# Kommo vs Segment - 2026 Comparison - Software Advice

> Kommo vs Segment - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/za/account-based-marketing/amocrm-profile/vs/segment

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Kommo vs Segment

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Updated June 9, 2026

# Kommo vs. Segment: 2026 Comparison

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Updated June 9, 2026

# Kommo vs. Segment: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/amocrm-profile/)

[Kommo](https://www.softwareadvice.com/crm/amocrm-profile/)

4.4

[(210)](https://www.softwareadvice.com/crm/amocrm-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

-   User Interface
-   Integrations

Cons:

-   Customer Support

Who uses Kommo

Based on 210 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (29%), Professional Services (16%) and Retail, Consumer Goods & Services (9%)
-   Top use cases: CRM (23%), Lead Management (13%) and Sales Force Automation (5%)

65% of users recommend this product

[](https://www.softwareadvice.com/product-data-management/segment-profile/)

[Segment](https://www.softwareadvice.com/product-data-management/segment-profile/)

4.7

[(72)](https://www.softwareadvice.com/product-data-management/segment-profile/reviews/)

Starting Price

$120.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Segment

Based on 72 reviews

-   Top use cases: Data Management (11%), Product Analytics (11%) and Data Collection (8%)

84% of users recommend this product

[](https://www.softwareadvice.com/crm/amocrm-profile/)

Kommo

4.4

[(210)](https://www.softwareadvice.com/crm/amocrm-profile/reviews/)

[](https://www.softwareadvice.com/product-data-management/segment-profile/)

Segment

4.7

[(72)](https://www.softwareadvice.com/product-data-management/segment-profile/reviews/)

+

Add product

Add product

## User satisfaction

* * *

4.4

Based on 210 reviews

Ease of use

4.3

Value for money

4.3

Customer support

4.1

Functionality

4.3

4.7

Based on 72 reviews

Ease of use

4.5

Value for money

4.1

Customer support

4.3

Functionality

4.6

## User interface

* * *

## Key features

Features selected based on 282 reviews from Account Based Marketing

* * *

Campaign Management

5.0

Contact Management

4.0

CRM

4.5

Customer Database

N/A

Data Connectors

N/A

Data Import/Export

N/A

Campaign Management

N/A

Contact Management

N/A

CRM

N/A

Customer Database

5.0

Data Connectors

4.6

Data Import/Export

4.8

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

Dropbox BusinessNot enough reviews

](https://www.softwareadvice.com/file-sharing/dropbox-profile/)[

Formstack FormsNot enough reviews

](https://www.softwareadvice.com/workflow/formstack-profile/)[

InstagramNot enough reviews

](https://www.softwareadvice.com/marketing/instagram-profile/)

[

Adobe AnalyticsNot enough reviews

](https://www.softwareadvice.com/marketing/adobe-analytics-profile/)[

ChartbeatNot enough reviews

](https://www.softwareadvice.com/website-optimization/chartbeat-profile/)[

impact.comNot enough reviews

](https://www.softwareadvice.com/affiliate/impact-partnership-cloud-profile/)

## Reviews

* * *

JA

João Pedro A.SREReal Estate, 1001-5000 employees

"Overall, it’s been a positive experience. Once the initial setup is done, Kommo becomes a solid day-to-day tool for organizing leads, tracking progress in the pipeline, and keeping all communication history tied to the contact."

Jan 13, 2026

Ariel L.CMOComputer Software, 11-50 employees

"Some integrations with third-party tools require workarounds or Zapier, which adds costs."

Jan 12, 2026

MH

Matt H.FounderComputer Software, 2-10 employees

"Segment seamlessly integrates with our web app and entire tech stack and simplifies data management, allowing us to focus on our core business functions."

Aug 2, 2023

VR

Verified ReviewerMachine Learning EngineerComputer Software, 11-50 employees

"customer support wasn’t as helpful as we would have hoped when we started running into an issue"

Feb 6, 2023

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[HubSpot CRM vs Kommo](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3142-amocrm/)[Salesforce Sales Cloud vs Kommo](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3142-amocrm/)[Zoho CRM vs Kommo](https://www.softwareadvice.com/crm/amocrm-profile/vs/zoho-crm/)[Bigin by Zoho CRM vs Kommo](https://www.softwareadvice.com/crm/amocrm-profile/vs/bigin-by-zoho-crm/)