About Crunch

Founded in 2007, Crunch is a cloud-based accounting solution designed for small businesses, startups, contractors and freelancers. It is available only in the United Kingdom. Crunch allows for up to ten users per organization.

Crunch allows users to send invoices, record expenses and view their finances anywhere, anytime. The software can file VAT returns and corporate taxes on behalf of users and also helps in preparing annual returns and self-assessments. The built-in payroll feature allows users to pay yourself and staff and issue pay slips.

Crunch support includes FAQs, a forum, a knowledge base, online support, phone support, and video tutorials. It also provides unlimited support from dedicated client managers and a team of accountants.


Supported Operating System(s):

Web browser (OS agnostic)

37 Reviews of Crunch

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(26)

26

4 stars

(5)

5

3 stars

(2)

2

2 stars

(1)

1

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

September 2015

Benjamin from Benjamin Ball Associates Ltd

Verified Reviewer

Company Size: 2-10 employees

Industry: Professional Training & Coaching

Time Used: Less than 2 years

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

September 2015

Been using Crunch now for 5 years. Has been a huge help in growing my company - www.benjaminball.com

I was an early adopter of the Crunch service because I bought into the idea of an online book keeping system backed up by accounting services. Crunch has delivered on all counts. Over five years we have grown our business nearly five-fold and Crunch has been a reliable partner throughout. Because they do so much more than the standard book keeping software systems (ie VAT returns, PAYE returns, audited annual accounts) it is hard to do a simple price comparison with book keeping software. In our calculations they have saved us money over the years and offer a low hassle factor (ie no missed VAT submissions or company house returns). Things like having good looking invoices, user-friendly interfaces and people at the end of the phone for operational questions or accountancy issues is invaluable. It definitely helps with keeping tabs on monthly profitability and overdue invoices. Yes, you need to be organised - and you need to enter the information. The best thing I ever did was make my assistant responsible for all aspects of book keeping. Now I can focus more on the business. Overall, if you are looking for a professional accounting partner to help you grow your business I would recommend Crunch.

Pros

- Easy to learn and to use - Combines accounting with book keeping - Good for cash flow - Responsive people - Good alerts so accounting deadlines are met

Cons

- new developments are not always as quick to arrive as you would like - financial reporting is OK, but not amazing - certainly good enough for a small business

August 2013

Ben - www.iamben.co.uk

Time Used: Free Trial

Review Source: GetApp


August 2013

Excellent stuff

A few years back I quit my job at an agency and started freelancing. Work came in, everything was great. I debated setting up a company but it looked complicated - it was less about the invoicing and whatnot, more about the legalities. After about 6 months of doing it myself, I realised it just wasn't efficient and decided to do something about it. I had no idea what to look for, but after a suggestion from a friend I contacted Crunch. As far as business goes, it's been one of the best decisions I've ever made. After going through all my options, they set up a company for me, set me up on their system and explained how everything works. There's certainly been a learning curve, but then I'd never run a business before - thankfully they've been wonderful with answers to questions (that looking back) seem borderline idiotic. Reading another review on here (that in fairness prompted me to write this one), I wasn't quite sure what the guy/girl was talking about - my experience with their (incredibly tolerant) account handlers and accountants has been nothing short of fantastic. The system itself is great - I do a lot of web work and it's pretty much what I would have built if I'd been building it. Expenses, invoicing and the rest is really simple to do, and it's great to have and see all my numbers and 'company financial stuff' in one easy-to-digest dashboard. Paperwork (including all the HMRC real time PAYE stuff) is all done and taken care of automagically. Which is nice. Frankly, I can't praise them enough. I was really worried about doing the whole 'proper company' thing, but it's not really something I think about anymore - it's just another tool that helps me get my job done, maximise my earnings and keep me legal. There are very few companies I'm happy to wax lyrical about, but Crunch is certainly one of those (just ask anyone I've blathered on to about starting up on their own!).

Pros

Super helpful, easy to use, love the system. Hassle free accounting - I feel like they actually 'get' me and understand what I'm doing.

Cons

None, really.

November 2019

David from IT

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

3.0

Value for money

1.0

Customer support

1.0

Functionality

3.0

November 2019

Going massively downhill

Trying to use them as accountants for my small limited company. Pretty tempted to swap to Quickbooks.

Pros

Bank reconciliation with certain banks is free and easy to use. Nice to know your tax exposure at any point.

Cons

They are dropping their iPhone app, which is pretty basic and could be so much better, but allows fast expense entry. No have top use their website, which isn't the best. You no longer have a dedicated account manager, you have a pool of them, so you don't get continuity and there's always a different person responding to emails. There seems to be a huge shortage of accountants, they take literally 1-2 weeks to reply to a basic email. End of year accounts has a lead time of 8 weeks and you have to chase to actually achieve that (I understand that its fully automated, the accountant just needs to double check it, which is pretty basic, I have no idea why it takes so long in this day and age). You ask a specific question and quite often get a generic response. They do not offer any helpful tax advice or go out their way to help. Expensive when compared to the competition.

June 2017

Jay from On The Rise Music Ltd

Company Size: 2-10 employees

Industry: Music

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2017

Saves us so much time and amazing staff

saving time and a better understanding of accounting for companies

Pros

Where to start? I knew nothing about accounting so when we started I wanted an online company, Crunch basically do it all! Once you get round the software (it's not exactly simple but what accounting program can be??) it's very easy to use and the real time info is great. We use it for tax returns, PAYE and personal tax and it's an essential tool for us!

Cons

The reporting side can be better, you get great bar charts but only for the active tax year. I'd like to see more historical visual charts to help build up a better picture of the companies growth.

June 2017

Paul from Mansell Technology Services Ltd

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Great service, really helpful team, good advice and essential for me when I was getting started

Pros

Excellent web interface makes it easy to access all of my accounting information in one go. I love the fact that its online so that I can use any device to get to my accounts, and NO spreadsheets!!!

Cons

An iPhone/iPad app would be great for quick view information. I would also love a more fully inclusive contract review service, the existing arrangement with 5 day lead time is often too long so I end up having to go elsewhere. Sometimes I want a quick answer such as 'which category should I list this expense as?' - this would be nicely solved via an online chat function which would be really useful. Finally, proper 2 factor authentication (Google authenticator) would be good too.