Wrangle

RATING:

4.9

(14)

About Wrangle

Wrangle automates common business processes in Slack. It's used by operations professionals to automate requests and ticketing with workflows. Wrangle's web-based workflow designer builds and deploys workflows in Slack, where teams create, manage and track their workflow requests. Instead of managing chaotic requests, Wrangle turns Slack channels into efficient centers that allow users to make requests, file tickets, and manage their work. Wrangle workflows are designed to help see where work is stuck. If a request isn't moving, the workflow agent has access to analytics and reporting that will show them who or what is blocking the completion of a request or task. It's a great tool for IT managers, marketing ops, sales ops, finance, or any team member who is responsi...

Wrangle Pricing

Up to date Pricing can be found at: https://www.wrangle.io/pricing

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Create powerful workflows from our template gallery or create your own from scratch
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Wrangle Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Wrangle

1 - 5 of 14 Reviews

User Profile

Michael

Verified reviewer

Internet, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Phenomenal workflow management for the modern workplace

Overall, this app is fast, convenient, and always a hit when I recommend it to my Consultancy's customers.

PROS

My favorite thing about Wrangle is that it meets users where they are. It connects with other tools and lets your team take advantage of all the other systems they use. Slack is a really fantastic place for low lift approvals, processes and notifications. And for everything else, you can make tasks and track your work through their task management app or even any other software via Zapier.

CONS

Wrangle's tradeoff is that its a somewhat less 'Native' solution. This is a good thing if you've got a whole stack of applications you use, but it could potentially be worse if your productivity apps all live in one monolithic system.

Reason for choosing Wrangle

Wrangle is just a lot more embedded into the other tools people use, like slack, instead of going all-in trying to be its own UI / tab for people to add to their list of other apps.

Kc

E-Learning, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Wrangle is what Slack is missing

Wrangle has been a fantastic partner. Their customer service is top-notch. They welcome feedback and are quick to address any issues. Our team loves Wrangle and we're creating new Slack workflows with it all the time.

PROS

It's very easy to create, manage, and update workflows for just about anything. It streamlines processes that were very manual and broken before. Now we are able to submit all types of internal requests for our team that are routed accordingly and assigned to the right people in a standardized fashion. Wrangle makes processes much more efficient and accurate.

CONS

After a workflow is active, you can update the assignee for a task. However, you can't edit the due date/time of the task. Yet. A web-based dashboard makes overseeing and triaging requests more efficient, but there isn't a reporting feature. Yet.

Reasons for switching to Wrangle

We needed an internal "IT Helpdesk" solution and while Halp was good for that, Wrangle does so much more. Wrangle isn't designed as a helpdesk solution, but you can create workflow(s) that allow your team to manage those kinds of internal requests. And Wrangle does so much more.

Vendor Response

Thanks for the review, KC!

Replied September 2022

User Profile

Andrew

Verified reviewer

Computer Games, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Nice Workflow product

Purchase, new hire and resignation workflow is with ease

PROS

The ability to have reminders, pings the workflow interface is user friendly and easy to understand

CONS

With attachment it will bring you to the web-based instead of pop up from Slack. no email notification

Ian

Financial Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Swiss Army Knife Meets Low/No Code Process Automator

PROS

Wrangle is intuitive and straightforward to standup and use out of the box. Anything we couldn't configure ourselves was an easy lift for the team at Wrangle. Often after a quick Slack message or two later we were off to the races. Their customer support and service is best in class and the level of access to discuss updates and feature requests is amazing.

CONS

It's not you, it's us.... The elements we don't like about Wrangle are more a reflection of some processes that need improvement on our end than Wrangle's ability to address them. Candidly we have some funky workflows that don't translate well - Shaping Wrangle to meet those needs is certainly possible but to be fair, not the best use of the tool. At the price point (and even at 2X) Wrangle is an "easy button" for many of our repetitive processes.

Vendor Response

Thanks for the feedback!

Replied September 2022

Caitlyn

Financial Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

We Love Wrangle!

Our overall experience has been good. The Wrangle team is very helpful and awesome to work with. I have found more uses for the product than what we originally intended to use it for as well. I'm excited to see how the product continues to improve!

PROS

Wrangle has helped simplify our process, and has become an integral technology for us to use. I don't know what we would do without it! It's very easy to design a workflow, and update as needed. Using a task list has helped ensure that steps aren't forgotten.

CONS

Wrangle is actively working to improve their product, and some of my previous suggestions have already been implemented. I would still like to see some additional features added- the ability to edit a form after submitting it, the ability to go backwards in the workflow (can help if someone accidentally checks a task or approval, but hasn't actually completed it yet), and simplifying the way the threads are populated so there is less information to scroll through.