Fraxion Software


Fraxion is a cloud-based spend management solution that helps users automate the purchase lifecycle. Key features include expense claims management, travel and expenses, accounts payable and more.

Fraxion’s spend management tools include configurable spending rules that enable users to authorize expenditures before they are incurred. Fraxion also helps users manage request creation, quoting, approvals, purchase order generation and invoice processing

The software helps users to track where purchases were made as well as purchase prices. Users can submit claims from a mobile device, including receipts and supporting documents. The reimbursement process can be configured based on company policy rules and approval thresholds.

Pricing is per month. Support is provided over the phone, via email and through an online help desk.



8 Reviews of Fraxion

Overall rating

3.63 / 5 stars

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Showing 1 - 8 of 8 reviews

January 2019

Henk from LAW FOR ALL

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Frax review

Pros

Ease of access - on multiple devices, replaces old (physical) paper process, multiple users able to transact, history of requests - functions as a great database to refer to when needed, exporting function (to multiple formats) replaces manual capturing for budgeting purposes, custom function provides great flexibility.

Cons

Dashboard not able to be customised for our company specifically - who doesnt necessarily make use of all functions, dashboard also not customizable in order to change icons according to request flow, small practical "issues".

November 2018

AJ from Zone Fitness

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Fraxion - Zone Fitness

When we initially started we had more than sufficient training and since we've been using CSR, the support has been swift and issues were resolved within a matter of hours. Overall the experience with Fraxion and dealing with the team and the software has been positive.

Pros

Having the opportunity and advantage of centralising the procurement function within the company and creating a solid workflow whereby users can easily create and request for certain expense items while still staying within an allocated budget. The audit trails is also a big advantage for finding and resolving issues while making purchases. It is also straightforward to add new companies and to administer new users to the system.

Cons

Haven't had any issues thus far.

February 2019

Elsabé from Board of Healthcare Funders of Southern Africa

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

February 2019

Speed it up

Approval of purchase requests has been speeded up tremendously. The linking of invoices to orders means any irregularities that are flagged through email alert notifications allows us to investigate these immediately.

Pros

Before Fraxion we could not access our procurement system while out of the office and all purchase requests were handled manually. Now the automated approval system has streamlined both the procurement and invoice accounts payable processes.

Cons

The software does not support the decimal system.

April 2018

James from IDU

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

An excellent solution that resolves the disjointed processes typically involved in procurement.

Pros

The application is very affordable. State of the art technology and well thought out features help make this product a pleasure to use. Being cloud based is a big plus, as there are no concerns around installation and upgrades of the software.

Cons

There are no cons. The system delivers a solid workflow process that is easy to maintain and use. The email alerts work extremely well. The supporting documentation tools are great.

August 2018

Claudia from Efficient Group

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Fraxion review

Pros

Workflow is easy to understand and PO gets approved within minutes.

Cons

Initial set-up is time consuming. Intergration with accounting software causes some delays.

Response from Fraxion of Fraxion

Replied October 2018

Hi Claudia. Thank you, we appreciate your feedback. As you are running Fraxion¿s on-premise solution, the initial implementation timelines were inherently lengthy, however, these time frames have been significantly reduced when deploying our cloud solution; an automated integration module is also available in this solution. We look forward to showing you Fraxion cloud soon.

July 2018

Sean from Cube Workspace

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

July 2018

Fraxion has been a great tool for our business to digitize our purchasing process.

Pros

Cost effective and largely functional off the shelf. Enables decentralisation of this function to our various branches.

Cons

Does not integrate with Sage evolution natively. Issues have arisen caused by date formatting dependant on browser and system settings. Some issues with the order in which users perform certain functions or else workflow does not function correctly.

Response from Fraxion of Fraxion

Replied October 2018

Hi Sean, Thank you for your feedback. We look forward to deploying our automated integration module, which will address your Sage integration concern. Our free automatic upgrades will be released shortly with great enhancements. We would like to hear more about your workflow comments as we have generally found our workflows to be extremely flexible, one of our team members will contact you to discuss this soon.

August 2018

Khulelekile from Medshield Medical Scheme

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

3 of 5

August 2018

Medshield Medical Scheme

Pros

Most functions are user friendly.
You can keep a record of all Procurement transactions on Fraxion.

Cons

The pay function is not functioning or meeting the expected outcomes , instead it is more of a mission to use this function ( matching payments made to correct invoices)

Response from Fraxion of Fraxion

Replied October 2018

Hi Khulelekile, thank you for your feedback. I believe that Medshield is currently running our legacy, on-premise solution but considering an upgrade to our cloud solution. Our new version has vastly improved invoice matching functionality as well as many other enhancements. We look forward to upgrading you soon.

October 2018

Lisl from Juta and Company (Pty) Ltd

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Fraxion Review

Our experience with the software and Fraxion team has been very positive. We are hoping to improve spend approval process, automate processing and control our costs.

Pros

The system is extremely user friendly and can be used with little to no training. It creates an overall view of the spend, which puts the authoriser in a informed position before approving the spend. The automation of the process and paperless environment is great!

Cons

We had some difficulties integrating the software to our ERP