QuickBooks Desktop Pro vs Wave

RATING:

4.4

(1963)

QuickBooks Desktop Pro has 1963 reviews and a rating of 4.41 / 5 stars vs Wave which has 1579 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (1963)
4.4 (1579)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 17, 2024
April 12, 2024
Pros/Cons
  • Pros

  • I like how its simple to use and set up. I Also like how it integrates simple with other software we use.
  • I love that I don’t have to outsource simple things like payroll, expense reporting, preparation for tax time, and more. I have always found the customer service to be very helpful and understanding.
  • Cons

  • We continue to have issues, they want you to call them every time you get locked out or theirs an issue with this crappy software. Terrible terrible company at this point.
  • The support team used to be decent but last year I found it to be awful.
Read all user reviews
  • Pros

  • Accounting by Wave is super easy to navigate and use. It helps with bookkeeping and makes my job a little easier.
  • It is so super easy to use, integrates with my Stripe account so clients can easily pay by credit card and even better - it's free.
  • Cons

  • The customer service is useless. They say the transaction issue is due to their third party and that they have no control over this.
  • It sometimes would get messed up. Transactions were doubled and it wasn’t always in sync with my accounts which made my accountant nervous.
Read all user reviews
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos