I have been able to drastically reduce other subscriptions in my technology stack by approximately $2,300/year by leveraging Tax Dome.

I love that billing, client portal, document sharing, and communications between the firm and the client is so seamless! I use this to manage my practice and scale services in one place. This has been a huge time saver for me without having to switch between multiple systems just to send a email or request key documents.

At this moment, TaxDome doesn't allow for reoccurring payments for monthly clients but this is on their roadmap for implementation. Additionally, just understanding where "FIRM LEVEL" documents can be stored for team use is another place to understand how to be more efficient. I was able to solve for this by making my firm an account and portal to use just like clients! Lastly, I do think it is a huge upfront investment when you have a team of 5 or more, but the annual savings is key here.

The product and service are exceptional. I switched from Click-up.

Ease of use. Value for the money. Customer support.

Getting two signatures from two different people with one email address is difficult. I am very concerned about pricing and product features going forward with the company growing so rapidly.

Would not recommend it. In concept, I think TaxDome could be a great product, but it seems like they don't get the user experience and the workflow of actual accountants. I wish as they were developing their features they would jump on calls with clients and observe how they expected the feature to work and make the according changes. I am very tech saavy, but so many of their features are just so unnecessarily cumbersome or don't do what we need them to.

They are constantly making updates. The client portal is a much cleaner experience then the software we moved from. Customer service is responsive (even if not always helpful; see cons). I like being able to send clients messages and task lists - that is very helpful.

Customer service is VERY responsive, but they often seem to misunderstand what we are asking. They will propose solutions and workarounds that don't solve the problem we are describing. There is a very active feedback board that seldom gets comments and updates about where certain features are in the pipeline. As soon as you suggest a feature it's put in the "under review" category but some features have hundreds of votes and have been "under review" for over a year with no comment from TD.

I LOVE LOVE LOVE this software, as an end user, and will not consider working with a company for my tax prep who does NOT use this platform.

As someone who trusts the pros to prepare my business and personal taxes, I used to HATE collecting all the paperwork for tax season. It's still not my fave job, BUT the Tax Dome software and checklists actually make the process less stressful for me, by making it easier to track my progress and see what I still need to find. Anything that makes your clients happier/less stressed is a win for you as the accountant, AND will increase their timely compliance - and the fact that it makes it easier for my accounting firm to complete my taxes = less time spent for them = lower fees for me. Win-win-win!

Really, nothing. It is an elegant solution to bringing accounting and tax prep into the 21st century.