BILL Spend & Expense (Formerly Divvy)

RATING:

4.7

(413)

About BILL Spend & Expense (Formerly Divvy)

Divvy from BILL is a spend and expense management solution that gives small and midsize businesses the credit they need and helps them save time and money by automating expense reports, budgets, and reimbursement processing — all in one place. Our free software and card combination provides real-time insight into employee spending, and better fraud protection with virtual cards. With Divvy, you can: Automate expense reports: Expenses are ready to upload immediately saving you time - no need to reconcile credit card statements with your expense management system. Improve employee spend management: Take control of your business budgets and say goodbye to the “spend now, ask forgiveness later” mentality. Manage payments and subscriptions: Create a separate card for eac...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BILL Spend & Expense (Formerly Divvy) Pricing

Divvy is free.

Free trial: 

Available

Free version: 

Available

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BILL Spend & Expense (Formerly Divvy) Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for BILL Spend & Expense (Formerly Divvy)

1 - 5 of 412 Reviews

Bailey

Medical Devices, 11 - 50 employees

Used less than 12 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

Divvy - business credit cards as they should be

User Profile

Zachary

Verified reviewer

Accounting, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

The best software our company purchased in 2018!

Overall, Divvy has enabled my company to gain WAY better insight into where dollars are going. We now know where we are over-budgeting and under-budgeting each month. Divvy makes tracking business expenses fun — I never thought I'd say that!

PROS

I first learned about Divvy via the daily business newsletter, Morning Brew. I was in disbelief that the product was totally free, so I scheduled a demo call. As it turns out, Divvy really is TOTALLY free. The app is incredibly user friendly and switching/updating budgets is surprisingly easy. But while the app interface is nice, the push notifications are wonderfully helpful, and Divvy travel has us saying bye-bye to Expedia, the REAL value our agency has found in using Divvy is the virtual card feature. As the Director of Marketing Strategy at a small Marketing Technology Agency, I manage a team of people who run a plethora of digital ads campaigns for numerous clients in any given month. Divvy's virtual card feature allows us to manage media buys on behalf of our clients without needing to open 100+ credit cards (or require the client to use their card). So, we're able to manage our clients' monthly spend and charge them a small admin fee (for putting the spend on our cards) without incurring ANY credit card fees.

CONS

Honestly, there are really only two things I dislike about Divvy: 1. That there isn't a Divvy for PERSONAL spending (I've been Googling looking for something like this for the past few weeks now...nothing seems to exist!) 2. The saving a receipt feature/adding notes feature is a little spotty at times. I find that I often need to go back into a purchase and re-upload the photo of the receipt/re-type my note. Hopefully this is a bug that gets worked out with the next app update.

Vendor Response

Hi Zachary, Thanks for the feedback! I've sent your feedback regarding the photo receipt uploads to the director of product, and he's looking into a way to improve that process and ideally ensure that it never happens again. Just wanted to thank you personally for joining the Divvy family of happy customers, and for taking the time to leave a great review! -Mark

Replied December 2018

Krystal

Accounting, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

BSE is up to great things!

I think BSE is a great efficiency tool. Coupled with it's low price of FREE-99, it offers great control over expenses in a real time capacity.

PROS

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

CONS

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

Reason for choosing BILL Spend & Expense (Formerly Divvy)

Price, demo was convincing and ease of use.

Reasons for switching to BILL Spend & Expense (Formerly Divvy)

It was expensive & over complicated to manage.

Vendor Response

Thank you Krystal for your feedback on BILL Spend & Expense. We are glad to hear that you enjoy having the ability to see real time spending and that the software syncs directly with QuickBooks. We apologize for any frustrations caused when doing reimbursements and account mapping. We will pass on your suggestion to have these two things in the same place to cut down on the steps you take to our development team. We are always looking for ways to improve the software for our users. If you have any other questions or concerns, please reach us directly at 1(855)229-3111.

Replied November 2023

Lindsey

Marketing and Advertising, 11-50 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed January 2020

Should still be in Beta - has a long ways to go...

I have always been a pretty early adopter for new platforms and I have to say, DivvyPay should still be in Beta Mode. Divvy - you could be great. Really really great. But you have a long ways to go. I’m rooting for you, but looking for other options in the meantime. Stop spending advertising dollars and fix your issues.

PROS

- The virtual cards are BRILLIANT (1 of only 2 reasons I stay) - The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay) - The cards look nice - Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)

CONS

- The app is getting better, but still has very very limited features. - The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific. Stop calling my vendors - learn to do this via email or text like every other institute. - Changing of banks - don’t do it. I am 5 days into this process with this very small task and it is still not complete. Again all manual. You call and request them to change your bank, they email you a form to fill out. Then you wait until they decide to email you a sign now document to fill out. Then you wait again. I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain. Archaic. I have switched over every other service in a few clicks of a button - why can’t you all figure it out? - Rewards - forget them. You can’t use them until you have been with the platform for a year. (No one tells you this when you sign up) and their prices are always more expensive then a simple google search. Plus they charge you a service fee every time you use the points on travel.

Kristine

Hospital & Health Care, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

Expense and Reimbursement Management for next to nothing

Overall, implementing Divvy has ben a huge win for my organization. It's streamlined our expense reporting process, keeps all expense records within a single system and costs us nothing. We've used other paid platforms in the past, and Divvy's solution is far superior.

PROS

We rolled out Divvy in June of 2022. Every employee has a Divvy account for reimbursements; about 20% of our employees also have corporate credit cards. This is what works:- Easy to set up custom fields to correspond to our accounting system for expense coding and tracking- Budgets set up by functional team so managers are approving their direct reports transactions- Easy to adjust teams/budgets on the fly- App always works and employees can code charges and upload receipts seconds after a charge is made- Easy to administer; add employees, cancel cards or charges, delete employees, adjust budgets, add accounts. The system is simple to navigate and intuitive.

CONS

Some drawbacks to Divvy - - No notification alerting you that a budget is getting close to its monthly spend limit- Employees need lots of education on how budgets work; they need to request funds BEFORE spending- Reimbursement tab needs to be more obvious. Managers don't check and can have employee requests languishing there for weeks- Reimbursements don't hit employee accounts for days after the funds have already been withdrawn from the company account

Reasons for switching to BILL Spend & Expense (Formerly Divvy)

Expensify was expensive, not user friendly and had frequent issues with syncing correctly. Charges would take days or weeks to appear. Employee receipts would disappear. There was no way to easily track or make out of pocket reimbursements.