DATABASICS Expense

RATING:

4.4

(47)

About DATABASICS Expense

DATABASICS Expense is a cloud-based accounting and expense management solution suitable for businesses in a variety of industries. Key features include expense reporting, policy enforcement, receipt management, automatic reimbursement and reporting and analytics. DATABASICS Expense is able to handle employee reimbursement and vendor remittances. The solution can designate multiple fund sources based on business unit, location, or other criteria. It distributes customer-approved payments to the designated beneficiaries and beneficiaries receive an email notification of impending payment. It can also process approved expense reports from company cards and generate remittance reports. DATABASICS Expense also offers an audit module that enables users to access complete au...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

DATABASICS Expense Pricing

Contact DATABASICS for complete pricing information. Subscriptions are available on a usage basis per-month basis with a volume discount available for larger numbers of submissions per month.

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Not Available

DATABASICS expense mobile

DATABASICS Expense Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for DATABASICS Expense

1 - 5 of 47 Reviews

Nancy

Aviation & Aerospace, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Aerovironment Expense reporting review

I've been the admin for our Databasics account for close to 13 years, and have had great experience using it

PROS

I like that the software is integrated with our other systems, where files load in daily to keep the companies changes current, such as employee files, and departments

CONS

I don't have an point of reference to compare this to

Reason for choosing DATABASICS Expense

I believe the company chose Databasics because the cost was so much less than the competetor

Vendor Response

Thank you for your review of DATABASICS Expense! We are pleased to hear that you appreciate our software's integration capabilities, which help keep your company's changes - including employee files and departments - up to date. At DATABASICS, we understand the significance of synchronizing data in real-time. Our solutions are designed to seamlessly integrate with various systems, ensuring accuracy and efficiency. Although you mentioned not having a point of reference for comparison, your positive review validates our commitment to customer satisfaction. Your words speak to the quality and user-friendly nature of DATABASICS. We're gratified to learn that your reason for choosing DATABASICS Expense was its competitive cost. We focus on providing high-quality, cost-effective solutions to meet the needs of a wide array of businesses, from regional nonprofits to multinational corporations. Your long-standing relationship with DATABASICS—nearly 13 years—reflects our dedication to fostering long-term partnerships with our clientele. More importantly, your positive experience as an admin for this lengthy period encourages us to continue delivering top-rate customer service. As always, we are here to address any issues and provide assistance to ensure you continue to have a great experience with DATABASICS. Your satisfaction is our top priority, now and in the years to come.

Replied June 2023

Lisa

Pharmaceuticals, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Great expense reporting tool

I was part of the team that selected DataBasics as our expense reporting option. We reviewed a few programs and needed an option that included the ability to capture Sunshine Act Data in a simple and accurate manner. We also needed to be able to pull Sunshine data for reporting. DataBasics provided the tool that was easy for our team to use and captures the Sunshine Act data in a manner that is easy to report. Any and all issues are resolved quickly and accurately by the support team. They will work with ANY staff member, individually if needed, and have the patience of saints!

PROS

Pros: Ease of use for both user and administrator. The support team is incredibly responsive, very pleasant to work with and resolve issues quickly.

CONS

Cons: Some of the HELP tools attached to the program are out of date and not terribly helpful. The reporting tools are great if you already have a report developed, but you cannot create your own reports easily. Then again, the support team tends to create ad hoc reports quickly.

Reason for choosing DATABASICS Expense

Ease of use, cost and responsiveness of the DataBasics sales team.

Reasons for switching to DATABASICS Expense

Cost and the need to be able to capture and retrieve Sunshine Act data without a lot of extra programming and costs.

Vendor Response

Thank you for your review of DATABASICS Expense! We're glad to learn that you appreciate the ease of use and simplicity that our software provides for both users and administrators. Our commitment to making expense reporting a straightforward experience is a testament to our dedication towards customer satisfaction and solving problems effectively. It's heartening to know that our support team has been incredibly responsive and a pleasure to work with. Our primary goal is to resolve issues efficiently and ensure timely assistance. We appreciate your input as it guides us toward necessary improvements. While our support team is readily available to create ad hoc reports, we understand the importance of enabling clients to construct custom reports with ease. Rest assured, your comments on will be considered in our ongoing efforts to improve the software. We're pleased to learn that you chose DATABASICS Expense over alternatives such as SAP Concur due to our affordability, ease of use, and the responsiveness of our sales team. It's gratifying to know that our product serves your needs, including capturing and retrieving Sunshine Act data seamlessly, without any added complications or costs. Your candid feedback on the benefits and efficiency of DATABASICS Expense is highly valued. We remain committed to your satisfaction, and we're here to help if you need any assistance or have any further suggestions. We strive to maintain long-lasting relationships with our clients, ensuring that we continue to cater to their diverse needs with utmost dedication.

Replied June 2023

Jason

Hospital & Health Care, 501-1,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

1

FUNCTIONALITY

3

Reviewed July 2020

UI Seems Straight Out of the 1990's

Worst expense reporting software I have used to date.

PROS

The software is good at tracking any errors that may have happened during the expense reporting process

CONS

The user interface, the ease of use, the multiple confusing fields, "Select a City" doesn't even list cities, only states?? Too many things to name.

Vendor Response

Thank you for your review of DATABASICS Expense. We are pleased to know that our software effectively tracks errors during the expense reporting process. A key objective of DATABASICS is to ensure accuracy and efficiency in managing expenses. We are sorry to learn that you've had a difficult experience with our user interface. Our commitment at DATABASICS is to providing a seamless and straightforward expense reporting solution, and we certainly hear you that there are some areas that have fallen short. Issues such as those you mentioned are not reflective of the experience we aim to deliver. Rest assured, your feedback is critically important to us and will be addressed. Our commitment to customer satisfaction is reflected in our constant thirst for improvement. As part of our ongoing initiative to streamline the user experience and deliver the most satisfactory product on the market, we will utilize this opportunity to review the user interface, focusing on making it more intuitive and easier to navigate. DATABASICS has the flexibility and adaptability to cater to the distinct needs of a wide range of businesses. Be assured that our dedicated team will continue to work tirelessly to resolve any issues you have raised to enhance your overall experience with DATABASICS. We truly regret that we weren't able to meet your expectations in this instance, but please know that we're fully committed to continuously improving our software and services to enhance customer satisfaction. If there are any specific changes you suggest, we encourage you to reach out to us, as we consider customer input invaluable. Thank you again for your insightful feedback, and we hope to serve you better in the future.

Replied June 2023

Traci

Pharmaceuticals, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

2019 DataBasics Review

My accounts payable group had to manually process approx. 60 expense reports each week. This software not only saves them a considerable amount of processing time but it makes the entire approval routing and payment process more efficient.

PROS

The software is very user friendly. The general ledger extract, automated notifications and the availability to customize reports is extremely helpful. The security behind the rules and validation process, is ideal in helping my staff approve and make payment process efficient. The amazing DB staff from the our implementation team to our current support staff is the absolute BEST part of the entire process.

CONS

It would be great if the supervisors or managers that approve the expense reports, could do that simply by replying to the email notification

Reason for choosing DATABASICS Expense

The cost! We implemented DB approx. 4 year ago with another one of our entities and could not wait to start using it on this entity.

Vendor Response

Thanks, Traci, for your thoughtful review of DATABASICS! We love to hear that you're saving time and making your processes more efficient. We're also thrilled to hear that the DATABASICS team has been so helpful throughout the whole process. We're also super thrilled to have you as a customer. Thank you for the time you took to tell others about us. -The DB Team

Replied July 2019

Jim

Insurance, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2022

Great experience with Expense

Our experience with Expense has been very positive. Users have benefited from the software because it is easy to use and less time consuming than our previous process. The process of expense reports has been greatly improved and has become much more efficient.

PROS

I have been using Expense for almost 20 years. The implementation process went well all those years ago, and the product has continually evolved and been a very valuable tool for our company. Users really like the automated input of Visa charges. As the admin, I like being able to capture company specific information that was customized for us during implementation.

CONS

I have had very little issues with the software over the years. There is nothing I think of to point out as something I don't like about the product.

Reason for choosing DATABASICS Expense

Databasics Expense provided all the functionality we needed and was almost painless for employees to adapt to using. The cost was substantially lower than the other product consider.

Vendor Response

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us and we work hard to make the pricing fair and affordable! We count ourselves lucky for customers like you. We look forward to continuing our 20-year partnership!

Replied July 2022