Basware

RATING:

3.9

(22)

About Basware

Basware Procurement Software is a cloud-based system that helps companies buy and pay for goods and services in a paperless way. The solution allows companies to see everything that is being ordered, purchased, and received. It automates approval and payment processes and enforces controls. It helps users identify how to leverage volume orders, prevent over-buying, negotiate rates and minimize inventory costs. The solution analyzes both direct and indirect spending to consolidate suppliers and orders, manage rogue-spending behavior, check supplier performance and reduce costs. Basware delivers P2P solution that helps users reach into the areas of enterprise buying. It offers strategic purchasing, touchless invoice processing, inventory tracking, asset management, f...
Invoice administration overview

Basware Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Basware

1 - 5 of 19 Reviews

Ahmet

Management Consulting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Essential & Market Leading P2P Tool

Basware is one of the leading purchase-to-pay/invoice processing platforms. The workflow engine allows the implementation of kind of an approval process regardless of detail and exceptions. This power however comes with a price, the implementation can be challenging and the implementation learning curve can be sometimes steep. Consolidated reports are very useful and the ERP integration is sold, which is a must-have for any kind of P2P Platform.

PROS

- Intuitive user interface- Solid code base (ie very few bugs/unexpected behaviour compared to the rest of the solutions)- Workflow management is both detailed and clear- Greatly boosts efficiency in invoice processing- Reusable Templates for recurring tasks- Automatic Three-Way Invoice matching with almost no human intervention

CONS

- Lacks guides accessible within the platform for tasks- Export of invoice images would be a nice feature- Price (ie expensive)- User support needs to be better for a sophisticated platform such as Basware- Rare instances of the platform freezing up on users.

Reason for choosing Basware

- Solid code base- Integration capabilities- Ability to support any type of integration- Solid and reliable integration engine- Advanced & automated invoice matching- Documentation for advanced users- Potential to extend the system (within Basware) to a full Source-to-Pay platform

Anonymous

5,001-10,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed November 2019

Basware use for approving invoices

For my approval process experience, Basware is efficient and has an extremely easy learning curve. Onboarding new users is not a hassle at all.

PROS

Basware makes the review and approval of invoices convenient, easy and speedy. All invoices are kept in one spot which makes it easily streamlined and we are able to route them for approval person to person automatically.

CONS

Rejecting an invoice can cause confusion within the back end. When an invoice needs to be rejected, one of our Basware admins is notified and then must remove the invoice from the workflow.

Anonymous

10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2020

Great tool for processing invoices

Overall experience is very good. This app is a great improvement in processing payable invoices in company. Process is smoother, easier and faster. Also, Basware works great as an audit evidence.

PROS

Basware is basically a tool which enables to process payable invoices. It allows you to upload them, input accounting string, and transfer to your ERP system. It works very well with Oracle Finance which is a great advantage. Processing invoices is relatively easy, requires 4-eye principle to be met. It allows you to add attachments, notes and perform basically whole communication regarding the invoice in one application without using neither e-mail, nor external communicator. Overall experience with this application is really great.

CONS

Purchase order processing is not the best so if you have a lot of it in your company, you may need to consider some other app. It works slow and is not intuitive.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2021

Basware is a very good Invoice Processing tool, but could be better

Overall Basware is a very good invoice processing tool, it can make your work more efficient and can bring you many solutions. It is highly user friendly and will help you with most of the tasks. However, I do believe that it can have some improvements.

PROS

I like the fact that I can send invoices for automatic processing, so they can be matched to their PO numbers. The invoice scanning feature is quite useful for that. Also, the data extraction has probably all the items that you will need to run your in-company reports.

CONS

Vendor data changes usually take 24 hours to show in the system. There can not be two sessions open, so you can only process one invoice at a time. The system can be sometimes quite slow.

Anonymous

5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2020

My daily accounting software that I can recommend

Overall I am satisfied with using Basware at work and hopefully I will enjoy working with it for a long time.

PROS

I am a Basware superuser in my company so I am very familiar with this software (P2P). It is easy to use and most importantly, it is possible to code invoices very fast and effective. My favourite feature is „invoice history” where I can view the entire history of an invoice and any potential errors that have occured.

CONS

What I dislike about this software that sometimes I run into some unexpected errors and have to close and open Basware again.

Vendor Response

Thank you for taking time to review the Basware P2P software.

Replied April 2020