OpCon

RATING:

4.8

(4)
Overview

About OpCon

OpCon is a cloud-based workload automation platform, which helps businesses create workflows for recurring tasks processing across various operations, infrastructure or virtual environments. Features include Service Level Agreement (SLA) management, remote access, auditing, version control and customizable branding. Using OpCon self-service module, staff members can create events using predefined templates, execute a variety of automated tasks such as password resets, employee onboarding or event-triggered emails and receive job completion notifications. Supervisors can use the dashboard to track performance of various processes in real-time through colored indicators and symbols, categorize jobs using tags and receive alerts for issues affecting compliance with ...

OpCon Pricing

Contact SMA Technologies for pricing details

Starting price: 

$1.01 

Free trial: 

Not Available

Free version: 

Not Available

OpCon self-service admin mode
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OpCon Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for OpCon

4 Reviews

User Profile

Sergey

Verified reviewer

Hospitality, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Powerful automation

The software itself is very powerful and allows you to automate a lot of things, that you didn't even think, could be automated. It can even perform jobs based on the emails, received into the monitored inbox. In addition to that, the software support team is very friendly and knowledgable. They helped me a lot with a number of problems / errors via remote sessions.

PROS

It seems that this product has no limits. I have only used it for several months, and was able to automate a great number of manual processes. Easy to use, once you get a concept of schedule / job relationship. I am a big fan of automation. OpCon so far has been the best application that I've worked with

CONS

Not for everyone. You have to have scripting knowledge and sometimes get creative, think outside of the box, to get the job done. But if you possess those skills, you'd be amazed what this software can do for you.

Reason for choosing OpCon

N/A

Amit

Health, Wellness and Fitness, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2021

Easy simple and user friendly

From last 10 years i am using Opcon , Its Easy to implement, navigate , self explanatory and user friendly.

PROS

Easy to implement, navigate , self explanatory and user friendly.

CONS

Some time i find difficulty to generate report which i need hence i think Reporting feature can be improved.

Reason for choosing OpCon

Easy to implement, navigate , self explanatory and user friendly.

User Profile

Shubham

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

Automation Platform

We are automating our process for the printing so that we don't have to manually run the process for the output. OpCon did that work on it's own. We only have to setup the automation process as per our requirements.

PROS

With the multiple options available to automate the process and it's capability to connect with the database or the directory to get the files so that to automatically run the process to get the output.

CONS

It's very complicated and only the professionals or the experience user can use it with ease. Only the experienced one can automate the process and can evaluate the .project in a perfect way.

Todd

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Opcon

PROS

Opcon changed the way we do business. Any new platforms are evaluated for automation with Opcon before even being considered for purchase.

CONS

Only current con is SMA's new license model our yearly cost for maintenance is more than doubling.