---
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ProcessMaker Reviews

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# ProcessMaker User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(97)

4

(62)

3

(13)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.3

Customer Support

4.2

Value for money

4.2

Functionality

4.3

* * *

### Pros

"Allows easy tracking and workflow management because of how the folders are split out hence a positive addition for the business as a whole - you are able to view due dates at first glance, see prioritized tasks and have a real time snapshot of where your project is.."

"The API integration is amazing, different software from different developers collaborating in the most efficient and effective way."

"One thing I like about ProcessMaker is that it can be accessed over the internet by using a token, making it possible to work from anywhere."

### Cons

"unable to locate the email feature in process maker4 of which i was using in version3."

"Performance of individual users within the software is also greatly affected by how hard it is to create reports, a user needs to take time and understand the software before he/she can perform reports."

"I have to say that I really did not experience any unforeseen crashes, the software also responds quite well to changes ( except upgrades, it was terrible), the workflows have to be checked after each upgrade because sometimes, they break."

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ProcessMaker Reviews, Pros and Cons - 2026 Software Advice