About HighGear

HighGear is a cloud-based and on-premise workflow automation solution that helps small to large businesses manage tasks, projects, progress and communication. Plus, it allows users to create forms, automate procedures and review reports via multi-device access. Primary features of the platform include reporting/analytics, spreadsheet view, time tracking, drag-and-drop form builder, task manager, real-time reporting and more. HighGear includes visual workflow engine that enables users to create custom applications with multiple nodes such as entry, decision, action and exit. It allows creating color-coded sections to highlight, label and monitor performance across each stage. Additionally, its analytics provides insights into projects with completion status, duratio...

HighGear Pricing

Flexible Plans for All Your Workflow Needs. HighGear is available in the cloud or on-premise through our flexible pricing plans. We have pricing tiers available for teams, departments, and enterprises of all sizes.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Not Available

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Analytics

HighGear User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

5

Showing 1 - 5 of 17 reviews

Alexandra

Verified reviewer

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2021

Turning Point Financial

Fantastic - the team has been great, always available to answer any questions. It's changed our business completely. For the first time, ever, we have complete transparency into our business processes. We feel very supported and thankful to have HighGear!

Pros

Very easy to use overall, provides amazing transparency and accountability.

Cons

Building workflow is easy, but users and permissions can be tricky!

Reasons for choosing HighGear

It was the only system that was fully customizable the way that we needed it to be, and could handle the wide variety of workflows that we needed to build and manage.

Kathy

Company size: 11-50 employees

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Game changer!

They are a well run, conscientious company that wants to truly deliver value. That's the impression I get with every interaction. If they don't know something they find out. Also, the software itself is super unique. For example, when the head of my Operations Department wanted to explore linking it with data from another program, they worked with her to find the best solution for the best cost (i.e., building an integration). Ultimately this was cost effective and allowed us to utilize the software in more of our process areas. Working with them was the bright light for us during this horrid year (2020). They allowed us to become entirely virtual, innovative, and lower costs all at once.

Pros

This software allows us to finally do what we've wanted to do for 10 years - create SMART workflows and processes that save our operations people TIME. Also, now that we know of the software's capabilities we are adding new development to our list of process improvements. This would equate to hundreds of thousands of dollars in traditional programming costs, but we are paying a very tiny fraction of any development efforts in the past. And our return on investment was immediately measurable. IT IS SO INTUITIVE AND FLEXIBLE.

Cons

In the beginning there is a learning curve, but in the grand scheme of things that is a small price to pay for what we got.

Reasons for choosing HighGear

We wanted to control more of the development and had the staff to take on the challenge. Their platform allows this.

Benoit

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

December 2021

Implementation and ease of use

The impact of this tool was almost immediate and the level of adoption by our users was very high. As we involved most/all our functional teams in the design and development, they all understood and contributed to the design and development and testing and deployment, which made this a successful project. The whole "Change Management" is a key element of how a company will deploy this solution. One should really design their implementation carefully to consider all these non-technical elements seriously to make the project and HighGear implementation successful

Pros

I think the implementation went fairly for our company. We have implemented over 6 new processes across our organization and our employees (USER) have been able to adapt quickly and are now using the tools everyday with ease.

Cons

I'm not sure if it is a CON, but rather ho to deploy effectively the HighGear application. To be successful in deploying HighGear, there is a fair number of efforts in the development and design of the process you want to automate. We use Design Excellence tools (not included in HighGear offering) to help use design and develop our process and eliminate nonvalue added work and make sure all the appropriate functional group were involved throughout this effort. The duration of this preparation is far longer than the configuration testing and launch of the HighGear process. I say it takes 66% of you time to design and develop and 34% to code/configure HighGear, test it and deploy it! I wish there would have been a process or best practice available with the product to help us develop our HighGear solutions.

Reasons for choosing HighGear

Ease of use, capabilities and price

Reasons for switching to HighGear

Did not have a god mean to involved effectively the entre functional groups needed through the process and it was difficult to have real time dashboard. Also, we have multiple processes that all interacts within each other and in the pass (using Excel) we have to do a lot of manual entries to replicate what we are currently doing automatically within HighGear environment.

Edna

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

HighGear got our Company Organized!

Pros

HighGear took our company for very disorganized to a company that had added structure. We were dealing with a company growth spurt and needed to add structure to our growing company. We could no longer do business the way we were before. HighGear helps multiple departments communicate on day to day tasks as well as larger projects. We are currently looking into expanding our use of HighGear. Overall this product is great!

Cons

There is no answer generator. Example: If the user answers yes to a question certain fields appear or become applicable on the same form.

Reasons for choosing HighGear

Price and what the features that it offered.

Brooke

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2020

Highgear has automated our business logic and provided fantastic customer support.

Highgear’s software has been invaluable to our organization with regards to removing the complexity of managing projects.. We are required to capture pertinent information to provide at the State level, and the automation of that process has helped us achieve the requirements seamlessly.

Pros

The organizational structure of Highgear’s team has been a huge plus in our experience. Clearly defined roles and responsibilities on their teams have ensured that at each touch point we are able to get an answer quickly. At the onset of utilizing their services, the requirements elicitation and scope of our needs was thorough and precise and has only needed tweaking as our organization has grown. Their assistance with understanding our business model and clearly defining outcomes in workflow was impressive. Any questions to the support team are answered quickly and efficiently. At each release of new features we have found the assistance from product managers, trainers and solutions architects to be thorough, with an option for self-paced learning through their LMS that would be useful to administrators as a continued resource.

Cons

There are helpful features that might be missed without a fully engaged team or admin pushing them, and to identify the full scope of what HighGear offers requires a time commitment to attend training. In our experience, this investment of time has resulted in improved organizational project management and clean business logic process.