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Gluu vs Okta

Gluu vs Okta

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Overall Rating
4.7 (51)
4.7 (876)
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.4 / 5
4.6 / 5
Last Review Written
January 27, 2025
March 19, 2025
Pros/Cons
  • Pros

  • Gluu helps us to turn recommendations into practice, pilots and tests very quickly. It's great that projects are focused on business improvement, rather than IT.
  • This tool is easy to use, and i like the intuitive way of working in GLUU. GLUU are good at helping to fulfill our wishes, they understand what we need, and sharing their insight.
  • They have been very nice, helpful and fun to work with during our start. They answer fast and always solved my issue.
  • Cons

  • My experience with Gluu so far, has entailed limited cons. Since most of the features that I missed in the beginning, were later released.
  • The options to print the swimming lane diagrams can be somewhat tricky at times. The breadcrumbs stop before the main view, making it hard to detect the overall source.
  • It is difficult to distinguish between the different process levels - whether they are main processes or sub-processes.
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  • Pros

  • I like this software due to its concise and easy design, which makes the software easy to use. It has some great functionalities that makes it easy to understand and use.
  • I like that it's very secure. I felt like the information I was accessing was well protected and that Okta was definitely doing it's job.
  • So far, I have not seen them slowdown on innovation and iterating on their product(s) which is good for a customer like me.
  • Cons

  • There are a few occasions where you will try to login to your account and they offer an error called, “bad request. This happens more often than not and can be extremely frustrating.
  • The limitations that revolve around local integration with applications. Not that it's too bad, as an agent is always available to support local applications.
  • The standout issue is that there is an extreme lack of features.
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Pricing Range
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$
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$
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2022

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos