KiSSFLOW is a cloud-based forms automation solution offered by OrangeScape Technologies that automate business processes and tracks performance. It is suitable for business of all sizes and industries.
KiSSFLOW helps initiate process requests, view items that require user actions and approve pending tasks. It supports human resources (HR) process management including employee onboarding, time sheet management, vacation request approvals and invoice approval workflow.
The product also offers purchase order management, payment-process approvals and purchase-requisition workflow processes. KiSSFLOW integrates with Google Apps and other cloud-based applications such as WebHooks and Zapier End Point using integration APIs. The tool allows users to track process performance, monitor KPIs and generate reports using its analytics features. Other features include employee onboarding, vacation request, purchase request and travel reimbursement.
KiSSFLOW can also be accessed on Android and iOS devices using native mobile applications. It is available for purchase on a per-user basis either annually or monthly.
Sarah from Behavior Change Institute
Process Management and Workflow Standardization
If you pair it with a product like Zapier, the possibilities are only limited by your imagination. You can find a work-around for almost anything, if they don't offer a certain feature you need. They release new features often.
The user experience leaves a bit to be desired - creating the form, designing the workflow, and setting permissions are all more difficult than they need to be. The company releases new features often (which is nice), but often there are bugs in new features that can break existing apps - you have to devote a lot of time to keeping your apps up to date.
Tyler from West Virginia University
Employees number: 11-50 employees
Sped up our response time and communication between departments 10 fold.
It does what it says it does extremely well. The workflow aspects work flawlessly and as a user on the team they are very easy to understand.
It seems that while getting people to do specific things in a very quick and automatic way, it tries to be very complex in the data that you can give it but fails in polishing details. Small things like not accepting all variants in email formats in the email entry fields to the fields in its iPad app not expanding to show all of their contents all the time. You tend to just have to be careful with it sometimes. It also makes you conform to it instead of it conforming to you. Which isn't that bad considering how robust it is, but still a bit constraining.
Alan from Creative Arts Center, WVU
Added ability to attach a spreadsheet
-seems like administrator took feedback and went to support and customized the interface or added features that were very helpful.
redundant to log in -then fill out your own name in the form -you have an account, why not populate the form?
Jamie from Creative Arts Center at West Virginia University
Employees number: 51-200 employees
Without the workflow routing provided by Kissflow, a lot of our operational processes would still have to be handled with paper forms. There are plenty of web-based solutions out there for gathering data, but not many can gather the data and stop in multiple offices along the way to get approvals and collect more information before arriving at your desktop.
Kissflow not only saves us a lot of paper, but it saves us time. We're able to offer better, faster service to our customers with less intervention, and therefore, fewer mistakes.
For us, Kissflow is all about workflow routing. We've set up several processes that require conditional approvals from various individuals in the organization.
For example, key requests start with a Kissflow form embedded on our website. The form then goes straight to a department head for approval based on answers given in the form. From there, it heads to the Operations Office for assessment. When the requestor comes to pick up the key, they sign for it on an iPad using the signature field in the Kissflow mobile app.
When shopping around for a workflow solution, nothing else that came close to the feature set offered by Kissflow was remotely near our price range. There are other solutions out there, but none can compare to the value Kissflow provides.
While Kissflow offers a lot of customization, there are some features that are a bit too rigid. For example, you can insert tables in your forms, but data collected that way is treated differently from data in the main body of the form. When you get into more complex setups, this poses a problem because formulas can't reach across tables or between the main body and a table.
There are also limitations to the automated emails Kissflow generates. For example, you can't send an automated email to someone who has completed a public form embedded in a website. Those emails can only be sent to registered users. Fortunately, Kissflow has a great integration with Zapier, which provides a great work around, but it would be nice if that could be handled natively within Kissflow.
James from TCC Global
KF is an excellent choice for getting up and running quickly on any process or approval flow that you want to automate and 'put in the cloud'.
It works like a bit of a 'blank canvas' onto which you drop or create fields and simple formulas . All very easy -just the right balance of features and ease of use. There are some minor 'kinks' and frustrations but excellent way to automate a process quickly, especially with users dispersed over a global region.
Simple, flexible, scalable, good value for money
Some missing help docs, might struggle with large deployment.
Pheko from ATAF
Been looking and have never seen any other tool that is so easy to use and full of rich functionality. this is indeed a great product.
doesnt claim to be another or give any other tool functionality but workflow tool
i like everything about it
very very practical tool
I've tried the free trial, read the help and did a demo with the company. Does anyone else find this software buggy? I keep getting hung up, error messages, opening tickets with the helpdesk. They fix the problems but aren't giving any details and the processes now work but we didn't change anything on our end.
fairly easy to use
Program seems to have bugs.
Pascale from GetSmarter
Employees number: 51-200 employees
I did my research on multiple WMSs and KissFlow is definitely the cheapest, most scalable and generally the best one out there!
* It is cloud-based
* Its seamless integration with Google products
* How easy it is to implement processes in a matter of minutes
* Its scalable pricing structure
* The amazing support - Generally, the KissFlow team gets back to me within a couple of minutes, and does not stop working on an issue until it's done!
* Its ability to empower businesses to reduce administrative work, so they can focus on what is really relevant...
Rakesh from Eureka Forbes Ltd
Employees number: 1,001-5,000 employees
Anjana from OrangeScape
Employees number: 51-200 employees