--- title: "Mattermost Software Reviews, Demo & Pricing - 2026" description: "Review of Mattermost Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/workflow/mattermost-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Productivity Software](https://www.softwareadvice.com/productivity/) / Mattermost Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/workflow/mattermost-profile/reviews/)[Alternatives](https://www.softwareadvice.com/workflow/mattermost-profile/alternatives/) # Mattermost Review From $10/month Free version Free trial 3 plans Wondering if Mattermost is right for your organization? Our Productivity Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Mattermost 4.4 [(168)](https://www.softwareadvice.com/workflow/mattermost-profile/reviews/) Pricing Starting at $10.00 per user per month ### About Mattermost As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more. Mattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. Mattermost can be dep... loyed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users. Mattermost is available for mobile devices via an iOS and Android app. Do you work for Mattermost? [Manage this product listing](https://www.g2.com/products/mattermost/claim_requests/new?auto=true) Wondering if Mattermost is right for your organization? Our Productivity Software selection experts can help you in 15 minutes or less. ## Mattermost User Interface ## Popular Mattermost Alternatives Main Product Mattermost 4.4 [(168)](https://www.softwareadvice.com/workflow/mattermost-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.63Value for money - 4.38Customer support - 4.25Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11170)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Telegram](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/) 4.7 [(6440)](https://www.softwareadvice.com/customer-communications-mngt/telegram-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.65Value for money - 4.28Customer support - 4.58Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24230)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5319)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17751)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price ## Mattermost Pricing and Plans Starting price: $10.00 per month Free Trial Free Version Starter $0.00 per user Plan includes: - Ad Hoc Add/Remove Tasks - Audio/Video Integrations - Automated Triggers & Actions - Channels - Choice of Self-Hosted or Secure Cloud - Custom Card Properties With Group - Email Authentication - Filter - Full History Search - Multi-Factor Authentication Read More Professional $10.00 per user, per month Plan includes: - System-Wide Announcement Banners - Advanced Team Permissions - Business Hours Support (12×5 PT) - Choice of Self-Hosted or Secure Cloud - Everything in Starter Plus: Guest Accounts - MFA Enforcement - Microsoft Teams Calling - Openid - Professional-Plus Support - Read-Only Announcement Channels Read More Enterprise Contact Vendor for Pricing Plan includes: - 24×7 Support With 4 Hr Response - Automated Compliance Exports and Reporting - Choice of Self-Hosted or Secure Cloud - Custom Admin Roles - Custom EMM (Appconfig) - Custom User Terms of Service - Elasticsearch (Self-Hosted) - Everything in Professional Plus: AD/LDAP Group Sync - Granular Data Retention - Granular Permissions Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Mattermost Features - Popular features found in Productivity Collaboration Tools Content Creation Productivity Tools Progress Tracking Task Management - More features of Mattermost Access Controls/Permissions Active Directory Integration Alerts/Notifications API Audio Calls Brainstorming Business Process Automation Chat/Messaging Communication Management Conferencing Contact Management Content Management Customizable Branding Discussions/Forums Document Management Employee Database Employee Photos File Sharing File Transfer Group Management Group Messaging Live Chat Meeting Management Mobile Access Multi-Language Multi-User Collaboration Project Management Real-Time Chat Real Time Editing Remote Access/Control Reporting/Project Tracking Role-Based Permissions Screen Sharing Search/Filter Single Sign On Surveys & Feedback Team Collaboration Third-Party Integrations Transcripts/Chat History Version Control Video Conferencing Workflow Configuration ## Mattermost Integrations Bitbucket Integration rated undefined from -1 review Jira Integration rated undefined from -1 review Pivotal Tracker Integration rated undefined from -1 review Zoom Workplace Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review See all 13 integrations ## Mattermost User Reviews ## Mattermost customer ratings - Overall rating: 4.4/5 - Total reviews: 168 ### Rating distribution - 5 stars: 91 reviews (54%) - 4 stars: 64 reviews (38%) - 3 stars: 11 reviews (7%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.6/5 - Customer support: 4.4/5 - Functionality: 4.3/5 --- ### Excellent open and free solution to team communication - Overall rating: 5/5 - Reviewer: Joerg S. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Setup was smooth, server operation is transparent, user management trivial and everything just clicked into place when we were looking for a simple yet functional solution to team chat #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Mattermost was absolutely trivial to set up and maintain, which was a huge plus back during the first dawn of Covid where we struggled to find a solution to team chat that allowed us to host on-premise, keeping all our data local - a must for many projects which have complicated data privacy regulations that are a nightmare to work around with cloud based products #### Cons One of the paid feature is unlimited search, and as a free user (10,000 line search limit, I think), it is often unclear whether you can't find what you're looking for because you hit the limit or because it's just not there. #### Reasons for choosing Mattermost Pricing, ability to self-host, ability to keep data on-premise, fantastic personal data policy --- ### Best alternative to SLACK - Overall rating: 5/5 - Reviewer: Sergio O. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I really liked the platform. My team found it easy to learn how to use it. Now we are replacing email communications with Mattermost. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It's free, it's open source, it has very easy to follow documentation. It's safe and secure. It works smooth. #### Cons It could have sub-channels and addittional options to configure. Could give native option for audio sending. #### Reasons for choosing Mattermost It's free, open source, well programmed, nice interface, easy to learn install and use. Safe and self-hosted. --- ### Mattermost user for more than 2 years -- here's my review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros 1. If you like a free messaging tool for your team, Mattermost might be for you. It is like a knock-off version of Slack. 2. It has a mobile app that can be accessed both in PlayStore and AppStore. 3. I love its customized emoji functionality! You can also react to each reply so it is very desirable for me. 4. Even though it is free, your messages do not expire and be auto-deleted, unlike in Slack -- I love this feature. #### Cons 1. Reply functionality is a bit of a hassle because your replies tend to be a little bit scattered, unlike in Slack where it is more neat and organized. #### Reasons for switching to Mattermost Our company made a technology update --- ### Best Software for Team Communication - Overall rating: 4/5 - Reviewer: Kandyse S. - Verified reviewer: Yes - Industry: Law Practice - Company size: 2-10 employees - Product usage: Used other for less than 6 months - Reviewed: August 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am overall pleased with Mattermost, in many ways it performs better than Slack and has promising prospects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Mattermost has a very simple user interface and works seamlessly with minimal issues. It's a great alternative to other similar programs due to its accessibility and organized layout. #### Cons Mattermost could do better in making the performance better and smoothing out some the bugs that happens on Android devices. #### Reasons for switching to Mattermost I initially made the switch just to compare, but after using Mattermost for awhile I prefer it to Slack. --- ### Great user acceptance and ease of use - Overall rating: 5/5 - Reviewer: Tim E. - Verified reviewer: Yes - Industry: Publishing - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The interface is pretty much self-explanatory. This is why the user acceptance is quite good. Customizing the interface is straight forward and can be done at user level. The open source cummunity around Mattermost is really nice and welcoming. Apps for every operating systems are available and easy to use once manually set up. Scalability was never a problem with 1000+ users. #### Cons Setting up integrations is more complex than with Slack, where integrations can be installed with one click in the backend. There is an app directory, but the apps need to be set up manually. Once set up, they just work. Incoming webhooks are the only exception; they work out of the box. Mobile perfomance is gradually getting better, but it's not yet up to Slack's par. The Windows-app is not yet ready for big scale rollouts via group policies. --- ### A more secure slack - Overall rating: 5/5 - Reviewer: Massimo S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mattermost got everyone on our team working together more. Made it way easier to track how a project is going and made it super easy to share files. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros We use mattermost in our office, we work in a highly regulated industry and needed something that could offer more security while making sure we keep our files transferred among one another in our control. #### Cons Very minimal not too like. They are growing their emoji collection, but would like to see some more fun stuff in the program to insert some fun into the mundane work day. --- ### Awesome. - Overall rating: 5/5 - Reviewer: Pierre-Paul L. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Like I just said, full and easy auditing of the stack. The API is clean enough to pair with pretty much anything. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Can be installed on-premise and is open-source. I can secure and audit the software myself and I don't have to trust any external partners. #### Cons Right now I would say : backups. I have not found a good canonical documentation source about backups (and most importantly, how to restore them). It's nice to see Gitlab backing of the project, but I hate the fact that it's bundled together. --- ### A very low friction transition from less flexible more expensive team chat solutions. - Overall rating: 5/5 - Reviewer: Caleb M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. One place for team communications that Slack/Hipchat users find familiar and everybody else learns easily. Integration with other software in our mostly open source workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great integration with as many systems as we want including with SSO and being able to roll our own tweaks when necessary. #### Cons Audio and video integrations are still in beta and a bit rough. My teams pretty much prefer out of band calls for that which detracts from team interactions. Also notifications are a little dicey. --- ### OpenSource Slack to help communicate - Overall rating: 5/5 - Reviewer: Fábio S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 3/5 #### Pros Mattermost has basically the same features as Slack, but is open sourced and can be deployed on-premise, which allows for more customizations. #### Cons It has a steep learning curve for non-technology professionals. --- ### MatterMost for Open Source Project Communications - Overall rating: 5/5 - Reviewer: Jamie T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience has been with my participation in the open source project Civicrm, which maintains its own instance of MatterMost. It appears to be probably a donated or free instance of their Enterprise version of the product. It has served to keep me in touch with other project members and helped me research questions that might be answered by prior posts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The software is easy to use, similar to the commercial app Slack. It provides good thread tracking and the interface is clean and easy to understand. #### Cons For its purpose, I have found nothing about the software that I can find to complain about. It does exactly what I expected. I suppose there have been times when searching for older posts has been difficult due to the search returning a lot of matches and having to scroll through the matches. --- Showing 1 - 10 of 168 Reviews [See All Reviews](https://www.softwareadvice.com/workflow/mattermost-profile/reviews/) ## Mattermost Popular Comparisons [Microsoft Teams vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/microsoft-teams/)[Telegram vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/telegram/)[Slack vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/slack/)[Connecteam vs Mattermost](https://www.softwareadvice.com/hr/connecteam-profile/vs/mattermost/)[Google Workspace vs Mattermost](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/mattermost/)[Google Chat vs Mattermost](https://www.softwareadvice.com/team-communication/google-chat-profile/vs/mattermost/)[Google Meet vs Mattermost](https://www.softwareadvice.com/voip/google-meet-profile/vs/mattermost/)[Asana vs Mattermost](https://www.softwareadvice.com/project-management/asana-profile/vs/mattermost/)[Basecamp vs Mattermost](https://www.softwareadvice.com/project-management/basecamp-profile/vs/mattermost/)[monday AI Work Platform vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/monday-com/)[Workplace from Meta vs Mattermost](https://www.softwareadvice.com/compare/165817-Workplace/vs/404256-mattermost/)[ClickUp vs Mattermost](https://www.softwareadvice.com/project-management/clickup-profile/vs/mattermost/)[Bitrix24 vs Mattermost](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/mattermost/)[Pumble vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/pumble/)[Trello vs Mattermost](https://www.softwareadvice.com/workflow/mattermost-profile/vs/trello/)[GoTo Meeting vs Mattermost](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/mattermost/) [Compare All Alternatives](https://www.softwareadvice.com/workflow/mattermost-profile/alternatives/) ## Other Top Recommended Productivity Software [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3044) Recently recommended **36** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18816) Recently recommended **1** times [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) **4.6** (6123) Recently recommended **1** times [Unifize](https://www.softwareadvice.com/collaboration/unifize-profile/) **4.7** (11) Recently recommended **1** times Stuck Between Options? 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