Fraxion
About Fraxion
Awards and Recognition
Fraxion Pricing
Per user pricing model. Contact Fraxion for detailed pricing information.
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Fraxion
1 - 5 of 60 Reviews
Jared
Verified reviewer
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Could not be happier with this software.
Very intuitive interface. Most users were able to pick up how to use it with minimal training. Previously we were using WebApps in Microsoft Dynamics SL to enter purchase order requests, and the interface was so difficult people simply stopped submitting purchase orders. With eRequester, we have nearly 100% compliance.
CONSWe are a project management company. eRequester (like most purchasing software) uses departmental approval routing. On projects, it would be nice if the approval routing could shift to a project basis, rather than departmental. It would need to pull who the project manager is from our ERP software, and set the routing to go to that person instead, so no small feat. But, that's my one complaint.
Elsabe
Non-Profit Organization Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Fraxion since 2018
Approval of expenditure is quick and easy and ensures adherence to company policies and audit requirements.
PROSFraxion is easy to use and being able to quickly track the creation, submission and approval dates and times of requisitions and invoices eliminates confusion and excuses for not meeting deadlines. Integration with existing business processes was relatively easy, apart from one or two minor glitches.
CONSThe standard reports (dashboards) are not as useful to us as other reports would be, eg. a report that shows all invoices plus amounts linked to their respective purchase orders (history report, not only a 30 day report as is currently the case).
Vendor Response
Elsabe, thank you so much for your review. It's great to know that your expense approvals are quicker and easier, and policies and audit requirements are under control with Fraxion. I'm pleased to inform you that during the month of August, 2021 you will have access to a new embedded spend analytics feature that will enable you to report on all requisitions, purchase orders and invoices for any time period you wish to analyze. We can certainly assist with building custom reports for you, if you have specific requirements. Your Account Manager will get in touch shortly to discuss your options. We appreciate your feedback, Elsabe.
Replied July 2021
Gary
Health, Wellness and Fitness, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Fraxion Uodate
Program works well with my company. Sufficient enough.
CONSNothing at all do I have a problem with.
David
Retail, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed July 2020
Prestige Cosmetics
Faster processing times, less time spent in the Finance department on processing and capturing, correct approvals are in place. Negative experiences with regards to integration into our existing setup, implementation team was not very clued up on the integration, lack of communication and understanding of setup and implementation, no project manager or project management skills displayed
PROSIt is easy to use, with the cloud based version it is accessible from anywhere, and quite customisable on the user front with regards to approvals and workflows. Great data and document store
CONSIntegration and setup was extremely difficult, it did not integrate well into our existing setup, limitations on user rights in terms of reports, reporting could use alot of work to improve and add more value
Reason for choosing Fraxion
There were no other alternatives that we explored.
Vendor Response
Thank you for your review, David. As we are committed to continually improving our product and processes, your feedback is much appreciated. We're glad that you find the product easy to use and that you're enjoying the accessibility that a cloud solution brings. It's great to hear your comments on the customizable user front end and the data and document digitization benefits you're seeing. We've heard the requests for improved reporting and are pleased to inform you that we will be releasing a new BI platform shortly. We're certain it will address your requirements with advanced analytics, dashboard views, and actionable insights. One of our consultants will contact you to provide more details as soon as it is available. We understand your concerns around integration challenges. As a fully cloud deployed solution, we constantly strive to find better and more cost-effective means of integrating into legacy on-premise accounting solutions to ensure a seamless user experience.
Replied July 2020
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Fraxion Review
Easy to use and accessible from anywhere, Fraxion is an excellent database to refer to when needed, especially for auditing purposes. The customer support team is excellent.
CONSThe system needs to generate a few more reports and email alerts and would like to see the precise changes made to a profile.
Vendor Response
Thank you for the constructive feedback. With the recent launch of our Insights offering, powered by Microsoft Power BI embedded into our solution, there has been an accelerating increase in the number of reports and dashboards that we are making available to customers. Further, Insights allows us to rapidly create custom reports should customers require them. We will have a member of our services team reach out to you to provide further detail.
Replied November 2022
