All Microsoft Dynamics AX Reviews
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Geoff
Management Consulting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Mid Market Consumer Products AX Perspective
I have overseen 6 implementations of AX in mid-market consumer Products organizations over the past 10 years. It has been an interesting time to watch the product grow into a Tier one solution from the Axapta version. The growth of the product and acceptance by the market has been remarkable. What I find most appealing with AX is the breadth of function coverage it offers coupled with the depth depth of capability. The SMB market often requires the same features as enterprise category organizations and AX can be configured to provide all of the components needed for the range of company sizes. The addition of a high quality WMS module provides an essential piece of the puzzle that most SMB solutions lack. Also, the Retail mPOS offering is a robust solution. Coupled with it's full integration and configurable user interface, mPOS provides a true 360 degree solution to companies with multiple selling channels. The new AX7 and Dunamics 375 sets Microsoft apart from other providers. The new web interface and straightforward toolset will provide users a significant advantage.
PROSConstant improvement of the product, interface and integration to other solutions. The quality of WMS and order management.
CONSThe constant improvements pose challenges to keep current with releases.
Elie
Financial Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed July 2020
Microsoft Dynamic Nav review
Overall the software is highly efficient and reliable. The reporting/analysis module is a solid one that brings additional value to any firm that implements and installs NAV. One thing that I would recommend is to set up an automated online banking reconciliation module
PROSThe software is user friendly with easy to navigate panel The division of the panels/module makes it easy for all user to fill and get the data efficiently The reporting module is flexible enough to be tailored to the management requirements easily
CONSThe initial implementation phase takes a lot of effort and is not straight forward. The pricing schemes could be revised to give more payment options
Mohamed
Computer Software, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2019
Very "Microsoft" by all means
1- easily integrate with all microsoft other applications. 2- start to work with it takes no time. 3- Reporting tools easy to use. 4- availability of power apps is an add in as it's great tool to build your ideas into app. 5- power BI gives business the edge in analytics and it's very powerful compared to other BI solutions. 6- Cost is not high. 7- has collaboration tools through out the system
CONS1- Administration of the system needs a global admin permission to fully use it. 2- more customization to the system needs expert as it's not that easy. 3- mobile app always crashes. 4- cannot compete in the Manufacturing business with other specialized ERPs.
Kikombeeusizuri
Building Materials, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
AX
I use AX everyday in the office administration field. With the fact that I have been using it for a couple of years now, for the most part I can navigate through it easily. The database can hold tons of detailed customer information, and is pretty viewer friendly.
PROSAll of the information is always saved automatically when you close something, which is very helpful.
CONSWhen AX first launched as a whole there were many bugs that had to be worked out, including me being kicked out of the system right in the middle of working on something. Also sometimes it becomes a hassel to have to have multiple screens open just to to enter or edit certain information.
Timothy
Mining & Metals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2018
Microsoft AX
Great training was given on-site and within the software.
PROSThis is a professionally written ERP that fits into all areas of our core processes. The reliability and data mining features are great.
CONSMuch had to be spent to configure it for our company. The time also seemed excessive to implement fully.
Miriam
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2019
Dynamix Review
Microsoft Dynamics would have a much greater review if it was compatible with other browsers being the foundation of the product.
PROSThe system is easy to navigate. Very straight forward if you become familiar with "SO" and "PO" or "RMA" uses this is very easy.
CONSSince this program is only able to run SUCCESSFULLY on Internet Explorer it is EXTREMELY slow. It makes it hard to be patient. Since most of my work was done through AX is became very frustrating having to inform the client that we couldn't help them AT THE MOMENT due to the software running on a slow server.
Muhammad
Management Consulting, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2018
AX Go Live Process and Maintenance Process
Although Software is no doubt is an excellent software but our our vendor who implemented is not properly trained on it. Software has all the things combine in it that older Microsoft GP has in different applications. Like Financial, Inventory and Procurement and sourcing.
CONSMicrosoft should stop giving rights to these software companies that not properly trained. Software as compare to SAP have is little bit difficult manager. SQL DB sizes grow too much.
Josh
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
FUNCTIONALITY
4
Reviewed September 2017
Microsoft Dynamics Great Plains
I like the software, overall.
PROSThe software does what is is designed to do. It is accurate and very dependable. I rely on it for a multi-million dollar business.
CONSIt is a very difficult system to train an individual(s) on. Errors are difficult to trace down, if done in a prior month's posting period.
Tony
Electrical/Electronic Manufacturing
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed February 2016
Good Solid ERP Product
Dynamics AX is a powerful product that has a lot of features. It's reasonably easy-to-use for anyone fairly comfortable with computers, and especially for someone with experience using an Enterprise Resource System. It's customizable both at the company and personal level, which makes it simpler for users on a daily basis. Reporting at the individual user level is good once you know how to do it.
CONSDynamics AX can be a little difficult to use for people who have very little computer experience. Not all features are totally intuitive.
Ginger
Retail, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2018
Microsoft AX Revuew
This software can do so very much, but there isn't a lot of info out there to show you how to make things happen. Chances are good that the software can do whatever reports, etc. you might need, but there is often no instructions available on how to accomplish your goals.
PROSThere is a great deal of functionality with this product. This is a very powerful software, however it is not easily learned.
CONSNot very user friendly. It is difficult to find instructions on how to do certain things that AX surely is capable of doing.
Timothy
Mining & Metals, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2019
Dynamics AX, it doesn't have to be better, just Microsoft.
This ERP software replaces an outdated application with a learning curve as steep as Everest.
PROSI thought about this for several days before concluding... there is nothing I like about this ERP software. Having said that, I'm one of many users with their own needs for this program. Maybe the quality module is taking a back seat to all the other functions of this complex integrated software because after all, it's just quality. Right?
CONSThe lack of systems to monitor and use as a QMS control tool makes it impossible to recommend. There are other software that has filled the gap for these deficiency's.
Danish
Insurance, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Excellent Product...All Modules in one Package including CRM.
Both On-Prem and Cloud Versions Available User Friendly Value for Money Seamless Integration Supports Module-wise implementation
CONSHave to learn X++ for customization.
Alexandra
Financial Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2018
Absolutely the best way to plan resourcefully in any company!
I've always liked a good platform to plan ahead and keep everything organized. And that is what Microsoft Dynamics did!
CONSThe product is a very round and sound way to go, you will not go wrong with Microsoft the only bad thing I would say would be the wait time on the customer Service line. Everytime it's +10 minute wait.
Nuage
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Good and worth the money
Recommended.
PROSWe really like how it helps with inventory management. I have heard it is good for transportation but we don't utilize that feature.
CONSIt can be a bit pricey depending on the number of users. However, it depends on your use and the size of you company.
Mukul
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2018
Good Product for Warehouse Operation
- Easy report download - Basic workflows for warehouse operations as it happens on the floor - Easy to find products and orders
CONS- Little complex than other software in this range - Too many layers for obtaining information - Not mobile friendly
Viquaruddin
Construction, 5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2019
Customization
The best feature is that u can export all the data in excel it really help me to make sure all the information is accurate before converting then in to presentation. Iam using this software in many sections so far i haven't seen any big drawback.
PROSEvery company has different type of structure and policies. This software does exact role what a company is looking for.
CONSWhen u link cost control it becomes a little complicated.
Marriah
Oil & Energy
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed August 2016
Robust system - easy to use
Microsoft Dynamics AX package is a robust ERP tool that enables management of all areas of the business. Although complex, the system is easy to understand and navigate. One of the most helpful functions is the capability to export any table from the system into Excel. Very handy for quick analysis.
CONSSome bugs in the system that cause GL amounts to calculate incorrectly. This problem is very few and far between and may be caused by company-specific customizations.
Predrag
Electrical/Electronic Manufacturing, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2017
I use AX on daily basis in a big company
Fast communication between a lot of users no metre how far or busy they're only bad internet can cose abadering job
CONSVisual locking and arrange of options because sometimes I westin time in searching some of the options
Kristin
10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2018
Dynamic Software
A wonderful on-premises enterprise resource planning (ERP) solution for our enterprise. It has everything we needed and therefore implemented it into our company! Just went live with a few BETA clients.
CONSThe only issue was it took a long time to implement this product due to the complexity of it and our company dynamics.
Sugianto
Civic & Social Organization, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Great Product
overall this product is good for ERP in the company
PROS- This product is proven - Almost no bug in operational using this software - The feature is complete - Good design for working with this apps
CONS- Difficult to upgrade to newest version if at before we don't have maintenance agreement - the price of license is expensive -
Siobhan
51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed October 2018
Difficult to navigate
It's a great tool for in-house usage of products and customers and has many reporting capabilities and helps keep track of inventory which is great.
CONSCan easily make changes to things if you dont know what you're doing Requires training to understand the different capabilities
Cesar
Government Administration, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
The tool that you need for improve your business or company
This is an awesome tool that comes with all the elements that you need to improve your business, because Dynamics allows you to cover a big range of opportunities, working through five services: Sales, Service, Finance and Operations, Talent and Marketing. You can cover all the needs of your business through only one app, the support customer is awesome and the software works perfectly.
CONSI have nothing bad to say about Dynamics, it comes with the features that you need for your business and has an easy integration with another Microsoft software like MS Office for example.
Carlos
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed February 2017
Microsoft Dynamics AX review
If you're familiar with Microsoft products it's easy to manage this software. You don't need to be an expert to understand it.
Joy
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed June 2017
Microsoft AX is a pretty robust ERP for small to medium sized business
Overall, it is a decent ERP system and gets the job done. I've only been working in it for 4 months and have picked up on everything fairly easily. The user roles and work flows enable various departments to stay connected.
PROSLooks and feels like Microsoft Excel Hierarchical structure is easy to follow Easy to download information Techgap is a great resource
CONSMany of the set ups are not intuitive. You really need to have a separate test environment to constantly play in to be sure you understand how things will actually work. In our environment, processing time is very slow. Cannot be implemented without a partner. Which is costly
Nina
Information Technology and Services, 501-1,000 employees
Used more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed March 2018
Manager
This is a good system except that it is very difficult to fix anomolies
PROSquickness from screen to screen. it is very easy to navigate from one screen to the other. It is usually lightning speed.
CONSdifficult to understand. It is hard to decipher what is needed when a problem exists. Resolving an issue takes research