All zenphi Reviews

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User Profile

Jeremy

Verified reviewer

Computer Software, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Sleek, simple, powerful, fun

A great product t I wish I had the means to use fully.

PROS

• EXCELLENT VISUAL APPEARANCE: zenphi's clean, simple, elegant design makes it a pleasure for your users to work with Zenphi. • DOCUMENT MANAGEMENT: Zenphi is built on Google Docs, the world’s leading platform for collaborative work. With the help of the zenphi bots and analytics engine, you can track every action that a user takes and then set processes to automatically execute or trigger actions based on user actions. • UNLIMITED ENTRY POINT: zenphi has been designed in a way that allows you to scale and grow your data as your needs evolve. Multiple entry points are available for any user and each entry point can be customized to meet your specific business needs. With Google Analytics available as an option, you can track every view or action taken by users.

CONS

It’s important to know what the competition is doing, but you need to focus on how you’re going to differentiate and stand out. At the moment, it's a little expensive for covering all use cases on the lower end. The price is high enough that it would be hard to justify it for a small side project. For example, one would need to make a very large number of requests on the free tier to make it worthwhile.

Tim

Information Technology and Services, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Zenphi Workflow Automation Convert

Wonderful. Great. Fun. Challenging. New Mindset.

PROS

The software is built around Google Workspace which is great for orgainzations whose business has Google as their core software suite.

CONS

Some of the the flow elements can be confusing to understand for a non-technical user. But after a little trial and error testing workflows this has proven to be a minimal hindreance.

Reason for choosing zenphi

The product is not bloated with things we dont need. They are not a huge company which makes their support easily accessible....even across the globe.

Moshiur

Education Management, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Easy to use

Overall, the team is talented and quick to respond to issues to resolution.

PROS

Having the dashboards and details page allows us to build small apps along with complex workflows.

CONS

If Zenphi allowed for more ux/ui customization within Google Docs, it would help us with creating more beautiful documents.

Reason for choosing zenphi

The dashboards and ease of integration with Google products.

Robert

Education Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Great product that MUST be used if you're looking to automate business workflows.

To put it in simple words, Zenphi has been LIFE-CHANGING in the way we handle some of our processes. I think about some of the jobs I use Zenphi for, and the amount of time I able to save is priceless.

PROS

The simplicity of the platform and overall ease of use.

CONS

If I had to pick one thing, I would say that it doesn't have Google Classroom as one of the integrations.

Reason for choosing zenphi

Ease of use and pricing.

Joshua

Information Technology and Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

G-Suite Automation Solution - Zenphi

Acceleration of Workflow Automation, doesn't take long to design and deploy once you're familiar with the workflow management.

PROS

Easy to learn, create automated workflow and implement if your company uses Google Workspace as the primary operation software. Fuss free and integrates with required software's (E-signing part) easily

CONS

You'll need minimal background in terms of workflow designing/logic understanding to start individually but Zenphi's team is always ready to assist and help design an optimal workflow for you and the training resources is a useful guide.

Reason for choosing zenphi

Multiple functions at a very competitive pricing, a lot faster turn around to setup workflows and instant upgrade of stakeholders user experience as there's no major learning curve like utilizing ERPs.

Josh

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Zenphi - A Major Time and Money Saver!

Amazing! We highly recommend Zenphi and have already spoken with many of our friends about using their system. If you are looking to automate, be more productive, save money and a lot more, this is definitely a software to consider!

PROS

Zenphi has a great UI that allowed us to customize workflows to fit our specific business needs. After we implemented their system, we not only saved time, we were able to reduce our workload significantly. Previously we were forced to outsource our Invoice verification process overseas, but with Zenphi, we were not only able to bring it back in-house, we reduced our costs and increased are processing time significantly.

CONS

Nothing at all. [sensitive content hidden] and his team continue to be extremely responsive and helpful as we created our workflows.

Anonymous

2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

It's like magic!

Phenomenal! The product is fantastic and has taken an irritating workflow and turned it into a magical, easy to use tool that everyone on my team can use. The Zenphi team is more than fantastic when it comes to support and service. Plus, I've had the opportunity to learn from their [SENSITIVE CONTENT HIDDEN], who is an outstanding leader with a passion for his customers, his people and his product. It is rare to see a leader with technical prowess, passion and leadership strength like [SENSITIVE CONTENT HIDDEN].

PROS

We use Google Suite and we have struggled to find a workflow automation product that specializes in Gsuite. When I stumbled on Zenphi I was more than a little intimidated, but the team is AMAZING! Truly, every concern I had about being able to conceptualize and easily implement our workflows disappeared when I started working with this team. I'm tech savvy, but I'm not a programmer and this product/team makes it easy to get excited about workflow design.

CONS

I feel like I needed the team to hold my hand through the initial workflow design and implementation. It might be easier to conceptualize for someone who has more experience in this arena, but for me, it wasn't something I was comfortable doing with out a little help and some guidance. Luckily, the team is fantastic and I have felt so well taken care of through their support and service.

Jack

Retail, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Great for use with Google Workspace

I would highly recommend this product to any business that needs to solve efficiency issues, especially those that already utilize Google Workspace, as these work together very well. This is great software and they have great customer service!

PROS

The ability to assign tasks and automate emails is awesome.

CONS

It can be difficult to get the users to use this to the best of the software capabilities.

Reasons for switching to zenphi

Security reasons

User Profile

Daniil

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

I feel like a nocode programmer

We make new integrations with our Jira every day to automate absolutely all the routine activities of system administrators. Tasks are now closed automatically because Zenphi works.

PROS

Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems. Ability to work with Google Workspace and easily build HTTP Requests and receive requests from other systems.

CONS

Sometimes, in the text editing field, when I substitute a variable with @, the text is moved to the next line. This is not very convenient, because I wanted to keep my hands on the keyboard and not add a variable through the menu, when it is possible to do it through @

Reason for choosing zenphi

Deep integration with Google Workspace

Ellie

Venture Capital & Private Equity, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Amazing timesaving tool for Google suite users

PROS

zenphi workflows are an incredible tool for automating repetitive manual tasks such as document generation & signing, updating databases, etc. And it works seamlessly with all Google suite products which is great for us!

CONS

Building workflows can be a little complicated for beginners, and it is not always obvious what the fault is when the run returns an error. That said, the zenphi customer support team are always incredibly responsive to requests for help.

Reason for choosing zenphi

We use both

Mel

Education Management, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Fabulous Add-On for Google Workspace Users

PROS

Zenphi has completely automated our onboarding workflow and has replaced a plethora of spreadsheets that were difficult to manage & maintain.

CONS

Making changes to the workflow can be tricky and thus you may need their support (which is excellent).

Reasons for switching to zenphi

We needed a system that just worked without someone having to monitor it / fix it on a regular basis.

Anish

Medical Practice, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Online Booking

Fantastic experience, in the process of asking the commissioners to roll it out to other sites.

PROS

The developers designed the flow while on our very first call, and had it up and running, fantastic service!!

CONS

none that I can think of. Any minor teething problems are sorted out very very quickly.Will Microsoft office suites be automated any time soon?

Vinicius

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excellent Integration with Google

With Zenphi the company could improve the Onboarding Process (Security Checks), registering and auditing all steps during the process. I would highly recommend it!

PROS

Easy integration with Google Suite ( Google Forms).

CONS

There is no code customization and some extra features should be implemented .

Kat

Computer Software, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Great product for workflow automation.

The tool is great and their team is very responsive and provides best practices.

PROS

Zenphi integrates with most of the tools we use and the processes we've automated have saved our team a lot of time.

CONS

The error messages are somethings unclear.

Showing 1 - 14 of 14 Reviews