Mattermost 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Mattermost

4.4

(168)

Pricing

Starting at $10.00 per month

About Mattermost

As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more.

Mattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more.

Mattermost can be dep...

Mattermost Screenshots

Mattermost Pricing and Plans

Starting price: $10.00 per month

Free Trial

Free Version

Starter

$0.00

per user

Plan includes:

Ad Hoc Add/Remove Tasks
Audio/Video Integrations
Automated Triggers & Actions
Channels
Choice of Self-Hosted or Secure Cloud
Custom Card Properties With Group
Email Authentication
Filter
Full History Search
Multi-Factor Authentication

Professional

$10.00

per user, per month

Plan includes:

AD/LDAP User Sync
Advanced Team Permissions
Business Hours Support (12×5 PT)
Choice of Self-Hosted or Secure Cloud
Everything in Starter Plus: Guest Accounts
MFA Enforcement
Microsoft Teams Calling
Openid
Professional-Plus Support
Read-Only Announcement Channels

Enterprise

Pricing available upon request

Plan includes:

24×7 Support With 4 Hr Response
Automated Compliance Exports and Reporting
Choice of Self-Hosted or Secure Cloud
Custom Admin Roles
Custom EMM (Appconfig)
Custom User Terms of Service
Elasticsearch (Self-Hosted)
Everything in Professional Plus: AD/LDAP Group Sync
Granular Data Retention
Granular Permissions

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Mattermost Features

Popular features found in Productivity
Collaboration Tools
Content Creation
Productivity Tools
Progress Tracking
Task Management
More features of Mattermost
Access Controls/Permissions
Active Directory Integration
Alerts/Notifications
API
Audio Calls
Brainstorming
Business Process Automation
Chat/Messaging
Communication Management
Conferencing
Contact Management
Content Management
Customizable Branding
Discussions/Forums
Document Management
Employee Database
Employee Photos
File Sharing
File Transfer
Group Management
Group Messaging
Live Chat
Meeting Management
Mobile Access
Multi-Language
Multi-User Collaboration
Project Management
Real-Time Chat
Real Time Editing
Remote Access/Control
Reporting/Project Tracking
Role-Based Permissions
Screen Sharing
Search/Filter
Single Sign On
Surveys & Feedback
Team Collaboration
Third-Party Integrations
Transcripts/Chat History
Version Control
Video Conferencing
Workflow Configuration

Mattermost Integrations

Bitbucket

Jira

Pivotal Tracker

Zoom Workplace

Zapier

ServiceNow

See all 13 integrations

Mattermost User Reviews

Overall Rating

4.4

Ratings Breakdown

54%

38%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.4

Functionality

4.3

Fernando R.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

Awesome colaboration tool

We use mattermost for team communication in presencial and remote job. We change from mail communication to chat communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Main features for us: easy use, on site option, boards and channels and easy API

Cons:

I would like Mattermost has better video and call options

Reasons for switching to Mattermost

Because Mattermost can be installed on-site server

Mateusz N.

Verified reviewer

Sporting Goods

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2023

An excellent messaging alternative

We moved a large team of users in a very short time. Since we only need the communicator 99% of the time for communication between users, we reduced the cost of paying for another tool by 96%. With a similar look and functionality to other instant messengers, the transition was quick and painless. The team very quickly implemented and accepted the new tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Convenience of installation, practically free for most users, quick and easy implementation, very similar in appearance and functionality to top messengers, so it is very easy to move even a large group of users. Works fast and does not consume a lot of memory. Lots of add-ons and plug-ins being developed.

Cons:

A few UX issues, but not significantly affecting the user experience. For example: No ability to search for users directly from the search bar, no preview of more than 1 image file, no internal media player, linking to YouTube instead of playing right away.

Reasons for choosing Mattermost

The ability to put on your server.Quick installation. Visually similar to the tool used before. Free version completely sufficient for team communication needs.

Reasons for switching to Mattermost

Too high a cost for using only the communicator function. Free option with very short message history is not very functional with larger teams.

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Mattermost user for more than 2 years -- here's my review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack. 2. It has a mobile app that can be accessed both in PlayStore and AppStore. 3. I love its customized emoji functionality! You can also react to each reply so it is very desirable for me. 4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature.

Cons:

1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized.

Reasons for switching to Mattermost

Our company made a technology update

Verified

Reviewer

Information Technology and Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Mattermost: Self-Hosted Superior Alternative To Slack

Mattermost allows us to quickly keep connected to our colleagues across the world. It allows people to form groups and chat easily to many different teams, all within the same desktop app, web app, or mobile app.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very easy to install and supports a simple Docker install, which makes it easy to keep up to date and secure. There are multiple examples on installing and running Mattermost in different cloud hosting environments, and the user community is also very helpful. Running the software locally means you can keep a much better eye on its security and usage. Its user management and directory integration is superior to Slack's. The desktop and mobile clients are fast and easy to install/configure/maintain.

Cons:

There's not much that I dislike about Mattermost. Its open source nature may put some people off, but paid support and enterprise licensing solve that issue immediately.

Reasons for choosing Mattermost

Mattermost simply works far faster and more smoothly than Microsoft Teams, its apps are far more lightweight than the Microsoft offerings. Discord didn't have the features and open source nature that led us to Mattermost.

Reasons for switching to Mattermost

Slack's pricing and features were simply onerous and drove us away.

John Adam G.

Verified reviewer

Consumer Electronics

51-200 employees

Used daily for less than 12 months

Review source

Reviewed August 2023

Mattermost Awesome

So far matter most is doing what we expect it to deliver tat is makes our job easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Matter most is a daily tool vital for our comms at work especially since our setup is work from home.

Cons:

Since mattermost is new I don't see and difficulties using it

Reasons for switching to Mattermost

The switch is a management decision which I don't have a say in it.

Ana V.

Verified reviewer

Computer Software

5001-10000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2021

Good collaborative tool

It is good collaborative tool as alternative to slack.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy is to use and allows different "rooms" for collaboration for teams. It is a great tool for fast daily communication.

Cons:

Not much that I didn't like but I have been using for so long different products so habbit of using and switching to it was a tricky part. Maybe lack of 3ed party connection to tools.

Reasons for switching to Mattermost

Some part of the team preferred to use it as management desided and choose it as for security data reasons.

Sergio O.

Verified reviewer

International Trade and Development

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2020

Best alternative to SLACK

I really liked the platform. My team found it easy to learn how to use it. Now we are replacing email communications with Mattermost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's free, it's open source, it has very easy to follow documentation. It's safe and secure. It works smooth.

Cons:

It could have sub-channels and addittional options to configure. Could give native option for audio sending.

Reasons for choosing Mattermost

It's free, open source, well programmed, nice interface, easy to learn install and use. Safe and self-hosted.

Kandyse S.

Verified reviewer

Law Practice

2-10 employees

Used other for less than 6 months

Reviewed August 2019

Best Software for Team Communication

I am overall pleased with Mattermost, in many ways it performs better than Slack and has promising prospects.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Mattermost has a very simple user interface and works seamlessly with minimal issues. It's a great alternative to other similar programs due to its accessibility and organized layout.

Cons:

Mattermost could do better in making the performance better and smoothing out some the bugs that happens on Android devices.

Reasons for switching to Mattermost

I initially made the switch just to compare, but after using Mattermost for awhile I prefer it to Slack.

Ngechu M.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Mattermost: A Must Have BIM Tool of this Era

Internal communication through Mattermost help coordinate on projects in real-time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ever since I started using Mattermost, it has ever been seamless to collaborate with colleagues which boost internal communications.

Cons:

The then bugs that I was experiencing on Mattermost are no more since the vendor support team eradicated all.

Joerg S.

Verified reviewer

Research

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Excellent open and free solution to team communication

Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products

Cons:

One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there.

Reasons for choosing Mattermost

Pricing, ability to self-host, ability to keep data on-premise, fantastic personal data policy

Showing 1 - 10 of 168 Reviews

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