has posed a number of problems. This specifically relates to the way in which we chose to use and implement it. The complexity of some of our processes challenged the software but by far the biggest problem has been the ability to handle large amounts of data on screen. Another example of this is, we have a couple thousand role groups (because of how we needed to manage SOD and this has caused the Process Suite to fail. We needed to build a front end screen to manage this as the process suite does not handle the volume well.

Response from FlowCentric Technologies

Replied August 2017

Hello Etienne. Thank you for your review and your valuable insights, we really appreciate it.

September 2020

Andries from MINERP SOUTH AFRICA (PTY) LTD

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

September 2020

Integral part of our enterprise product

Pros

FlowCentric Processware made it easy to build custom business processes which are actionable, traceable and auditable. This ensures end to end insight into the status of a process, where the current responsibility lies and what the reporting structure is. FlowCentric Processware is an integral part of our enterprise mining software platform.

Cons

Processes can be developed using the FlowCentric Process Suite application and it is a steep learning curve at the beginning to get to know the full suite

Response from FlowCentric Technologies

Replied September 2020

Dear Andries, Thank you so much for your review of FlowCentric Processware. We hope that our new self-paced online training and developer guide will help new users get to grips with the nuances of the platform much faster than before, so they can begin to build the custom business processes applications that their company needs to thrive!